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3915 W. Costco Dr., Marana, AZ, 85741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:00 p.m. |
Service was terrible at this location....i sat in the drive thru for a 7:15 pm on a Sunday few minutes and no one answered. I went in to order my food and mentioned that I was sitting in the drive thru and the person working said oh sorrry the headset is dead and we are charging it. I went to order a shake and of course no dice....we don't have the shakes on the board. Good thing the food is good. Won't be back to this location.
Business response:
Thanks for sharing your experience with us. It looks like we have some room to wow you next time. We'd love the chance to make it up to you—please reach out at http://dhcfeedback.com so we can get started.
Walked in at 11:20, its now 12:05 and no one has their order. Everyone waiting... I would suggest starting cooking the chicken earlier than you open?
Business response:
Sorry to hear you had a bad experience. We never want anyone to feel that way about their visit. If you’re open to it, we’d love to hear more about what went wrong. Please reach out to us at http://www.dhcfeedback.com so we can try to make things right.
So. So. So. Slow. The chicken was nice & crispy, but not worth the wait. The flavor was very one-note. We tried the medium, extra hot & reaper. Not much seasoning, just heat on the last two. The reaper was, indeed, quite hot... but lacked flavor. The fries were really good. The iced tea is the pre-fab stuff from the fountain. We agreed we'd rather spend our money elsewhere and won't be back.
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://dhcfeedback.com? We're looking forward to the opportunity to turn your experience around
The chicken was dry! I also don't want a slider with a little tiny bun and a hunk of chicken that I have to eat on its own because the bun is so small. My service was fine, but I watched as a manager basically argued with a customer over how they had ordered their food and they must've ordered it wrong, rather than just apologize and remake the order. Obviously the customer knows how they wanted their meal! Lastly, the ambience; Nothing special nothing bad I building with tables where you get your own food place your own ord... read more
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://dhcfeedback.com? We're looking forward to the opportunity to turn your experience around
After a second shot at Dave's chicken, they ended up getting half my order wrong and left out two set of fries. I ordered 4 #4 dishes for my family, and I received 2 #4 dishes and 2 lone sliders.
Business response:
Thanks for sharing your experience with us. It looks like we have some room to wow you next time. We'd love the chance to make it up to you—please reach out at http://tellusdirect.com/dhc so we can get started.
First time at a Dave's Hot Chicken. Husband and I entered to very loud music and a strange high pitched piercing sound that turned out to be an alarm with a flashing light that the staff appeared to ignore. The restaurant and restroom were clean and the counter servers pleasant. I ordered 2 chicken tenders and kale slaw. Husband ordered a sandwich with fries. I told the girl who took our order that I could not do heavy spice and accepted her recommendation to order the lite mild. My tenders came out very hot and moist ... read more
Business response:
We're sorry to hear your visit wasn't what you hoped for. We want to make things right. Could you contact us at http://tellusdirect.com/dhc? We're committed to making it up to you
The reaper chicken had a horrible flavor and was insanely spicy they didn't focus on anything else and the mild tasted like paprika like a whole lot of paprika salt and pepper so did all the other flavors other then no spice also it's super expensive 50.01 for 3 2 piece chicken tenders with fries and cauliflower bites 1 regular milkshake and a drink do not recommend
Business response:
We're sorry to hear your visit wasn't what you hoped for. We want to make things right. Could you contact us at http://tellusdirect.com/dhc? We're committed to making it up to you
I was so excited to try this place as I love Nashville spicy chicken. was immediately turned off by the tip request when checking out. You order your food at the counter AND pick it up! My food was cold and chicken sub par. I was the only one in the restaurant, btw. Sorry, not for me.
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://tellusdirect.com/dhc? We're looking forward to the opportunity to turn your experience around
food is mediocre, filled with addictive and abusive ingredients for the gut and brain. But what i'm writing this mainly for is cus they had a me waiting for 15 minutes on a delivery that was suppose to be ready when i arrived! It causes me to be late for customer and violated by door dash. The items was: "2 sliders" lol, so it was clear they were simply just prioritizing walk ins over online
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://tellusdirect.com/dhc? We're looking forward to the opportunity to turn your experience around
Dave's Hot Chicken has a 4.6 star rating with 2,233 reviews.
Dave's Hot Chicken is closed now. It will open at 11:00 a.m.