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Dave's Hot Chicken
- Chicken Shop
- Pleasant Hill, CA
About this business
Location details
2390 Monument Blvd Suite D, Pleasant Hill, CA, 94523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:45 p.m. | |
| Tue | 11:00 a.m. to 10:45 p.m. | |
| Wed | 11:00 a.m. to 10:45 p.m. | |
| Thu | 11:00 a.m. to 10:45 p.m. | |
| Fri | 11:00 a.m. to 11:45 p.m. | |
| Sat | 11:00 a.m. to 11:45 p.m. | |
| Sun | 11:00 a.m. to 10:45 p.m. |
Excited to have Dave's Hot Chicken closer to home! Best hot chicken sandwich. Friendly staff.
The customer service is great. Such a nice waiter very nice and helpful. The food is also really good such great flavor and my personal favorite is the spice flavor.
The food was amazing. The chicken actually had juices that were flavorful would come again
I went in with the family, 1hr and 45 min before they closed.I want it to use the restroom.This shirt guys told me the bathroom is closed, I ask him why and he said because is clean and i don't want you to use it. He was willing to let me into the kitchen area so i can wash my hands, but you cannot use the restroom. If the restaurant is OPEN the services are as well. VERY disappointed with this new generation. The girl on front she was very friendly and very CS oriented. Good Job for her.
Business response:
Sorry to hear about your experience. We want to earn those extra stars. Help us improve at dhcfeedback.com. Thank you.
The employees, I believe their names are Joseph and Alexis, were very rude and disrespectful and made this experience at Daves Hot Chicken very unenjoyable. It was my first time ever coming and I was very excited to try but honestly I think I'll never come back due to how rude they were. 0/10 I hope the managers can provide some customer service management classes because they honestly need to work on it a lot.
Business response:
Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time.
Went in today and there was a man in front of me who left the restaurant because the employee behind the counter didn't acknowledge him or take his order. That should've been my red flag, but I really wanted to try the new hot mozzarella sticks, so I waited to be helped. When the female employee finally turned around, I asked to order the brand new - just released - hot mozzarella sticks, and she quickly replied that they didn't have those anymore. I also left without ordering. The restaurant had nobody inside eating and i... read more
Business response:
We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at dhcfeedback.com.
Horrible service I was farting and waited 1 hour to get my food and worker very mean would never come back horrible customer service
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
The chicken tasted like hot dog. I don't think this is a place for me. Took a long time to get order. Not worth the? Wait
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
I've come here multiple times and many times their kiosk isn't working, their menu is out of stock of a ton of items, or they screw up my order either by putting spice on the chicken when I ask for none, putting pickles on the sandwich when I ask for no pickles at all anywhere near my food, or the chicken they give me is 90% hard breading, the place itself looks nice but looks don't mean much when the point is the food and it's quality, definitely would not recommend
Business response:
Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.6 star rating with 978 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 11:00 a.m.