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Dave's Hot Chicken
- Chicken Shop
- Pleasant Hill, CA
About this business
Location details
2390 Monument Blvd Suite D, Pleasant Hill, CA, 94523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:45 p.m. | |
| Tue | 11:00 a.m. to 10:45 p.m. | |
| Wed | 11:00 a.m. to 10:45 p.m. | |
| Thu | 11:00 a.m. to 10:45 p.m. | |
| Fri | 11:00 a.m. to 11:45 p.m. | |
| Sat | 11:00 a.m. to 11:45 p.m. | |
| Sun | 11:00 a.m. to 10:45 p.m. |
Ordered at 6:52 pm. People ahead of us got their order. Approached them at 7:30 pm and it was just sitting there the whole time. Fries are soggy. Food is cold. Didn't have time to ask them to remake it since we already wasted 30 minutes waiting for our damn food.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right
Ordered at 6:52 pm. People ahead of us got their order. Approached them at 7:30 pm and it was just sitting there the whole time. Fries are soggy. Food is cold. Didn't have time to ask them to remake it since we already wasted 30 minutes waiting for our damn food.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right
1.) The food doesn't taste the same like the Dave Hot Chicken's in LA. 2.) My bf and I came here at 9:30pm, and it looked like they were closing up bc they were putting chairs on the tables and blocked off the dining area that's past the soda machine so no one could eat there. My bf and I asked the gentleman at the register if we can dine in and the guy seemed hesitant to say yes. Another family asked if they could dine in as well but I didn't hear what the worker's response was to them, but the family seen us eating in th... read more
Business response:
Thank you for taking the time to share your experience at our restaurant. We are sorry to hear that you did not enjoy your meal and that it did not meet your expectations. We take all feedback seriously and will work to improve the areas you mentioned. We would like to invite you back to give us another chance. Please connect with us https://tellusdirect.com/dhc and we will make it worthwhile
Nothing against dave hot chickens in concord.... But I went there to get dinner after work tonight at around 7:30. Annndddddd as I was parking I saw , in the bushes, at least 15 GIANT RATS in bushes right outside of Dave's hot chicken in parking lot..... I couldn't go in after seeing that lol they gotta call pest control. I love Dave's hot chicken but appearance is everything and before I made it out of my truck I was throwwwwed off
Business response:
That’s definitely not something you want to see before grabbing dinner, Michael. We take cleanliness seriously, and we’ll make sure this gets looked into. If you’d like to share more details, reach out at dhcfeedback.com.
Not too sure i understand the hype around this place. It's very expensive and the seasoning is terrible. I love spicy food and have a very high tolerance for it, but the "hot" level was just disgusting. It was more seasoning than chicken and just absolutely drowned in it. The piece of white bread on the side is a strange addition. Like they just bought a loaf of Wonder Bread and threw a piece of it on the tray lol. I won't be back, Canes is way better (and at least they give you texas toast and not just a slice of bread ... read more
Business response:
Sorry we didn’t win you over, Selena. We know spice preferences can be personal, and we appreciate you giving us a try. Hope you find more heat (and the toast) you’re looking for!
Honestly this staff was so incompetent I had to leave a review. They didn't give me any sauce for my $50 order. They didn't believe me when I said I didn't have any. Then processed to only give me 2 because they "couldn't give me anymore" even though I was willing to pay. Pretty ridiculous. Had to share
Business response:
That’s frustrating, and we hear you. We’ll be sure to review this with our team because making sure guests get everything they need is a top priority. Thanks for letting us know.
Someone else who was waiting for an order took my order as I walking up. They called my name and I had my receipt for proof, but this other guy just pulled up and stole my order without proof. They should've checked the receipt like for other orders in line. They had to remake my order and now I'm waiting longer. Edit: Got the food it's great, but the experience sucked.
Business response:
We’re really sorry to hear about your experience, Maximilian. We understand how frustrating it must have been to wait longer due to the mix-up. Please reach out to us at dhcfeedback.com so we can make things right and ensure a better experience in the future. We appreciate your feedback and look forward to hearing from you!
Unfortunately I will not be going back to this location. I ordered a medium spicy slider. It wasn't spicy at all. It was also tasteless. It has gradually gone downhill since it opened.
Business response:
Thank you for sharing this with us. We apologize for the issues you faced and for not delivering the experience we aim to provide. If you’re open to it, please reach out at dhcfeedback.com so we can address this directly and improve for next time.
As far as I am concerned when the words hot chicken show up in the name of the restaurant and the only edible part of the meal was the french fries? They're already in trouble. Chicken's not very tasty. It is coated in spices as spicy as you want but it's not crispy as all which is what we were expecting and way too much paprika. Even on the light mild side. Spicy stuff is almost inedible. Dave's sauce is Russian dressing which nobody in our family eats and the only reason I'm giving them two stars is because their staff a... read more
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.6 star rating with 978 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 11:00 a.m.