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9097 Metcalf Ave, Overland Park, KS, 66212, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
Food is Overpriced. Chicken was Over seasoned. Cold - sat in the window while she bagged to go food that came up after ours was in the window. Fries were so salty you couldn't eat them. First and last trip
Business response:
It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at dhcfeedback.com ? We would like another chance to hopfully change your mind and impress you
Used to be good. My wife waited almost 45 minutes for dry overcooked chicken. I don't know what happened but we'll move on and spend our money with a business that cares about their product.
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
Service is absolutely horrible, price for one tender/sandwich meal and a drink was $18 which is insane Food was just mediocre. First and last time I'll ever go here....
Business response:
Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time.
Expensive chicken for a mid taste! If you like the hype behind "Dave's hot chicken" coming from cali then go for it but your kidding your self if you believe this chicken is anything worth waiting 45+ minutes in line for. Respect to the staff for being able to do what they do, last 2 times I go it's packed for no good reason. You're better off going to literally anywhere else for some tenders. Only thing I can give respect where it's due is their fries. Crispy, good flavor, can't go wrong with them, but if you're going for ... read more
Business response:
Appreciate you giving us a try, Martin. Sounds like the fries hit the mark, but the rest didn’t quite live up to the hype for you. We hear you on the wait times and always aim to make the experience worth it. If you’d like to share more about your visits, feel free to reach out at dhcfeedback.com.
This place is so dirty in the front I can't imagine what the kitchen looks like. The windows are smeared, the floor is disgusting, none of the tables are wiped down. And it is $26 for 4 chicken fingers and some fries. We didn't even order a drink because who knows when the last time they cleaned their soda fountains. Gross.
Business response:
That’s definitely not the experience we want you to have. Please reach out at dhcfeedback.com if you'd like to share more.
Staff were rude and and gave me the wrong order. when I corrected them they got an attitude and threw my order at me making it fall down and not making, me another order.
Business response:
I’m truly sorry to hear about this experience with our staff and the order mix-up. That’s absolutely not how we want our guests to be treated. Please reach out to us at dhcfeedback.com so we can make this right and ensure your next visit is a positive one. Thank you for letting us know—we take this feedback seriously.
food has no flavor, really upsetting because i came and thought it would be good because i saw it on social media and it looked good. the service was okay, not too slow, not fast either. ambiance was also okay, i liked the inside of the restaurant but i would never eat here again.
Business response:
I’m sorry to hear that your experience wasn’t as expected. We aim to provide excellent service, and it sounds like we missed the mark. Please contact us directly at tellusdirect.com/dhc so we can address your concerns and ensure this doesn’t happen again.
Dave's hot chicken not only gave me the experience of a winter wonderland, but also a rave of many types of music directly into my ears! When I say thick, I mean thiccc chicken was served. Along with that chunk of a chicken breast, I also got bread topped off with pickles! The bread wasn't toasted, which was weird, but I guess that's the Dave's Way? If I had a one word review it would be, meh.
Business response:
I’m sorry to hear that your experience wasn’t as expected. We aim to provide excellent service, and it sounds like we missed the mark. Please contact us directly at tellusdirect.com/dhc so we can address your concerns and ensure this doesn’t happen again.
Bleh.... Want bland chicken tenders tossed in hot sauce this is the place for you! It's all they have. Chicken tenders on a bun or plane and fries. I tried it plain once to see what it tasted like and so poorly seasoned! I had it with sauce and the wet sauce over the breaded wing was quite frankly uninspired. Most of all the NOISE was intolerable with horrible music playing so loud we truly couldn't conduct a conversation. I don't mean it's pop music, it was weird! I tried it twice, similar experience so personally I'm done.... read more
Business response:
I’m sorry to hear that your experience wasn’t as expected. We aim to provide excellent service, and it sounds like we missed the mark. Please contact us directly at tellusdirect.com/dhc so we can address your concerns and ensure this doesn’t happen again.
Dave's Hot Chicken has a 4.7 star rating with 2,395 reviews.
Dave's Hot Chicken is closed now. It will open at 11:00 a.m.