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2525 Rice Blvd., Suite B, Houston, TX, 77005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to 1:00 a.m. | |
| Sat | 11:00 a.m. to 1:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
Wow. If I could give zero stars I would. I have been a loyal customer despite the multitude of Uber eats drivers as well as door dash deliverers that tell me about the inept availability and customer service of this establishment. While I have had a quality issue in the past, it was corrected by a wonderful manager. However, today, I dealt with "Lo", who was extremely rude. When I mentioned that the app I was ordering from stated that they didn't have French fries, she simply suggested I go elsewhere. Then, she promptly hung... read more
Business response:
Hey Kim, I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie
Won't be going back...I ordered a chicken slider online...the chicken was very small, smaller than in any of the pics posted by other customers. Maybe worth $3.99, but was over $7.00 ($6.69+tax) ... ordered online for prepare now "immediate" order. I went to pick up 13 minutes later, and was ready 26 minutes after I ordered Sunday at 7:30 pm. The staff was courteous, however.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie
Dave's Hot Chicken has a 4.8 star rating with 3,338 reviews.
Dave's Hot Chicken is closed now. It will open at 11:00 a.m.