This profile has been claimed by the business owner or representative.
Dave's Hot Chicken
- Chicken Shop
- Houston, TX
About this business
Location details
2525 Rice Blvd., Suite B, Houston, TX, 77005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to 1:00 a.m. | |
| Sat | 11:00 a.m. to 1:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
I haven't even tried my food yet and I know I will never come back to this restaurant. The young man working the register was extremely nice and helpful. After my order was ready I was called to the front and the girl that put my order in the bag asked if I wanted a sauce. Since I've never been here before I asked a question about the sauces and she rolled her eyes, ignored my question, and then repeated the options again. I just picked something random and left. I love trying new restaurants and I always leave positive revi... read more
Business response:
We apologize for any letdown during your visit. Your feedback matters to us. Let's make it right at dhcfeedback.com. Thank you.
Bought family box & gave tip to receive BAD SERVICE Not only did I have wait over 35 mins but they did the wrong flavors & put cold slaw when gave us the food. Did not want refund & didn't even tell us they couldn't make modification to sandwich before ordering
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you
Worst service I've ever received from any restaurant in my life. The slowest and most disorganized service. Me and 1 other person in the entire restaurant and they still have an extremely difficult time. Don't recommend if you value your time and want good food
Business response:
Sorry to hear you had a bad experience. We never want anyone to feel that way about their visit. If you’re open to it, we’d love to hear more about what went wrong. Please reach out to us at http://dhcfeedback.com so we can try to make things right.
Worst service I've ever received from any restaurant in my life. The slowest and most disorganized service. Me and 1 other person in the entire restaurant and they still have an extremely difficult time. Don't recommend if you value your time and want good food
Business response:
Sorry to hear you had a bad experience. We never want anyone to feel that way about their visit. If you’re open to it, we’d love to hear more about what went wrong. Please reach out to us at http://dhcfeedback.com so we can try to make things right.
The food luckily taste good but 2 sliders n fries with cheese for $16.50 is way over priced for 2 chicken strips n bread ...plus the store is dirty and boring def..won't be back I can get a chicken sandwich anywhere
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://dhcfeedback.com? We're looking forward to the opportunity to turn your experience around
This was my first time here. The chicken was poorly prepared; the breading kept sliding off. I also ordered the mac and cheese, which tasted like cardboard. The service was poor as well. I wish I could have enjoyed my meal before going back home.
Business response:
I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at http://dhcfeedback.com so we can address your concerns.
If you're coming on a Friday night, be prepared to wait over 40 minutes for your food! We placed an order online at 9:48 pm to pick up with an estimated pick up time of 10:08 pm. We arrived on time and were told "we're backed up. It'll be a while." We proceeded to wait, checking in with the staff again after 15 minutes and were told "it's coming up soon." Then at 10:34 pm, the woman at the window notified us that "they didn't have it listed in the kitchen, but I saw it on my screen, so I told the kitchen to remake it. So h... read more
Business response:
We apologize from the bottom of our hearts for the disappointment you've faced. It's not the standard we strive for, and we're eager to correct our mistake. If you'd be so kind, visit http://tellusdirect.com/dhc so we can work on providing you with the experience you deserve
Inedibly salty. I was so excited because I love fried chicken, especially spicy. But one bite and it was in the garbage. Doesn't matter which spice level, it was like eating a brick of salt. I can't recommend this to anyone.
Business response:
Awwww, we're sorry you found our spice too salty, we strive to create a perfect flavor profile through our signature spice and it sucks that we couldn't do that for you :( If you're willing to give us another chance, please reach out to us at http://tellusdirect.com/dhc
Service: 0/5 2 chicken sandwiches took 25 minutes to prepare...while the restaurant was nearly empty...for my 1st time here. If this place was at peak hours, I'd expect you receive your order around the same time as the 2nd coming of Christ. Food: 1/5 The chicken tenders tasted like salt at the price of $13. My salt at home cost me $2 a bottle, so I think I will just stick with that than ever coming back here again.
Business response:
Thank you for taking the time to share your experience at our restaurant. We are sorry to hear that you did not enjoy your meal and that it did not meet your expectations. We take all feedback seriously and will work to improve the areas you mentioned. We would like to invite you back to give us another chance. Please connect with us https://tellusdirect.com/dhc and we will make it worhtwhile
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.8 star rating with 2,914 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 11:00 a.m.