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Dave's Hot Chicken
- Chicken Shop
- Pleasant Hill, CA
About this business
Location details
2390 Monument Blvd Suite D, Pleasant Hill, CA, 94523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:45 p.m. | |
| Tue | 11:00 a.m. to 10:45 p.m. | |
| Wed | 11:00 a.m. to 10:45 p.m. | |
| Thu | 11:00 a.m. to 10:45 p.m. | |
| Fri | 11:00 a.m. to 11:45 p.m. | |
| Sat | 11:00 a.m. to 11:45 p.m. | |
| Sun | 11:00 a.m. to 10:45 p.m. |
Cold fries, bland chicken, and customer service was bad. The lady working handout looked as if I asked her for a kidney when I requested ranch. Won't be returning
Business response:
We're truly sorry to hear about your experience. It's clear we've missed the mark, and we want to fix it. Could you please give us a chance to turn things around? Contact us at http://tellusdirect.com/dhc and let us make amends
Food is terrible. The chicken has no flavor. I ordered mild and it ended up coming out spicy. The french fries were covered in a salty seasoning that was similar to the salt on lays potato chips the barbecue flavor, and there was no way of getting away from the salt. It was all over my hands and all over everything. it was terrible, the chicken crust was dry there was no skin so it wasn't juicy. It was just not for me and I'd like my money back it was $15. (There was 2 large chicken fingers so the portions were ok for the co... read more
Business response:
"We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at https://tellusdirect.com/dhc. "
Way too expensive. Would need to take out a loan to eat there! Over 6 bucks for one chicken tender. I can buy a whole bag of tenders for that price!
Business response:
Our apologies for not meeting your expectations. We take this to heart and are ready to turn it around. Share your thoughts with us at http://tellusdirect.com/dhc so we can provide the service you deserve.
I have been to this location twice now and have had the same experience. We ordered sliders at the heat level Hot and both times we have received sliders with the equivalent heat level of no spice. I have been to the LA, Las Vegas, and Sacramento locations and the spice level Hot is not comparable to this location. These sliders had no flavor, truly disappointing.
Business response:
Oh no! We're so sorry about this experience. We go hard for perfection, but we know it's like catching smoke. Please allow us to let us make it up to you and reach out to us at http://tellusdirect.com/dhc
Saw the guy in the back putting together the food rubbing his face and mouth with his gloved hands and then picking up food. So disgusting! Bathroom was gross You could tell it hadn't been cleaned for hours or maybe days. No toilet seat covers. The bathroom does not have paper towels. Not coming back here.
Business response:
Thank you for taking the time to share your experience at our restaurant. We are sorry to hear that you did not enjoy your meal and that it did not meet your expectations. We take all feedback seriously and will work to improve the areas you mentioned. We would like to invite you back to give us another chance. Please connect with us https://tellusdirect.com/dhc and we will make it worhtwhile
I called them and they told me their chicken is machine slaughtered but it's halal. I think they fooling around people claiming that they are halal. please be careful.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right
First time ever at a Dave's. Maybe I'm not amongst the "initiated" but I wasn't impressed. New restaurant, so, well it's new and clean. Decent location in a shopping mall. Restaurant was busy. It took 25 minutes for food to be served. Too long in my book. Chicken was moist. Slider had a good mix of flavors (picked, sauce etc). But over all, the seasoning was too heavy - like eating cumin dust with each bite. Wont be back.
Business response:
It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at http://tellusdirect.com/dhc ? We would like another chance to hopfully change your mind and impress you
The food is great but there is this one obese lady with subtle white hairs that is watching the sauces she asks me how many i want to which i tell her 4 because i want 2 for me and 2 for my partner she then replies something along the lines of i can only get 2 and she asks her coworker what my order is i then tell her I want honey and she gives me 1 packet are you serious the only reason i come to fried chicken places is the honey and her obese self should know 1 honey is not enough for 2 chicken sandwiches and fries maam yo... read more
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right
No flavor at all! My son and I tried it for the first time today and were thoroughly disappointed.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you-Julie
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.6 star rating with 796 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 11:00 a.m.