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Dave's Hot Chicken
- Chicken Shop
- Pleasant Hill, CA
About this business
Location details
2390 Monument Blvd Suite D, Pleasant Hill, CA, 94523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:00 p.m. |
I come to this location very often, 2-3 times a week, and it's normally good, but today.. the food was really off! I ordered 2 sliders and slaw.. the tenders are usually big and juicy, even if one is small the other one is usually big enough to make up for the other.. but today, not only did I get two really small and skinny tenders, it was super dry. But that's not the worst part, the slaw was not only dry and warm, but it smelled and tasted spoiled! So I had to throw it out. Sucks cuz I was really hungry and the quality o... read more
Very disappointed, and after placing an order for pick up, I asked for a couple of extra sauces after I watch the worker offered to someone else, I needed to pay $.25 which I think was ridiculous with the long line for extra sauce, which I've never had to pay for before. Her response was I'm not sure who is your last time but we're charging you this time. I'll
Business response:
Thanks for bringing this to our attention. It’s clear we need to do better. If you could get in touch with us at http://tellusdirect.com/dhc, we'd welcome the chance to make it up to you.
Over price chicken sandwich, bad or no service at all, Ambiance? this place is a ghetto
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://tellusdirect.com/dhc? We're looking forward to the opportunity to turn your experience around
I love Dave's all the guys work here last night look stone as hell. The chicken was ok wasn't hot but my fries were cold they were rude gave me attitude when I ask them kindly to fix and give me hot fries it was literally old warm cold fries no big deal but the customer service attitude needs to improve . I'll stick to other location
Business response:
Sorry John, we really dropped the ball here. We're ready to make things better, though. Pop over to http://tellusdirect.com/dhc when you can, and we’ll get on it.
Friendly cashiers. Not a fan of the chicken or the ambiance. Dry rub on the chicken has too much chili power or paprika in it. Not very good. Chicken was also greasy. For the money, and time spent waiting for the food, this place isn't worth it. To top it off, the loud music makes it feel like you're in a chicken trap house. Not cool.
Business response:
We're sorry we didn't hit the mark for you. We want to fix that! Shoot us a message at http://tellusdirect.com/dhc so we can make things better. Your feedback means the world to us.
Goodness me, at $5.50 per tender on the value pricing this is crazy expensive, unsure how the business is able to attract customers with this pricing
Business response:
Hey there, we're really bummed to hear we let you down. Your experience matters to us, and we want to make things right. Could you drop us a line at http://tellusdirect.com/dhc? We'd love to chat and see how we can turn things around for you.
Cold fries, bland chicken, and customer service was bad. The lady working handout looked as if I asked her for a kidney when I requested ranch. Won't be returning
Business response:
We're truly sorry to hear about your experience. It's clear we've missed the mark, and we want to fix it. Could you please give us a chance to turn things around? Contact us at http://tellusdirect.com/dhc and let us make amends
Food is terrible. The chicken has no flavor. I ordered mild and it ended up coming out spicy. The french fries were covered in a salty seasoning that was similar to the salt on lays potato chips the barbecue flavor, and there was no way of getting away from the salt. It was all over my hands and all over everything. it was terrible, the chicken crust was dry there was no skin so it wasn't juicy. It was just not for me and I'd like my money back it was $15. (There was 2 large chicken fingers so the portions were ok for the co... read more
Business response:
"We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at https://tellusdirect.com/dhc. "
Way too expensive. Would need to take out a loan to eat there! Over 6 bucks for one chicken tender. I can buy a whole bag of tenders for that price!
Business response:
Our apologies for not meeting your expectations. We take this to heart and are ready to turn it around. Share your thoughts with us at http://tellusdirect.com/dhc so we can provide the service you deserve.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.6 star rating with 1,049 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 11:00 a.m.