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Dave's Hot Chicken
- Chicken Shop
- Pleasant Hill, CA
About this business
Location details
2390 Monument Blvd Suite D, Pleasant Hill, CA, 94523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:00 p.m. |
Horrible service I was farting and waited 1 hour to get my food and worker very mean would never come back horrible customer service
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
The chicken tasted like hot dog. I don't think this is a place for me. Took a long time to get order. Not worth the? Wait
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
I've come here multiple times and many times their kiosk isn't working, their menu is out of stock of a ton of items, or they screw up my order either by putting spice on the chicken when I ask for none, putting pickles on the sandwich when I ask for no pickles at all anywhere near my food, or the chicken they give me is 90% hard breading, the place itself looks nice but looks don't mean much when the point is the food and it's quality, definitely would not recommend
Business response:
Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time.
Ordered 2 sliders with sauce. Came with no sauce, asked for 2 sauces "they are free" the guy gave 1 and told me to fuck off
Business response:
We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at dhcfeedback.com.
The servers were great and the food was fine. But it was criminally cold. The employees said they weren't allowed to turn up the thermostat. Dreadful working conditions and dreadful for customers. Avoid in winter. Employees and customers should not have to shiver in coats.
Business response:
We apologize for any letdown during your visit. Your feedback matters to us. Let's make it right at dhcfeedback.com. Thank you.
So there are a few competitors that serve the same food, and Dave's Hot Chicken is on the bottom of my list in terms of taste, portions, and price. World Famous Hotboys is absolutely the best, but they always play offensive non-family friendly music. Angry Chicks is really good! And then you have Dave's Hot. I got a mild chicken sandwich and fries, it was SO expensive for what it was. The portions were small too like it was 3/4 of the bun, and it actually tasted bad. The seasoning was off, it also just lacked salt. Ther... read more
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention.
I recently discovered this place, and as a vegetarian, I fell in love with their cauliflower-based entrees (sliders, balls, etc.), which made up 50% of the menu. So, I went there several times, but when I went back there this week, they discontinued ALL of the cauliflower offerings :( If they bring them back, I will give them 5 stars, but I can't rate them for their chicken (which might be bad...ask a meat eater).
Business response:
People like you are what keep us going. We appreciate the love and support. Hope to have you back soon!
For the price of the food I was really disappointed. The people in the reviews weren't lying when they said this chicken is bland. I got the slider combo and the mac as my side. The Mac tasted better to me than the chicken and that wasn't even nothing special. I like my food seasoned so I won't be back.
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you?
This place is over rated. I had the extra hot and tbh it was not spicy at all. I do have a higher tolerance to spice but this was not spicy to me. My kids had the no spice version and the breading had no flavor at all. The chicken also had a lot of nerves/tendons and it made parts of it non-edible. The lady who took our order was nice. There are many chicken places better than this so I don't see myself coming back.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.6 star rating with 1,049 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 11:00 a.m.