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Dave's Hot Chicken
- Chicken Shop
- Marana, AZ
About this business
Location details
3915 W. Costco Dr., Marana, AZ, 85741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:00 p.m. |
Decent sandwich. Will not be back. Very dry and they do not offer ranch, mayo or sauce. With all of the chicken sandwich restaurants popping up you can just skip this one.
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you?
First and last time eating at this place. One simply cannot ask for a side of ranch because management goes berserk and says that it's not a fast food restaurant like my guy you have a drive-through, you have a dirty lobby ,I found two hairs in my food. And dirty restrooms. All the characteristics of a fast food restaurant. Your lobby is literally graffitied inside my guy that's a fast food restaurant with. I went to school for this prices on your food. You will forever be a fast food restaurant my guy.
Business response:
That doesn’t sound like the experience we aim for. If you’d like to share more, reach out at dhcfeedback.com so we can look into it.
Writing this while waiting in the drive through lol. Going on 20 min now. I am the only car that's in line. All I ordered was the cauliflower tenders and fries. No one's even said anything to me ab the wait only been here one other time and this same exact thing happened last time. Thought I'd give it another chance since it didn't seem busy but never again
Business response:
A long wait like that isn’t what we want for our guests. If you’d like to share more about your experience, let us know at dhcfeedback.com.
Loved this place when it first opened. Chicken is delicious.....then they continually gave me the wrong order. I visited about three weeks ago and the drive thru screen was broken and waited for about ten minutes before the came to the drive thru and told me the chicken wouldn't be ready for twenty minutes. This visit the screen is still broken and I waited another 10 minutes before they took my order. I'm trapped in the drive thru, cars in front and back , and cannot leave. This has been going on for FIFTEEN minut... read more
Business response:
We appreciate the love from the start and are sorry to hear about the drive-thru issues. If you’d like to share more details, reach out at dhcfeedback.com.
Was so excited for my first and probably last visit. The chicken was flavorful and juicy and the fries were cooked crispy the way I like them. Coworkers cheesy fries weren't that cheesy. Service was friendly. The place opens at 1100 and we arrived at 1115. There were no clean tables and we resorted to picking the cleanest. The floors were dirty with food and trash, the door windows were smudged like they've never been cleaned. Usually base the cleanliness of a restaurant by their restrooms. Being the state of the dining roo... read more
Business response:
Glad you enjoyed the chicken and fries, but the cleanliness shouldn’t have been an issue. If you’d like to share more, you can reach us at dhcfeedback.com.
My first time to Dave's. Saw a video on YouTube from the Company Man and decided to try it. Had the hot chicken strips with fries, seems like a large portion for the price. The price of the drink was reasonable. The temperature of the spice was good. The taste wasn't so good. Tasted like chilli powder. A lot of chilli power. I wouldn't order it again. I might go back and try plain. Overall I like Caine's better.
Business response:
Appreciate you giving us a try! Our spice blend is definitely unique—hope you find the right level for your taste if you decide to give it another shot.
I did a mobile order and it said 9-12 minutes. I walk in after 12 minutes and I was told a few more minutes. After 10 minutes I went up and I was told "we're backed up, it's going to take awhile." I asked for my money back and after 5 minutes and a manager, I was told the next day to should post. I received a text about my experience and I responded about my experience and waiting on my refund. I was text to give a day to post. 4 days later, no refund on my card but the charge posted sure did post. So text the number to as... read more
Business response:
Thank you for sharing your experience, Justin. We’re really sorry for the delay in receiving your order and the issues with your refund. This is not the experience we want to provide, and we understand your frustration. We’d love to make this right for you. Please reach out to us at dhcfeedback.com so we can look into this and get things sorted. We appreciate your feedback and hope you'll give us the chance to improve your experience.
Absolutely horrible seasoning on the chicken!!! Even my husband thought the flavoring was off.
I'm sorry about the bad review, now that I read it , it seems a little harsh. The truth is people make mistakes. I'm sure it was an accident. I wish I could delete it, I just don't know how. A stroke has left me with anger issues.
Business response:
I apologize for the experience you had with us. Your feedback is important, and we are committed to improving our services. Please reach out to us at tellusdirect.com/dhc so we can discuss this further and work towards a resolution.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.6 star rating with 2,233 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 11:00 a.m.