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13321 Florence Ave., Santa Fe Springs, CA, 90670, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 1:00 a.m. | |
| Tue | 10:00 a.m. to 1:00 a.m. | |
| Wed | 10:00 a.m. to 1:00 a.m. | |
| Thu | 10:00 a.m. to 2:00 a.m. | |
| Fri | 10:00 a.m. to 2:00 a.m. | |
| Sat | 10:00 a.m. to 2:00 a.m. | |
| Sun | 10:00 a.m. to 1:00 a.m. |
The service was extremely slow, it took 21 minutes just to get a #1 and a #2, with no customizations at all. It was a very simple order, so the wait time felt unreasonable. While I was waiting, another customer actually got tired of waiting and walked out, which says a lot about how slow things were moving. The cashier also seemed low on energy, which didn't help the overall experience. I unfortunately prematurely tipped him, I wouldn't have if I knew he was going to be dragging his feet. Lunch time 4/24/26
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
We ordered Dave's Hot Chicken through DoorDash from this location today, and it was by far the worst experience we've ever had with them. I've never felt the need to leave a negative review before, but this was extremely disappointing. The chicken tasted old and was very chewy, nothing like what we've come to expect. The fries also seemed like they had been sitting out for a while and were just thrown back into the fryer to reheat--they were not fresh at all. Unfortunately, this experience has completely turned us off from... read more
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention.
why do you guys take so long. pay for an extra person to work! it should not take 1. hour to get my food for one person. i blame this on management. ive worked in fast food i know they are understaffed and working the employees hard! do better
Business response:
Thank you for taking the time to share your feedback regarding your recent visit to Dave's Hot Chicken. We apologize for any inconvenience or dissatisfaction you may have encountered. Your satisfaction is our top priority, and we would appreciate the chance to make things right. Please visit dhcfeedback.com so we can better understand your concerns and work towards earning those extra stars. We appreciate your support!
I'm giving a 1-star rating specifically due to the poor service from the manager, John N. I ordered the Top Loaded Spicy Buffalo Mac & Cheese, which was advertised on a poster for $15.99, but it rang up as $16.49. When I politely asked for the advertised price, John became dismissive and asked with an attitude if I 'wanted a discount.' I explained I just wanted the correct price. He then with more attitude, told me to take his 'employee meal' for free, handed me a receipt, and walked away. While I appreciate not paying, a fr... read more
Business response:
We're sorry we didn't meet your expectations. Help us improve and earn those extra stars. Share your concerns at dhcfeedback.com. Thank you.
Took over an hour to get my order. I got to drive thru and asked why, they said they were busy and even if you went in the wait won't be better. It was not that busy when I entered, there was max 4 cars in front of me and the inside didn't look too busy. Got to see the workers do their job for a bit and they seem very slow. I strongly believe they're just untrained and unprepared (not fully on them, corp/management's job to train them and/or find the right workers), don't waste your time and just go to another location.
Business response:
We're sorry we didn't meet your expectations. Help us improve and earn those extra stars. Share your concerns at dhcfeedback.com. Thank you.
I would improve the cleanliness of the tables. They were all greasy and with crumbles. Multiple tables were all oily like that. The thing I hated the most was this soda is so Tappy like it tastes like the way nasty tap water tastes like. You need to change that bodyglove filter. We ended up walking to Sonic to buy more sodas while they made our chicken. Ohh and let me throw in we came to try the hot mozz and they had none. That's why we came here! To try the hot mozz. They hand me everything and no trays were clean. I aske... read more
Business response:
We're sorry we didn't meet your expectations. Help us improve and earn those extra stars. Share your concerns at dhcfeedback.com. Thank you.
Don't go here unless you want to wait TWO hOURS in drive through. Cerritos one is better quick and friendly
Business response:
We apologize for any letdown during your visit. Your feedback matters to us. Let's make it right at dhcfeedback.com. Thank you.
There drive thru take for ever I spent like 35 minutes to get my food this is ridiculous never visiting this location again
Business response:
We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you.
I was at Dave's last week, enjoying a wonderful meal when I noticed a manager named Rod eating on the floor and being very dismissive to some customers until another gentleman who I later asked his name was Jose V came up and was extremely polite and helpful in answering our questions and getting us our food. What an excellent employee Jose is we were extremely disappointed to see Rod in a managerial position acting that way towards his personal appearance, as well as his interaction with customers. Maybe Dave's hot chicken ... read more
Business response:
Reading reviews like yours reminds us why we started this business in the first place. We're so grateful for your support
Dave's Hot Chicken has a 4.2 star rating with 631 reviews.
Dave's Hot Chicken is open now. It will close tomorrow at 1:00 a.m.