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Dave's Hot Chicken

4.2

About this business

Location details

1660 Niagara Falls Blvd., Tonawanda, NY, 14150, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to 11:00 p.m.
Tue10:30 a.m. to 11:00 p.m.
Wed10:30 a.m. to 11:00 p.m.
Thu10:30 a.m. to 11:00 p.m.
Fri10:30 a.m. to Midnight
Sat10:30 a.m. to Midnight
Sun10:30 a.m. to 11:00 p.m.
4.21,034 reviews
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Carisa D.'s profile image
Carisa D. 
rating
a year ago

Coming here today this was my first time, coming into here I had high hopes, the service was good, and I liked the buzzer situation. It was a good idea and the setting area was decent. For the food situation I got the Dave bites mild heat and fries. Along with Dave sauce and one of there freezes that came with a souvenir cup. The bites to me had a bad flavor for rub that came on it was very sweet and did not compliment the chicken IMO, the actual chicken was juicy but I juts couldn't get past the outside. The bread that came... read more

Business response:

Thanks for sharing your experience with us. It looks like we have some room to wow you next time. We'd love the chance to make it up to you—please reach out at http://dhcfeedback.com so we can get started. 

Kim S.'s profile image
Kim S. 
rating
a year ago

I'm sorry but the chicken was so nasty my daughter would not even eat it. It sort of tasted like the grease had not been changed and it tasted like it was burnt and had no season on it at all. The rest of my experience there was ok. and I don't usually do reviews but after paying 28.00 dollars for the two meals I was quite upset mainly because my daughter could not eat hers. She said the french fries tasted better than the meat. Maybe because it was late and it was a bad day?????? but I don't think I will try it again. Remin... read more

Business response:

I apologize for the experience you had with us. Your feedback is important, and we are committed to improving our services. Please reach out to us at http://www.dhcfeedback.com so we can discuss this further and work towards a resolution. 

Charlie S.'s profile image
Charlie S. 
rating
a year ago

They got rid of the the cauliflower sandwiches, so there's nothing for vegetarians to eat here anymore. Disappointing. Won't be coming back anymore now. 

Business response:

I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at http://dhcfeedback.com so we can address your concerns. 

Adam H.'s profile image
Adam H. 
rating
a year ago

Chicken fingers were cold, French fries were cold. Don't know why I had to wait for cold food. 

Business response:

I apologize for the experience you had with us. Your feedback is important, and we are committed to improving our services. Please reach out to us at tellusdirect.com/dhc so we can discuss this further and work towards a resolution. 

Jenny M.'s profile image
Jenny M. 
rating
a year ago

Ambience is nice. Food is alright, I'm not sure if I went on a bad day but it was extremely salty. I would probably give it another try someday but for now I will be heading to HCK hot chicken, hen house, or even Popeyes. Edit: milkshake slaps but idk if I'd pay $7 for it lol 

Business response:

We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://tellusdirect.com/dhc? We're looking forward to the opportunity to turn your experience around 

Kim R.'s profile image
Kim R. 
rating
a year ago

I recommend the restaurant and food but I do not recommend Grubhub!!! Not only did the food show up an hour and a half later than was originally expected but was cold and soggy! EXTREMELY disappointed especially this being the second time I've used their service and the first time was just as bad with the driver leaving my food on the front step in the middle of a snow shower. Well that's does it for me no more Grubhub!!! 

Business response:

We're sorry to hear that your experience with us was not up to par. Your feedback is valuable, and we want to address any issues you encountered. Please connect with us at http://tellusdirect.com/dhc so we can learn more about your concerns and work towards providing a better experience for you next time. 

Papi K.'s profile image
Papi K. 
rating
a year ago

Go to HCK hot chicken instead of Dave's. HCK is a family owned business the workers and owner are extremely attentive and welcoming as compared to Dave's the workers have no care in the world for welcoming people being respectful any of that. I WOULDN'T RECOMMEND THIS PLACE TO ANYONE. The staff seems to be always more worried about their phones and hair yet the garbage will be overflowing and tables have crap all over them. This place's management went down hill 

Business response:

"We're very sorry for letting you down. We appreciate your feedback as it gives us insight into what we can improve on. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you -Julie" 

Sam B.'s profile image
Sam B. 
rating
a year ago

I had high hopes for this restaurant but probably won't be back. Extremely busy and they had 2 staff members sleeping at 2 different tables. Maybe they were on break, but it looks bad when paying customers are waiting for a table while employees sleep. Also ordered the tenders medium and they had zero flavor. Seemed like they were covered in the same salt they put on the fries instead of any sauce. Crinkle fries had good crunch but way too heavy on the salt, and I like salt. Hopefully, they can get the wrinkles out and b... read more

Business response:

We'd really love a second chance to earn those 3 extra stars. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie 

Bonnie B.'s profile image
Bonnie B. 
rating
a year ago

Awful. Two chicken fingers, two slices of bread, seven pickles and 15 french fries for $12.99 outrageous but the outrage doesn't end there. When biting into the chicken I got a mouthful of powder and it did not taste good. Living in Buffalo New York, the home of the original chicken wing. I know what good chicken taste like and this was the worst chicken I've ever eaten. If you can even call it chicken it was more like a mouthful of powdery hot sawdust. The ice tea machine was also broken when I pressed the sweet iced tea ... read more

Business response:

"We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at https://tellusdirect.com/dhc. -Julie  " 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.2 star rating with 1,034 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.