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David's Bridal
- Bridal
- Virginia Beach, VA
About this business
Location details
4485 Virginia Beach Blvd, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Michelle the "Store Manager" should find another profession. If it was possible to give ZERO stars, that would be my option. I drove 6 1/2 hours to go to my sister's bridal appointment. She purchased a dress online to be shipped to the store (The dress she ordered was not custom, it was a style in the warehouse that this location didn't have so she was assured by customer service that she would be able to REFUND it 14 days after the store physically RECEIVED it, AND the order wasn't even fulfilled at the point of our app... read more
I understand covid is hurting all of us but it’s not an excuse to leave customers in the dark. I called probably 4-5 times when my dress was shipped from the store to my house. The day I went into the store of course they ordered my dress but i decided I thought it was priced way too high, and wanted to look at other options. I was told multiple times that, they would honor the sale price on it. Which was half of what I paid for, and to call back April 2nd. I found out today that I can’t get a updated statement from comenit... read more
Everything, texting your company is not free and everytime I call the number I get hung up on and told to text that number. I am so upset with my local David's Bridal. I know they closed because of the virus which is not why I'm upset. I'm upset because are dresses were supposed to be ready for our final dress fitting on the 27th and never received a call stating our appointment was cancelled. I called to weeks prior of the appointment to see why they were doing about the virus and asked if our dresses were done. I was t... read more
RecommendedI went in for a fitting for a dress for my 50th birthday party in August. The dress was ordered and I had to actually order the dress in a size up and get it altered because the size I needed wouldn't be delivered on time. The date of delivery, my dress was not in the store and when I called, the associate on the phone told me that it would not be in for another two weeks and that I had plenty of time because my event wasn't until the middle of October. I was not happy to say the least because if I ordered a dress and the or... read more
Business response:
Hello Erleen. We would like to apologize for the confusion with your dress. We want to make sure that all of our teams are organized and confirming information. We are glad to hear that you did receive your dress, however, moving forward will improve in this area. Thank you, Ellice J.
RecommendedI brought 4 dresses from there for wedding I was in still got the last one
Business response:
Thank you so much for your kind words, Sharon. We really appreciate you taking the time out to share your experience with us. Cheers, David's Bridal
Well let’s see, my initial bridesmaid dress appt was ok....the consultant working with me was good, but rarely able to help me. She was also put with a bride who obviously took priority over me. She literally pulled my dresses, gave me a room, and left me. I think she zipped 2 out of the 6 dresses I tried on. Otherwise I was on my own. I did purchase my dress that day. It took very little time to come in and I picked it up this weekend. Someone went and got my dress, put it in a room for me, & told me the room and that was i... read more
Business response:
Hello Miranda, we deeply apologize that you felt this way. Please know that we value the feedback that we receive from our customers, as it allows us to improve the service that we offer, and we will be sure to share your experience with our management team so that we can improve our service. Thank you, BrittianyD.
Business response:
Hello Carah, Thank you for sharing your star rating. Please email us at DBCares@dbi.com(Attn:BrittianyD) if you would like to share more of your experience. Thank you, BrittianyD.
I'm glad my sister found her dress but the lady that greeted us was horrible. Did nothing but argue with us the whole time until my sister arrived. Not a great way to get business.
Business response:
Hello Crystal, we are so sorry to see that our team did not provide you with 5 star service. We appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Brittiany D). Best wishes, Jessica H.
Business response:
Hello Lecie, Thank you for sharing your star rating. Please email us at DBCares@dbi.com(Attn:BrittianyD) if you would like to share more of your experience. Thank you, BrittianyD.
Frequently asked questions about David's Bridal
How is David's Bridal rated?
David's Bridal has a 4.9 star rating with 10,067 reviews.
When is David's Bridal open?
David's Bridal is closed now. It will open at 10:30 a.m.