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Dave's Hot Chicken
- Chicken Shop
- Pleasant Hill, CA
About this business
Location details
2390 Monument Blvd Suite D, Pleasant Hill, CA, 94523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:45 p.m. | |
| Tue | 11:00 a.m. to 10:45 p.m. | |
| Wed | 11:00 a.m. to 10:45 p.m. | |
| Thu | 11:00 a.m. to 10:45 p.m. | |
| Fri | 11:00 a.m. to 11:45 p.m. | |
| Sat | 11:00 a.m. to 11:45 p.m. | |
| Sun | 11:00 a.m. to 10:45 p.m. |
Nothing against dave hot chickens in concord.... But I went there to get dinner after work tonight at around 7:30. Annndddddd as I was parking I saw , in the bushes, at least 15 GIANT RATS in bushes right outside of Dave's hot chicken in parking lot..... I couldn't go in after seeing that lol they gotta call pest control. I love Dave's hot chicken but appearance is everything and before I made it out of my truck I was throwwwwed off
Business response:
That’s definitely not something you want to see before grabbing dinner, Michael. We take cleanliness seriously, and we’ll make sure this gets looked into. If you’d like to share more details, reach out at dhcfeedback.com.
Not too sure i understand the hype around this place. It's very expensive and the seasoning is terrible. I love spicy food and have a very high tolerance for it, but the "hot" level was just disgusting. It was more seasoning than chicken and just absolutely drowned in it. The piece of white bread on the side is a strange addition. Like they just bought a loaf of Wonder Bread and threw a piece of it on the tray lol. I won't be back, Canes is way better (and at least they give you texas toast and not just a slice of bread ... read more
Business response:
Sorry we didn’t win you over, Selena. We know spice preferences can be personal, and we appreciate you giving us a try. Hope you find more heat (and the toast) you’re looking for!
Honestly this staff was so incompetent I had to leave a review. They didn't give me any sauce for my $50 order. They didn't believe me when I said I didn't have any. Then processed to only give me 2 because they "couldn't give me anymore" even though I was willing to pay. Pretty ridiculous. Had to share
Business response:
That’s frustrating, and we hear you. We’ll be sure to review this with our team because making sure guests get everything they need is a top priority. Thanks for letting us know.
Someone else who was waiting for an order took my order as I walking up. They called my name and I had my receipt for proof, but this other guy just pulled up and stole my order without proof. They should've checked the receipt like for other orders in line. They had to remake my order and now I'm waiting longer. Edit: Got the food it's great, but the experience sucked.
Business response:
We’re really sorry to hear about your experience, Maximilian. We understand how frustrating it must have been to wait longer due to the mix-up. Please reach out to us at dhcfeedback.com so we can make things right and ensure a better experience in the future. We appreciate your feedback and look forward to hearing from you!
Unfortunately I will not be going back to this location. I ordered a medium spicy slider. It wasn't spicy at all. It was also tasteless. It has gradually gone downhill since it opened.
Business response:
Thank you for sharing this with us. We apologize for the issues you faced and for not delivering the experience we aim to provide. If you’re open to it, please reach out at dhcfeedback.com so we can address this directly and improve for next time.
As far as I am concerned when the words hot chicken show up in the name of the restaurant and the only edible part of the meal was the french fries? They're already in trouble. Chicken's not very tasty. It is coated in spices as spicy as you want but it's not crispy as all which is what we were expecting and way too much paprika. Even on the light mild side. Spicy stuff is almost inedible. Dave's sauce is Russian dressing which nobody in our family eats and the only reason I'm giving them two stars is because their staff a... read more
Not very good. The rub has too much of a sweet taste to it that we did not like and the spicy was not spicy at all. I don't recommend.
Business response:
Thank you for the fantastic review! We're so glad you had a positive experience. Let's keep the momentum going! Head to http://tellusdirect.com/dhc, and let's brainstorm how we can elevate it to a five-star experience!
The service was awesome!! The chicken was horrible without flavor. I chose to not eat the hot sauce on the chicken. So wrong to do that. The chicken was small tasteless and stringy. Was so hard to eat. The sauce selections are limited ( no ranch). The reason I went was due to the pics I had seen on social media. Well they say never believe what you see online. I think that's true now. I hope the business can improve on flavor and the size of chicken. The bathrooms also in need of improvement on cleanliness.
Business response:
Thanks for bringing this to our attention. It’s clear we need to do better. If you could get in touch with us at http://tellusdirect.com/dhc, we'd welcome the chance to make it up to you.
Poor service portion of chicken is too small Use to be big piece of chicken now small pieces
Business response:
I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at tellusdirect.com/dhc so we can address your concerns.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.6 star rating with 796 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 11:00 a.m.