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3915 W. Costco Dr., Marana, AZ, 85741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:00 p.m. |
Pretty pricey and it's dry. Not to mention the portion of fries is extremely small. I love Dave's and have been to several locations but this location hasn't gotten it right yet and superrrrr long wait times it's too frustrating to go back.
Business response:
Yikes, that’s not good. We definitely want to sort this out for you. Can you drop us a line at http://tellusdirect.com/dhc? Let’s get this turned around
Waited 30 minutes for one chicken strip and kale salad went to ask for a refund and the manager walked in the back got it and handed it to me asked for some Dave's sauce to go on. It didn't get that two young girls that were processing orders from the kitchen, were playing with their fingernails, talking to each other, not paying attention. I will go somewhere else where the service is better I realize it's a new restaurant and maybe the manager is not able to train the employees but to wait for 30 minutes there's too many r... read more
Business response:
Hey there, sorry to hear things didn’t go as expected. We’d love a chance to fix that. Mind giving us a shout at http://tellusdirect.com/dhc? We’re here to help!
The Food: Meh..... And I mean barely Meh. The Atmosphere: Music so loud I could not carry-on a conversation with my wife sitting less than 2 feet away from me. Service: SLOW The Prices: WAY HIGH for that which you receive. I ordered two 10-Piece Nuggets. I got 10 pieces in one and 9 pieces in the other. Had the food tasted better, I might have called that to their attention. Then they expect a TIP when you sign the credit card receipt BEFORE you even get your food. The MINIMUM TIP AMOUNT they suggested for me was $5 an... read more
Business response:
Thank you for taking the time to provide your feedback. We’re sorry to hear that your experience did not meet the high standards we strive to set. Hearing that both the atmosphere and service were not up to par is especially concerning, as we aim to create an enjoyable dining environment for all our guests. We appreciate your comments regarding the food and pricing as they are crucial for us to address and improve upon. We take your concerns seriously and would like to discuss them further to better understand your experien... read more
Took 20 minutes to get our order and when we did it was cold. So had to send it back and it too another 8 minutes...
Waited almost an hour in drive-thru. They didn't give me my complete order and I was not going to go back. The sandwich was ok. But NOT worth the wait. Probably won't be a regular. Not just because of the wait, but overall quality.
I realize it just opened recently, but went for lunch at around noon on a Saturday and never received my dine in food. People were waiting over an hour for their food and just gave up. I gave it 45 minutes then gave up. Had great experiences at other Dave's in Palm Springs and Phoenix. I can't comment on the food since I never received it, but at other locations I've always enjoyed it. I will stay away and maybe try again in a month or two.
Business response:
Hey there, sorry to hear things didn’t go as expected. We’d love a chance to fix that. Mind giving us a shout at http://tellusdirect.com/dhc? We’re here to help!
Well I showed up on the WRONG day. I'm guessing this might have been the grand opening, so take that for what it's worth. What you need to know: - Max Occupancy of the restaurant per required signage is 65; at any given time today when I was there, they were at an estimated 95 - 100 inside, so good luck finding a seat. - Took 25+ min for a single chicken sandwich and fries to go. - Soda machine had no ice, another person said they ran out before I got there and no one was willing to refill it. - Meal combos don't incl... read more
Business response:
Hey there, we're bummed to hear your experience wasn't top-notch. We'd love the chance to make things better for you. Shoot us a message at http://tellusdirect.com/dhc, and let's turn this around!
Dave's Hot Chicken has a 4.6 star rating with 2,307 reviews.
Dave's Hot Chicken is closed now. It will open at 11:00 a.m.