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2525 Rice Blvd., Suite B, Houston, TX, 77005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to 1:00 a.m. | |
| Sat | 11:00 a.m. to 1:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
2.75 stars. We came on a Sunday afternoon around 1:00 PM, hoping for a quick order to go. 2x Sliders with Fries Combo ($13.99) - 3.75/5 Two Chick-fil-A size sandwiches with a Small-Medium quantity of fries. The dry rub comes on both the chicken and fries. Chicken: Sizeable and well flavored with their dry rub. Good smokiness to it. Fries: Crinkle cut, standard. Medium spice: slight hint of spice, about the same as a Chick-fil-A spicy chicken. Hot spice: noticeable heat but nothing over the edge. Thing I did not like about t... read more
Business response:
We'd really love a second chance to make this right. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
Don't let anyone tell you different! The HOT is hot, just a dry rub instead of wet. Chicken was very juicy.
Business response:
Thanks so much for leaving your review! We'd love a second chance to impress you and hopefully earn that extra star. Please connect with us at https://tellusdirect.com/dhc so we can make it up to you? -Julie
I finally tried Dave's Hot Chicken! Walking in, I noticed that the cashier was doing alot. She was the only one up front taking orders, grabbing them from the counter and handing them out. Even though she was the only one, she was upbeat and friendly and kept things moving, even though there was a steady stream of people coming in. Unfortunately, it took over 20 minutes for me to get my food and I watched people get their food in 5-10, so that was dissappointing. Shout out to the staff though, because it was busy and it seem... read more
Business response:
We'd really love a second chance to make this right. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
Ordered an m&m's top loaded shake and they just gave me a cup of m&ms. Ordered it before and it was great. But today? No.
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
Came here for the hot mozz sticks and ended up adding chicken nugget flight too (which was overpriced). My gf and I both came out with a terrible stomach ache and the runs the next morning. Definetely did not make my work day pleasant. It was the only thing I ate last night too so I know this was what caused it. Told Dave's customer service about it and Jorge texted me saying "thank you, well let the team know" kinda reply
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you?
If I could leave zero stars, I would. The service here is absolutely horrible. Where to start... As I was waiting in line, one of the customers was trying to change their order (as they were placing it). The cash needed the managers help for something and the manager told her "I don't have time for this sh#t." Then at the close out of my order I was entering my phone number for the rewards and the cashier cleared the screen. When I told her I was entering my number she just gave me this "so?" type of look. After 20 min o... read more
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
I haven't even tried my food yet and I know I will never come back to this restaurant. The young man working the register was extremely nice and helpful. After my order was ready I was called to the front and the girl that put my order in the bag asked if I wanted a sauce. Since I've never been here before I asked a question about the sauces and she rolled her eyes, ignored my question, and then repeated the options again. I just picked something random and left. I love trying new restaurants and I always leave positive revi... read more
Business response:
We apologize for any letdown during your visit. Your feedback matters to us. Let's make it right at dhcfeedback.com. Thank you.
Bought family box & gave tip to receive BAD SERVICE Not only did I have wait over 35 mins but they did the wrong flavors & put cold slaw when gave us the food. Did not want refund & didn't even tell us they couldn't make modification to sandwich before ordering
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you
Worst service I've ever received from any restaurant in my life. The slowest and most disorganized service. Me and 1 other person in the entire restaurant and they still have an extremely difficult time. Don't recommend if you value your time and want good food
Business response:
Sorry to hear you had a bad experience. We never want anyone to feel that way about their visit. If you’re open to it, we’d love to hear more about what went wrong. Please reach out to us at http://dhcfeedback.com so we can try to make things right.
Dave's Hot Chicken has a 4.8 star rating with 3,460 reviews.
Dave's Hot Chicken is closed now. It will open at 11:00 a.m.