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9097 Metcalf Ave, Overland Park, KS, 66212, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
Bleh.... Want bland chicken tenders tossed in hot sauce this is the place for you! It's all they have. Chicken tenders on a bun or plane and fries. I tried it plain once to see what it tasted like and so poorly seasoned! I had it with sauce and the wet sauce over the breaded wing was quite frankly uninspired. Most of all the NOISE was intolerable with horrible music playing so loud we truly couldn't conduct a conversation. I don't mean it's pop music, it was weird! I tried it twice, similar experience so personally I'm done.... read more
Business response:
I’m sorry to hear that your experience wasn’t as expected. We aim to provide excellent service, and it sounds like we missed the mark. Please contact us directly at tellusdirect.com/dhc so we can address your concerns and ensure this doesn’t happen again.
As a chicken strip lover, I was very excited to visit Dave's Hot Chicken for the first time. Boy, was I disappointed. Things didn't start off well when I asked for a water cup. It was a tiny plastic cup about 2 inches tall. Throughout my meal, I had to get up from the table, go to the soda machine and fill it up about six or seven times. I have never been given a water cup this small at any restaurant in my entire life. When they first gave me the cup, I thought maybe it was joke and I was on some sort of candid camera show.... read more
Business response:
Thank you for bringing this to our attention. We’re very sorry your experience didn’t match your expectations. Please help us improve by providing more details at tellusdirect.com/dhc. We would like to make things right if you give us another chance.
The food has been great and worth trying in the past. The service is abysmal. You can tell every single worker there is more concerned about getting through the line than the quality of what they are putting out. I ordered two chicken tenders a la cart and I paid like 12 bucks plus a 15% tip and the chicken was MAYBE twice the size of a McDonald's chicken nugget. The manager was extremely excited that I said I would take money back instead of different chicken. I'll be across the street at any number of the other restaurants... read more
Business response:
Thank you for bringing this to our attention. We’re very sorry your experience didn’t match your expectations. Please help us improve by providing more details at tellusdirect.com/dhc. We would like to make things right if you give us another chance.
Dave's Hot Chicken is delicious. But please beware of the app. I was charged $37.31 for food purchased over 400 miles away. When I contacted DHC customer service they did NOTHING to reimburse me. When I tried to delete my account from their app I was denied. At this point I have to go through my bank. This has been a pain!
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://tellusdirect.com/dhc? We're looking forward to the opportunity to turn your experience around
Their water cup is 4 ounces when they serve hot chicken in order to try and sell you a 4 dollar water cup. I will not be returning if they're trying to make money over water.
Business response:
Hey, hearing that we didn't meet your expectations is a wake-up call for us. We wanna hear it straight from you—what can we do better? Let us know at http://tellusdirect.com/dhc. Thanks for giving us a chance to step up.
I got the sliders "hot" and they were inedible. They were just absolutely covered in a thick coating of raw, dry, chili powder. I really like spicy items as well and the "hot" was way too hot for me. My mouth was on fire. I honestly think it was done on purpose as a prank because there is no way someone would take a bite of that and think it tasted good. This is one of those annoying fast food restaurants that asks for a tip when you order at the counter, pickup up your own food, and bus your own table. I don't tip at these... read more
Business response:
Hearing about your experience is a real bummer. We want every interaction to be top-notch and clearly, we missed. Allow us to change that by getting in touch at http://tellusdirect.com/dhc.
Here is the deal, we have been to this location 5 times now and out of those only 2 were decent and one phenomenal. Two times they gave us WET chicken that were super small (not what you expect from Dave's Hot Chicken at all). Very inconsistent and the staff at this location is always rude, has been from the start of coming here. The pieces I was served were smaller than half of my husbands chicken. The fries were cold and undercooked. Half the kitchen staff had hair nets and half did not. The entire staff ended up making u... read more
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit www.tellusdirect.com/DHC to share your concerns and help us improve. Thank you.
The chicken here is incredibly good; - off-the-hook good. With that said, the place is a dump, despite the fact it is brand new! Trash on the floor, empty napkin dispensers, water on the floor in front of the soda machine and tables everywhere that have not been wiped-down. Customers routinely wipe-down their own tables, while idle employees are milling around behind the counter. It is quite obvious that management in the evenings at this location is quite lax. I have never seen an employee at this location cleaning tables ... read more
Business response:
It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at http://tellusdirect.com/dhc ? We would like another chance to hopfully change your mind and impress you
All heat no flavor I couldn't imagine ordering the hot. The tenders are all random size some tiny some extra large.
Business response:
Thank you for taking the time to share your experience at our restaurant. We are sorry to hear that you did not enjoy your meal and that it did not meet your expectations. We take all feedback seriously and will work to improve the areas you mentioned. We would like to invite you back to give us another chance. Please connect with us https://tellusdirect.com/dhc and we will make it worhtwhile
Dave's Hot Chicken has a 4.6 star rating with 2,153 reviews.
Dave's Hot Chicken is open now. It will close at 11:00 p.m.