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Dave's Hot Chicken
- Chicken Shop
- Marana, AZ
About this business
Location details
3915 W. Costco Dr., Marana, AZ, 85741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:00 p.m. |
Wow. The food service is sloooooowwwwww. Like not busy at all and sitting at the drive thru 12 min after giving them money. And that was after waiting 3 min for someone to say hi at the speaker. No one is here so not busy.. Sadly this a repeat thing they do. If this place wants to survive they need to pickup speed because I figured 1st time was just a a bad day but it's not. This is not fast and it's pretty pricy at $16+ for a chk strip 2 piece combo.
Business response:
Sorry to hear about your experience. We want to earn those extra stars. Help us improve at dhcfeedback.com. Thank you.
I love the chicken at Dave's but this location had me in the drive thru for over 20 minutes on multiple occasions. Even if the food was made to order, that's still too long to be waiting. Just get rid of the drive thru. It's not for you Dave. I'll be back but only when I have time to waste.
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit www.tellusdirect.com/DHC so we can address your concerns directly. Thank you for bringing this to our attention.
The 2 chicken pieces were between a bun which was not needed. Tasty chicken but pricey.
Decent sandwich. Will not be back. Very dry and they do not offer ranch, mayo or sauce. With all of the chicken sandwich restaurants popping up you can just skip this one.
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you?
First and last time eating at this place. One simply cannot ask for a side of ranch because management goes berserk and says that it's not a fast food restaurant like my guy you have a drive-through, you have a dirty lobby ,I found two hairs in my food. And dirty restrooms. All the characteristics of a fast food restaurant. Your lobby is literally graffitied inside my guy that's a fast food restaurant with. I went to school for this prices on your food. You will forever be a fast food restaurant my guy.
Business response:
That doesn’t sound like the experience we aim for. If you’d like to share more, reach out at dhcfeedback.com so we can look into it.
Writing this while waiting in the drive through lol. Going on 20 min now. I am the only car that's in line. All I ordered was the cauliflower tenders and fries. No one's even said anything to me ab the wait only been here one other time and this same exact thing happened last time. Thought I'd give it another chance since it didn't seem busy but never again
Business response:
A long wait like that isn’t what we want for our guests. If you’d like to share more about your experience, let us know at dhcfeedback.com.
Loved this place when it first opened. Chicken is delicious.....then they continually gave me the wrong order. I visited about three weeks ago and the drive thru screen was broken and waited for about ten minutes before the came to the drive thru and told me the chicken wouldn't be ready for twenty minutes. This visit the screen is still broken and I waited another 10 minutes before they took my order. I'm trapped in the drive thru, cars in front and back , and cannot leave. This has been going on for FIFTEEN minut... read more
Business response:
We appreciate the love from the start and are sorry to hear about the drive-thru issues. If you’d like to share more details, reach out at dhcfeedback.com.
Was so excited for my first and probably last visit. The chicken was flavorful and juicy and the fries were cooked crispy the way I like them. Coworkers cheesy fries weren't that cheesy. Service was friendly. The place opens at 1100 and we arrived at 1115. There were no clean tables and we resorted to picking the cleanest. The floors were dirty with food and trash, the door windows were smudged like they've never been cleaned. Usually base the cleanliness of a restaurant by their restrooms. Being the state of the dining roo... read more
Business response:
Glad you enjoyed the chicken and fries, but the cleanliness shouldn’t have been an issue. If you’d like to share more, you can reach us at dhcfeedback.com.
My first time to Dave's. Saw a video on YouTube from the Company Man and decided to try it. Had the hot chicken strips with fries, seems like a large portion for the price. The price of the drink was reasonable. The temperature of the spice was good. The taste wasn't so good. Tasted like chilli powder. A lot of chilli power. I wouldn't order it again. I might go back and try plain. Overall I like Caine's better.
Business response:
Appreciate you giving us a try! Our spice blend is definitely unique—hope you find the right level for your taste if you decide to give it another shot.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.7 star rating with 2,047 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 11:00 a.m.