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Dave's Hot Chicken
- Chicken Shop
- Pleasant Hill, CA
About this business
Location details
2390 Monument Blvd Suite D, Pleasant Hill, CA, 94523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:45 p.m. | |
| Tue | 11:00 a.m. to 10:45 p.m. | |
| Wed | 11:00 a.m. to 10:45 p.m. | |
| Thu | 11:00 a.m. to 10:45 p.m. | |
| Fri | 11:00 a.m. to 11:45 p.m. | |
| Sat | 11:00 a.m. to 11:45 p.m. | |
| Sun | 11:00 a.m. to 10:45 p.m. |
Dave hot chicken is the worst place for a chicken establishment. its very unseasoned and mostly unflavored, the only enjoyment I had were their fries and even that was very lackluster 2/10 horrible experience .
Business response:
I apologize for the experience you had with us. Your feedback is important, and we are committed to improving our services. Please reach out to us at tellusdirect.com/dhc so we can discuss this further and work towards a resolution.
Bonchon or Chicken G's in Fremont are both actually spicy. This place I ordered hot and it was literally no spice. What a disappointment. The fries were alright. The Daves sauce was pretty good. Overall the food was middle of the road. The lady supposedly put some hot dusting on the Mac and cheese, not hot at all either. Tapatio is hotter than the hot chicken here. What a joke.
The service here is 8/10 the food portion has gone down even tho they going to say it varies but no the chicken at this location only is less. The taste is good just like any other Dave's hot chicken. My reason for leaving a bad review is I ordered a number #4 and they only gave me one sauce package I asked if I can have one more the guy there said it's one package per chicken piece. So I guess when you go here you can't add sauce to your fries without a charge of 25 cents. So I would not be going to this location no longer ... read more
I come to this location very often, 2-3 times a week, and it's normally good, but today.. the food was really off! I ordered 2 sliders and slaw.. the tenders are usually big and juicy, even if one is small the other one is usually big enough to make up for the other.. but today, not only did I get two really small and skinny tenders, it was super dry. But that's not the worst part, the slaw was not only dry and warm, but it smelled and tasted spoiled! So I had to throw it out. Sucks cuz I was really hungry and the quality o... read more
Very disappointed, and after placing an order for pick up, I asked for a couple of extra sauces after I watch the worker offered to someone else, I needed to pay $.25 which I think was ridiculous with the long line for extra sauce, which I've never had to pay for before. Her response was I'm not sure who is your last time but we're charging you this time. I'll
Business response:
Thanks for bringing this to our attention. It’s clear we need to do better. If you could get in touch with us at http://tellusdirect.com/dhc, we'd welcome the chance to make it up to you.
Over price chicken sandwich, bad or no service at all, Ambiance? this place is a ghetto
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://tellusdirect.com/dhc? We're looking forward to the opportunity to turn your experience around
I love Dave's all the guys work here last night look stone as hell. The chicken was ok wasn't hot but my fries were cold they were rude gave me attitude when I ask them kindly to fix and give me hot fries it was literally old warm cold fries no big deal but the customer service attitude needs to improve . I'll stick to other location
Business response:
Sorry John, we really dropped the ball here. We're ready to make things better, though. Pop over to http://tellusdirect.com/dhc when you can, and we’ll get on it.
Friendly cashiers. Not a fan of the chicken or the ambiance. Dry rub on the chicken has too much chili power or paprika in it. Not very good. Chicken was also greasy. For the money, and time spent waiting for the food, this place isn't worth it. To top it off, the loud music makes it feel like you're in a chicken trap house. Not cool.
Business response:
We're sorry we didn't hit the mark for you. We want to fix that! Shoot us a message at http://tellusdirect.com/dhc so we can make things better. Your feedback means the world to us.
Goodness me, at $5.50 per tender on the value pricing this is crazy expensive, unsure how the business is able to attract customers with this pricing
Business response:
Hey there, we're really bummed to hear we let you down. Your experience matters to us, and we want to make things right. Could you drop us a line at http://tellusdirect.com/dhc? We'd love to chat and see how we can turn things around for you.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.6 star rating with 796 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 11:00 a.m.