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Dave's Hot Chicken
- Chicken Shop
- Monrovia, CA
About this business
Location details
502 W. Huntington Dr., Monrovia, CA, 91016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 09:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:00 p.m. |
the chicken nuggets taste like they've been deep fried in 10 day old oil they gave us the most pathetic amount of kale slaw... they filled up the tiny cup half way
Business response:
I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at tellusdirect.com/dhc so we can address your concerns.
I ordered the 2 tenders, hot, Didn't care for the spice rub at all there was no flavor to it. Fries were good, and two slices of white bread?? Way overpriced
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://tellusdirect.com/dhc? We're looking forward to the opportunity to turn your experience around
It was very hard to drink their milkshake with the straw. I had to throw away 4/5 of it. Just to make sure I didn't develop Lou Gehrig's disease, I later got a McDonald's milkshake and was able to drink from the straw fine. The chicken was overpriced and over spiced and too salty. Oh. My. God. I ate half of a slider and that probably gave me enough sodium for a whole week.
Business response:
I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at tellusdirect.com/dhc so we can address your concerns.
This place took too long to get a simple order out. On top of that, they give my order to someone else. They wouldn't let me get a refund or make the order either when I told them I didn't get my food. I didn't have a receipt because I ordered on the kiosks so that's why.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you-Julie
I'm so disappointed in my experience here today. I ordered a two slider meal, one with no spice and one with lite spice for my 7 year old to try for his first time. I've been a customer of DHC since their very first location in Hollywood. Anyway, my son tried his food, and his eyes rolled back in delight when he tried to one with lite spice. So that left me with the no spice sandwich. I asked the worker if I could order a little bit of spice to throw on my plain sandwich. She called another worker out, and I was told no due ... read more
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right
I was very disappointed with this place. My boyfriend and I came in and were the only ones there. Not only was our food cold but they got our orders wrong. I figured since we were the only ones there that our food was at least be WARM. It was cold especially the fries.
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit www.tellusdirect.com/DHC so we can address your concerns directly. Thank you for bringing this to our attention.
I've been to this Dave's a couple of times since opening. They have new hours 11-8 pm which is crazy to begin with. But they haven't updated their website, they haven't updated their Yelp or Google page. So here I am 8:10 on a Monday night going to pick it up and they are closed. WEIRDOS
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie
I went to this place once and felt the food was very dry and flavorless. I vowed to never go back again. Apparently, my credit card must have enjoyed the meal because I just got a call from my credit union that this place has been charging my credit card repeatedly. So not only was the chicken extremely dry, the employees are dishonest. I would not go to this place, but if you do, pay in cash. I just had to have my card cancelled. Incredible.
Business response:
We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at https://tellusdirect.com/dhc. -Julie
Loyal customer to the Rosemead store. First time at Monrovia. Long wait and when I asked how much longer , the server looked at me condescendingly...it's been 9 minutes! So Dave...we are never ever getting back together!
Business response:
Hi John, We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.5 star rating with 482 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.