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Dave's Hot Chicken
- Chicken Shop
- Pleasant Hill, CA
About this business
Location details
2390 Monument Blvd Suite D, Pleasant Hill, CA, 94523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:45 p.m. | |
| Tue | 11:00 a.m. to 10:45 p.m. | |
| Wed | 11:00 a.m. to 10:45 p.m. | |
| Thu | 11:00 a.m. to 10:45 p.m. | |
| Fri | 11:00 a.m. to 11:45 p.m. | |
| Sat | 11:00 a.m. to 11:45 p.m. | |
| Sun | 11:00 a.m. to 10:45 p.m. |
I love Dave's all the guys work here last night look stone as hell. The chicken was ok wasn't hot but my fries were cold they were rude gave me attitude when I ask them kindly to fix and give me hot fries it was literally old warm cold fries no big deal but the customer service attitude needs to improve . I'll stick to other location
Business response:
Sorry John, we really dropped the ball here. We're ready to make things better, though. Pop over to http://tellusdirect.com/dhc when you can, and we’ll get on it.
Friendly cashiers. Not a fan of the chicken or the ambiance. Dry rub on the chicken has too much chili power or paprika in it. Not very good. Chicken was also greasy. For the money, and time spent waiting for the food, this place isn't worth it. To top it off, the loud music makes it feel like you're in a chicken trap house. Not cool.
Business response:
We're sorry we didn't hit the mark for you. We want to fix that! Shoot us a message at http://tellusdirect.com/dhc so we can make things better. Your feedback means the world to us.
Goodness me, at $5.50 per tender on the value pricing this is crazy expensive, unsure how the business is able to attract customers with this pricing
Business response:
Hey there, we're really bummed to hear we let you down. Your experience matters to us, and we want to make things right. Could you drop us a line at http://tellusdirect.com/dhc? We'd love to chat and see how we can turn things around for you.
Cold fries, bland chicken, and customer service was bad. The lady working handout looked as if I asked her for a kidney when I requested ranch. Won't be returning
Business response:
We're truly sorry to hear about your experience. It's clear we've missed the mark, and we want to fix it. Could you please give us a chance to turn things around? Contact us at http://tellusdirect.com/dhc and let us make amends
Food is terrible. The chicken has no flavor. I ordered mild and it ended up coming out spicy. The french fries were covered in a salty seasoning that was similar to the salt on lays potato chips the barbecue flavor, and there was no way of getting away from the salt. It was all over my hands and all over everything. it was terrible, the chicken crust was dry there was no skin so it wasn't juicy. It was just not for me and I'd like my money back it was $15. (There was 2 large chicken fingers so the portions were ok for the co... read more
Business response:
"We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at https://tellusdirect.com/dhc. "
Way too expensive. Would need to take out a loan to eat there! Over 6 bucks for one chicken tender. I can buy a whole bag of tenders for that price!
Business response:
Our apologies for not meeting your expectations. We take this to heart and are ready to turn it around. Share your thoughts with us at http://tellusdirect.com/dhc so we can provide the service you deserve.
I have been to this location twice now and have had the same experience. We ordered sliders at the heat level Hot and both times we have received sliders with the equivalent heat level of no spice. I have been to the LA, Las Vegas, and Sacramento locations and the spice level Hot is not comparable to this location. These sliders had no flavor, truly disappointing.
Business response:
Oh no! We're so sorry about this experience. We go hard for perfection, but we know it's like catching smoke. Please allow us to let us make it up to you and reach out to us at http://tellusdirect.com/dhc
Saw the guy in the back putting together the food rubbing his face and mouth with his gloved hands and then picking up food. So disgusting! Bathroom was gross You could tell it hadn't been cleaned for hours or maybe days. No toilet seat covers. The bathroom does not have paper towels. Not coming back here.
Business response:
Thank you for taking the time to share your experience at our restaurant. We are sorry to hear that you did not enjoy your meal and that it did not meet your expectations. We take all feedback seriously and will work to improve the areas you mentioned. We would like to invite you back to give us another chance. Please connect with us https://tellusdirect.com/dhc and we will make it worhtwhile
I called them and they told me their chicken is machine slaughtered but it's halal. I think they fooling around people claiming that they are halal. please be careful.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.6 star rating with 978 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 11:00 a.m.