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Dave's Hot Chicken
- Chicken Shop
- Pleasant Hill, CA
About this business
Location details
2390 Monument Blvd Suite D, Pleasant Hill, CA, 94523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:00 p.m. |
Someone else who was waiting for an order took my order as I walking up. They called my name and I had my receipt for proof, but this other guy just pulled up and stole my order without proof. They should've checked the receipt like for other orders in line. They had to remake my order and now I'm waiting longer. Edit: Got the food it's great, but the experience sucked.
Business response:
We’re really sorry to hear about your experience, Maximilian. We understand how frustrating it must have been to wait longer due to the mix-up. Please reach out to us at dhcfeedback.com so we can make things right and ensure a better experience in the future. We appreciate your feedback and look forward to hearing from you!
Unfortunately I will not be going back to this location. I ordered a medium spicy slider. It wasn't spicy at all. It was also tasteless. It has gradually gone downhill since it opened.
Business response:
Thank you for sharing this with us. We apologize for the issues you faced and for not delivering the experience we aim to provide. If you’re open to it, please reach out at dhcfeedback.com so we can address this directly and improve for next time.
As far as I am concerned when the words hot chicken show up in the name of the restaurant and the only edible part of the meal was the french fries? They're already in trouble. Chicken's not very tasty. It is coated in spices as spicy as you want but it's not crispy as all which is what we were expecting and way too much paprika. Even on the light mild side. Spicy stuff is almost inedible. Dave's sauce is Russian dressing which nobody in our family eats and the only reason I'm giving them two stars is because their staff a... read more
Not very good. The rub has too much of a sweet taste to it that we did not like and the spicy was not spicy at all. I don't recommend.
Business response:
Thank you for the fantastic review! We're so glad you had a positive experience. Let's keep the momentum going! Head to http://tellusdirect.com/dhc, and let's brainstorm how we can elevate it to a five-star experience!
The service was awesome!! The chicken was horrible without flavor. I chose to not eat the hot sauce on the chicken. So wrong to do that. The chicken was small tasteless and stringy. Was so hard to eat. The sauce selections are limited ( no ranch). The reason I went was due to the pics I had seen on social media. Well they say never believe what you see online. I think that's true now. I hope the business can improve on flavor and the size of chicken. The bathrooms also in need of improvement on cleanliness.
Business response:
Thanks for bringing this to our attention. It’s clear we need to do better. If you could get in touch with us at http://tellusdirect.com/dhc, we'd welcome the chance to make it up to you.
Poor service portion of chicken is too small Use to be big piece of chicken now small pieces
Business response:
I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at tellusdirect.com/dhc so we can address your concerns.
Dave hot chicken is the worst place for a chicken establishment. its very unseasoned and mostly unflavored, the only enjoyment I had were their fries and even that was very lackluster 2/10 horrible experience .
Business response:
I apologize for the experience you had with us. Your feedback is important, and we are committed to improving our services. Please reach out to us at tellusdirect.com/dhc so we can discuss this further and work towards a resolution.
Bonchon or Chicken G's in Fremont are both actually spicy. This place I ordered hot and it was literally no spice. What a disappointment. The fries were alright. The Daves sauce was pretty good. Overall the food was middle of the road. The lady supposedly put some hot dusting on the Mac and cheese, not hot at all either. Tapatio is hotter than the hot chicken here. What a joke.
The service here is 8/10 the food portion has gone down even tho they going to say it varies but no the chicken at this location only is less. The taste is good just like any other Dave's hot chicken. My reason for leaving a bad review is I ordered a number #4 and they only gave me one sauce package I asked if I can have one more the guy there said it's one package per chicken piece. So I guess when you go here you can't add sauce to your fries without a charge of 25 cents. So I would not be going to this location no longer ... read more
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.6 star rating with 1,009 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close at 11:00 p.m.