This profile has been claimed by the business owner or representative.
3915 W. Costco Dr., Marana, AZ, 85741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:00 p.m. |
I finally found it! The fast food chicken of my dreams! Like other reviewers we happened to visit on opening day, unaware that it was indeed the first day. Yes, it was packed & food service was slow as a result. Exactly as I would expect for an opening day of an exciting new eatery. I'm sure that service will be much improved with our subsequent visits, which will be often. So I'm not going to nitpick every little thing that wasn't perfect because the food was delicious & that's what counts most in my experience. We both had... read more
Business response:
Thanks a million for the incredible five-star review! You're the best! We're over the moon that you had such a fantastic time. Your support keeps us going strong!
Wow! Delicious perfectly seasoned and fried chicken tenders! Nice crispy outside with tender juicy inside. The slider option was a nice combination of flavors to complement the chicken tender. We ordered the medium which had a nice little bite to it will try the hot next time. Expect a wait since it's a new place. With time I'm sure they'll get it all worked out
Business response:
Hey, thank you for the amazing five-star review! You're a legend! We're thrilled to have made your day. Your feedback brightens our day!
I was so happy that a location opened up on my side of town. We absolutely loved all the decor when you walk in, and it smelled amazing. I got the two sliders with fries and a Dr Pepper, and I tried the spicy cauliflower bites as well. It is definitely a lot more food than I expected, so the one slider meal would've been a lot better for me. The cauliflower bites were crispy and delicious, and I got them with the lowest amount of spice you can, but I will definitely be getting it spicier next time. The staff was very helpful... read more
Business response:
Hey there, big thanks for the stellar five-star review! You're awesome! We're so glad you enjoyed yourself. Your kind words put a smile on our faces!
IT WAS GREAT BUT CRAZY HOT!! please give warning. very friendly staff! much love to all you. but please give warnings to spicyness.
Business response:
Appreciate the love and the awesome 5-star review! Your support means a lot to us. Let's continue making great memories together!
Not what I had hopped. This was my first time visiting Dave's Hot Chicken on Costco Drive in Marana. First off the music in the restaurant was too loud. It was good music just way too loud. The counter server was very soft spoken so it was difficult to hear anything he said over the loud music. I was disappointed that their combos don't include a drink. I ordered a combo #3 that was $13.49 for a slider, a tender and a small fry. Then I had to drop another $2.19 for a small soda. That's a total $15.68 for a lunch combo meal! ... read more
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you?
Come here if you want to wait 30 minutes for mid chicken. Insane wait for 12:00pm on a Monday.
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you?
I'm have been waiting in the drive through for 40 minutes and still have a car in front of me that hasn't been served yet. Shut the drive through down next time. I can't get out because there are cars behind me- I'm literally trapped. What an absolute nightmare. I might actually end up being here almost an hour at this point. Huge customer service issue. Not fun, not happy, not good. Got the food after 43 mins in line- too salty, not hot and depressing.
Business response:
We apologize for any letdown during your visit. Your feedback matters to us. Let's make it right at dhcfeedback.com. Thank you.
My wife and I love the chicken sandwich but only if you can get it in a reasonable amount of time. For the second time visiting the store we were told it would be a 30-t0 40 minute wait on our order. We have had this experience on multiple occasions. We said we will never go there again and yet return only to find out there is still a long wait. I guess we are gluttons for punishment. Have to get my chicken sandwich somewhere else.
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
The place is absolutely filthy, from the front door to the bathroom. One person on duty up front, and one, maybe two, in the kitchen. Ice machine broken. Tables dirty. Fries cold. Took a LONG time to get our food. Worst fast food place I've ever been to. Owner should be ashamed of this place. The young lady up front was overwhelmed, but maintained a great attitude. That was the only good thing about this place.
Business response:
Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time.
Dave's Hot Chicken has a 4.6 star rating with 2,307 reviews.
Dave's Hot Chicken is closed now. It will open at 11:00 a.m.