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Dave's Hot Chicken
- Chicken Shop
- Sacramento, CA
About this business
Location details
3409 Arden Way, Sacramento, CA, 95825, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to Midnight | |
| Tue | 10:30 a.m. to Midnight | |
| Wed | 10:30 a.m. to Midnight | |
| Thu | 10:30 a.m. to 1:00 a.m. | |
| Fri | 10:30 a.m. to 2:00 a.m. | |
| Sat | 10:30 a.m. to 2:00 a.m. | |
| Sun | 10:30 a.m. to 1:00 a.m. |
I was very disappointed with this place on several levels. The food quality was mediocre at best. The order was delivered in less than 3 minutes and showed obvious signs that it was not prepared to order. The fried chicken was like warm, the bun was pasty and the condiments lackluster. I have to wonder how long the ingredients were kept under a warming lamp. There was an off taste to the chicken and fries that had me wondering when was the last time the fryer oil had. Even cleaned or changed. All of the tables had a s... read more
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
1st time here and last! How the hell you forget the main ingredient???? Sliders without the actual chicken. Smh. So basically I waited for bread, slaw and hella pickles. Pissed is an understatement. Never again!!!!!!!
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention.
This was disappointing. I got the slider combo and they gave me 2 chicken strips on two thin sliced of bread. Nothing about this was good. I arrived home and was so disappointed. If you run out of the ingredients to properly make a dish, tell the customer, give us the option to say "no thanks". These are NOT sliders!!! This is two chicken tenders with cheese sitting on thin bread, over $15 for what? Not to mention the chicken tender made the thin bread soggy.
Business response:
Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time.
Drive thru took 1 hr cause a car was at the speaker window for at least 30 minutes. Not taking an order? What was staff doing that whole time?
Business response:
Sorry to hear about your experience. We want to earn those extra stars. Help us improve at dhcfeedback.com. Thank you.
Ah man what's up with close 20 mins early?if you aren't trying to serve ur customers and do urwith. Let someone who will WTH.crazy went as far as putting a cone in drive thru 30mìns early.then go to walk up and the girl ran to lock the door before I could even park..Rudest
Business response:
It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at dhcfeedback.com ? We would like another chance to hopfully change your mind and impress you
this shit sucks they need to go the food took 40 minutes and table is sticky and they made me throw up.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
the food was burnt and had some sort of bitter taste , we didn't get that taste when we had the sandwich but when we got to the tenders then we got the taste, the manager didnt wanna replace our food.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you
I had food at 3409 Arden way Sacramento and the food was brunt and it tasted bitter when we went to complaint about it and they said that the food was eaten , but we didn't feel the bittern on the sandwich but once we got to the tender then we felt it , and they didn't want to remake our food do better Dave's hot chicken.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right
04/25 I don't know who was working at the window at 8:30pm but she had a attitude because we asked for Dave's sauce that she didn't give us then proceeded to charge us for something she forgot to put in the bag? I never have problems when I go most likely a new worker but the attitude needs to be fix
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit www.tellusdirect.com/DHC so we can address your concerns directly. Thank you for bringing this to our attention.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.5 star rating with 1,681 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close tomorrow at 1:00 a.m.