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Dave's Hot Chicken

4.3

About this business

Location details

1660 Niagara Falls Blvd., Tonawanda, NY, 14150, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to 11:00 p.m.
Tue10:30 a.m. to 11:00 p.m.
Wed10:30 a.m. to 11:00 p.m.
Thu10:30 a.m. to 11:00 p.m.
Fri10:30 a.m. to Midnight
Sat10:30 a.m. to Midnight
Sun10:30 a.m. to 11:00 p.m.
4.3975 reviews
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Monet J.'s profile image
Monet J. 
rating
7 months ago

Theres a melted slice of orange American cheese on my tender... I'd love to meat the master-mind behind that idea... 

Business response:

It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at http://tellusdirect.com/dhc ? We would like another chance to hopfully change your mind and impress you 

Anne R.'s profile image
Anne R. 
rating
9 months ago

They've brought back the cauliflower not-chicken for vegetarians. However, I am still giving them one star because their system for pick up orders is absolutely terrible. I placed my order online at 10:50am for soonest available, and when I showed up, they said the order is set for 11:15am so they won't even receive the order until 11am. The place was empty and for 10 minutes they could've been making my order, but instead my order was being held back. So they had to wait for the order to show up in their system, and THEN ... read more

Business response:

I apologize for the experience you had with us. Your feedback is important, and we are committed to improving our services. Please reach out to us at http://www.dhcfeedback.com so we can discuss this further and work towards a resolution. 

Nancie A.'s profile image
Nancie A. 
rating
11 months ago

Highly disappointed when I went to Dave's because the food is actually really good. But this is the little bit of greens they put on my sandwich. It's so skimpy!! The chicken was great, exactly what I ordered and the fries were fine too. 

Business response:

Yikes, that’s not good. We definitely want to sort this out for you. Can you drop us a line at http://tellusdirect.com/dhc? Let’s get this turned around 

Carisa D.'s profile image
Carisa D. 
rating
a year ago

Coming here today this was my first time, coming into here I had high hopes, the service was good, and I liked the buzzer situation. It was a good idea and the setting area was decent. For the food situation I got the Dave bites mild heat and fries. Along with Dave sauce and one of there freezes that came with a souvenir cup. The bites to me had a bad flavor for rub that came on it was very sweet and did not compliment the chicken IMO, the actual chicken was juicy but I juts couldn't get past the outside. The bread that came... read more

Business response:

Thanks for sharing your experience with us. It looks like we have some room to wow you next time. We'd love the chance to make it up to you—please reach out at http://dhcfeedback.com so we can get started. 

Kim S.'s profile image
Kim S. 
rating
a year ago

I'm sorry but the chicken was so nasty my daughter would not even eat it. It sort of tasted like the grease had not been changed and it tasted like it was burnt and had no season on it at all. The rest of my experience there was ok. and I don't usually do reviews but after paying 28.00 dollars for the two meals I was quite upset mainly because my daughter could not eat hers. She said the french fries tasted better than the meat. Maybe because it was late and it was a bad day?????? but I don't think I will try it again. Remin... read more

Business response:

I apologize for the experience you had with us. Your feedback is important, and we are committed to improving our services. Please reach out to us at http://www.dhcfeedback.com so we can discuss this further and work towards a resolution. 

Charlie S.'s profile image
Charlie S. 
rating
a year ago

They got rid of the the cauliflower sandwiches, so there's nothing for vegetarians to eat here anymore. Disappointing. Won't be coming back anymore now. 

Business response:

I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at http://dhcfeedback.com so we can address your concerns. 

Adam H.'s profile image
Adam H. 
rating
a year ago

Chicken fingers were cold, French fries were cold. Don't know why I had to wait for cold food. 

Business response:

I apologize for the experience you had with us. Your feedback is important, and we are committed to improving our services. Please reach out to us at tellusdirect.com/dhc so we can discuss this further and work towards a resolution. 

Jenny M.'s profile image
Jenny M. 
rating
a year ago

Ambience is nice. Food is alright, I'm not sure if I went on a bad day but it was extremely salty. I would probably give it another try someday but for now I will be heading to HCK hot chicken, hen house, or even Popeyes. Edit: milkshake slaps but idk if I'd pay $7 for it lol 

Business response:

We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://tellusdirect.com/dhc? We're looking forward to the opportunity to turn your experience around 

Kim R.'s profile image
Kim R. 
rating
a year ago

I recommend the restaurant and food but I do not recommend Grubhub!!! Not only did the food show up an hour and a half later than was originally expected but was cold and soggy! EXTREMELY disappointed especially this being the second time I've used their service and the first time was just as bad with the driver leaving my food on the front step in the middle of a snow shower. Well that's does it for me no more Grubhub!!! 

Business response:

We're sorry to hear that your experience with us was not up to par. Your feedback is valuable, and we want to address any issues you encountered. Please connect with us at http://tellusdirect.com/dhc so we can learn more about your concerns and work towards providing a better experience for you next time. 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.3 star rating with 975 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is closed now. It will open at 10:30 a.m.