This profile has been claimed by the business owner or representative.
3409 Arden Way, Sacramento, CA, 95825, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to Midnight | |
| Tue | 10:30 a.m. to Midnight | |
| Wed | 10:30 a.m. to Midnight | |
| Thu | 10:30 a.m. to 1:00 a.m. | |
| Fri | 10:30 a.m. to 2:00 a.m. | |
| Sat | 10:30 a.m. to 2:00 a.m. | |
| Sun | 10:30 a.m. to 1:00 a.m. |
Chicken was dry not a lot of flavor except spice, which I usually enjoy. Fries were greasy. It was pretty full for 2 in the afternoon. Service was really slow most of the customers were pushy a rude. Many pick up orders that seemed to be more important than me standing in line. Tables were very greasy an I didn't see any staff come out an wipe anything down. With the all the talk up. I was hoping for more. I feel it will be a fad then die. The server was rude to not only me but others. Won't be going back.
Business response:
We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at https://tellusdirect.com/dhc.
I'm not hating but I am lowkey. The food was so mid and the price was crazy got 2 combos and side of Mac n cheese with coleslaw. Total came out to around 47 dollars. The food was so plain and dry, the coleslaw didn't taste like coleslaw and had a weird smell to it. Sad to say I will not be retuning again. Service was great just food was so bland and had no flavor to it whatsoever.
Business response:
Thank you for taking the time to share your experience at our restaurant. We are sorry to hear that you did not enjoy your meal and that it did not meet your expectations. We take all feedback seriously and will work to improve the areas you mentioned. We would like to invite you back to give us another chance. Please connect with us https://tellusdirect.com/dhc and we will make it worthwhile
hello. today i went to dave's hot chicken to eat a delectable meal with my friend. everything was great until it came to eating my order. my friend had ordered the dave's bites which INCLUDES 10 pieces of chicken, fries, toast, and pickles. she had opened the box and NO CHICKEN?? how are you gonna give just BREAD FRIES AND PICKLES when ordering DAVES BITES which is CHICKEN. i thought dave's bites included chicken with the others. anyway, i had gone back into the store to actually get the chicken and they were pretty nice abo... read more
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you
Dave's hot chicken is delicious! My only complaint is Nicole has a nasty attitude! Just about as nasty as the dirt under her finger nails! I would hope that employees would wash their hands at this location!
I can't go back here until I know they stop undercooking batter, specifically the cauliflower batter. When theyre made well theyre delicious but about 4 of the 7-8 times I've ordered them they have been underdone. That's just way too much and I feel kind of silly for even trying them again. They went off the menu for a few months and came back recently so I figured they addressed this issue. No. They didnt. The cauliflower bites have had goopy and gritty batter stuck in the crevices. Really disappointing. Apparently it's not... read more
Business response:
We hear you, Ethan, and we appreciate the honest feedback. We actually recently discontinued the cauliflower, but we understand how frustrating those past experiences must have been. If you’d like to share more about your visits, feel free to reach out at dhcfeedback.com.
This was my first time trying Dave's Hot Chicken . I see it on instagram all the time it looked very delicious, but let me start off by saying the smell of the tenders were not it . It had a very horrible smell it wasn't even appetizing anymore I only ate one tender. The supposed "toast" was not toast. It was basic plain white bread , that you could find at the grocery store , I only took one bite. And it was cold. The fries were the only somewhat good part. The price I paid for this is a bit crazy for what I received. Sad ... read more
Business response:
Sorry to hear your first visit wasn’t great. That smell and toast situation don’t sound right—please reach out at dhcfeedback.com so we can look into this and try to make it up to you!
I pulled up to the drive around 11 pm . It was not even busy . They told me to hold on and I waited for about 5 minutes, no one in the dive thru at all mind you . I finally said hello and a different lady said hold on. I got pissed off and took off ! Crazy ! Probably won't be back !
Business response:
That long wait with no one in line? Totally frustrating. We’ll review with the team to make sure we’re moving things along. Hope you’ll give us another chance to show you a better experience! Please reach out to us at dhcfeedback.com so that we can make things right.
Terrible. Ordered a #2 which is two sliders with fries. They gave me a container for fries but no fries in it. Pathetic.
Business response:
Sorry to hear about the mix-up, Brandi. That’s definitely not the experience we want for our guests. Please reach out to us at dhcfeedback.com so we can make it right. Thanks for bringing this to our attention!
Monica is extremely rude to her employees and yells for unnecessary reasons, one of the Hispanic gentlemen from the kitchen came out to get some water and stood at the fountain behind the counter for 30 seconds drinking water and she screamed "WHAT DO YOU THINK YOURE DOING? GO BACK IN THE KUTCHEN NOW!" I don't think she has what it takes to be a leader and will not be returning here
Business response:
We’re very sorry to hear about this experience and the behavior you described. Please visit dhcfeedback.com so we can gather more details and address this appropriately. Your feedback is important to us.
Dave's Hot Chicken has a 4.5 star rating with 1,684 reviews.
Dave's Hot Chicken is closed now. It will open at 10:30 a.m.