This profile has been claimed by the business owner or representative.
Dave's Hot Chicken
- Chicken Shop
- Overland Park, KS
About this business
Location details
9097 Metcalf Ave, Overland Park, KS, 66212, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
So the decor was dope. I think they used local artists . The employee were very nice and the managers walked the floor to make sure everything was kool. My only complaint was that my chicken slider was waaay too big so I couldn't enjoy it the way it needed to be enjoyed. Other than that, the chicken was on point but the fries were a little on the blah side today. Nonetheless, I'm glad we finally have one in our backyard and I WILL be goin back when it's not the grand opening. lol
Business response:
We're happy that you're happy! If you have a minute would you mind connecting with us at http://tellusdirect.com/dhc to tell us how we can earn that last star?
Dave's first KC metro location served up some somewhat tasty Nashville-style chicken and delicious fries during my opening day dine-in lunch but there was room for improvement. My #3 meal {$12.99 without drink) included a tender on a piece of white bread, a tender sandwich with kale slaw and Dave's sauce, crinkle cut fries and pickles. I picked up my order when the beeper went off just three minutes after I ordered at the counter, where the service was efficient and accommodative. I was also checked on by a manager - nice! ... read more
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie
It's a great restaurant, I walked in at 9:35pm checked google to see they close at 10pm. I get it it's getting late. I walked in they saw me walk in. Walk to the kiosk ordered two meals got to the check out after it said it didn't take it. The guy walks over and says the kitchen is closed at 9:30pm, understandable but let me know when we walk in before we check out a whole meal......
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
Food is Overpriced. Chicken was Over seasoned. Cold - sat in the window while she bagged to go food that came up after ours was in the window. Fries were so salty you couldn't eat them. First and last trip
Business response:
It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at dhcfeedback.com ? We would like another chance to hopfully change your mind and impress you
Used to be good. My wife waited almost 45 minutes for dry overcooked chicken. I don't know what happened but we'll move on and spend our money with a business that cares about their product.
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
Service is absolutely horrible, price for one tender/sandwich meal and a drink was $18 which is insane Food was just mediocre. First and last time I'll ever go here....
Business response:
Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time.
Expensive chicken for a mid taste! If you like the hype behind "Dave's hot chicken" coming from cali then go for it but your kidding your self if you believe this chicken is anything worth waiting 45+ minutes in line for. Respect to the staff for being able to do what they do, last 2 times I go it's packed for no good reason. You're better off going to literally anywhere else for some tenders. Only thing I can give respect where it's due is their fries. Crispy, good flavor, can't go wrong with them, but if you're going for ... read more
Business response:
Appreciate you giving us a try, Martin. Sounds like the fries hit the mark, but the rest didn’t quite live up to the hype for you. We hear you on the wait times and always aim to make the experience worth it. If you’d like to share more about your visits, feel free to reach out at dhcfeedback.com.
This place is so dirty in the front I can't imagine what the kitchen looks like. The windows are smeared, the floor is disgusting, none of the tables are wiped down. And it is $26 for 4 chicken fingers and some fries. We didn't even order a drink because who knows when the last time they cleaned their soda fountains. Gross.
Business response:
That’s definitely not the experience we want you to have. Please reach out at dhcfeedback.com if you'd like to share more.
Staff were rude and and gave me the wrong order. when I corrected them they got an attitude and threw my order at me making it fall down and not making, me another order.
Business response:
I’m truly sorry to hear about this experience with our staff and the order mix-up. That’s absolutely not how we want our guests to be treated. Please reach out to us at dhcfeedback.com so we can make this right and ensure your next visit is a positive one. Thank you for letting us know—we take this feedback seriously.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.7 star rating with 2,442 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close at 10:00 p.m.