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Dave's Hot Chicken

4.2

About this business

Location details

13321 Florence Ave., Santa Fe Springs, CA, 90670, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 1:00 a.m.
Tue10:00 a.m. to 1:00 a.m.
Wed10:00 a.m. to 1:00 a.m.
Thu10:00 a.m. to 2:00 a.m.
Fri10:00 a.m. to 2:00 a.m.
Sat10:00 a.m. to 2:00 a.m.
Sun10:00 a.m. to 1:00 a.m.
4.2631 reviews
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Sebastian B.'s profile image
Sebastian B. 
rating
a year ago

This chicken place is so GOOD! I recommend everyone to come here, even if you don't like spicy food they have custom spice levels, not to mention their Dave sauce! It's out of this world. I am here for the grand opening and they did not disappoint the line goes by fast and the cook fast, portions are good and very tasty and prices are reasonable. Someone gave me a free Milkshake! 11/10 the inside is so cool also! They have like galaxy rips and on the outside too! 

Business response:

Boom! Glad you loved it! Thanks for the awesome review! 

Vanessa L.'s profile image
Vanessa L. 
rating
3 weeks ago

!! CHECK YOUR FOOD IN THE PARKING LOT !!Love me some Dave's Hot Chicken but man at this location someone really doesn't know how to do their job , this is the 4th time in less than 3 months that I've ordered a No.4 with cheese MEDIUM level , they give me no coleslaw, no cheese & HOT level, takes one bit thinking it's the MEDIUM level .. NOW IM SICK once again from those HOT level spices !! & paid extra ! 

Business response:

Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you? 

Angelo L.'s profile image
Angelo L. 
rating
2 months ago

I'm posting this in the drive through, it's been 30minutes. Don't waste your time. It's always something here 

Business response:

Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time. 

Dania A.'s profile image
Dania A. 
rating
3 months ago

Being in the drive thru for 30 min with 3 cars in front of me. I Door-dashed so it could be quicker once at window they couldn't locate my order. Ive been sitting here for over 30 min with a line of people behind me. Worst service ever. Don't come here. 

Business response:

We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you. 

David R.'s profile image
David R. 
rating
3 months ago

AVOID THIS LOCATION! If I could leave 0 stars, I would. Every-time I come here there's always some BS with my order. I try to be patient and understanding, but lack of effort i will not tolerate. Terrible customer service and lazy staff. Ordered 1 Hot and 1 Mild Sando. Was given both Mild, thats fine. I asked if they could give me the correct order and they responded with "this is the hot one" CLEARLY ts is not a hot one. I waited 30 mins for them to mess up my order. Not the first time, lazy staff members and inconsistent f... read more

Business response:

We'd really love a second chance to earn those 2 extra stars. If you have a few extra seconds, would you mind connecting with us at dhcfeedback.com? 

O. G.'s profile image
O. G. 
rating
3 months ago

That drive thru Wait is Atrocious!!!!! Nearly 45 minutes in line, just to get one combo meal, so long to the point to the point to where I have to just turn off My Car. 

Business response:

Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you. 

Skyler T.'s profile image
Skyler T. 
rating
4 months ago

Food was not good at all. Waited over an hour when I placed an online order . Chicken was so dry and hard I couldn't even eat it. It was so stale and made my stomach hurt. The fries are the only thing that are good. Save your money 

Business response:

Sorry to hear about your experience. We want to earn those extra stars. Help us improve at dhcfeedback.com. Thank you. 

Bridget O.'s profile image
Bridget O. 
rating
4 months ago

Went through the drive-through and ordered a chicken sandwich combo plain with no spice and not hot. No one ever repeated my order, but I confirmed multiple times that it was plain with no seasoning i drove home 15 minutes to come to find out that it was definitely not plain. I called the store back to get a refund and was told that I had to come all the way back to the store for them to issue a refund I then proceeded to that location where a manager Illiana Issued me a refund as I got back to my car I double checked everyt... read more

Business response:

We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you. 

Andrew B.'s profile image
Andrew B. 
rating
4 months ago

This is the slowest place ever. Overpriced, mid, takes forever. I'll update once I get my food but I've been waiting 25 minutes and haven't gotten my food. Workers are slow and are just taking their time. We came here instead of a sit down because we thought it would be faster. We could probably already be eating at a sit down restaurant. Definitely never coming back. 

Business response:

We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.2 star rating with 631 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is open now. It will close tomorrow at 1:00 a.m.