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David's Bridal
- Bridal
- Virginia Beach, VA
About this business
Location details
4485 Virginia Beach Blvd, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
TALK ABOUT A BRIDES NIGHTMARE: I have bought a dress from Davids Bridal off East Va Beach Blvd during the month of July. They ordered my dress and when it was ready for pick up it was the wrong size so they ordered me the size that I needed. (Mistakes happen, we brushed it off) My mother and I got a email last Friday saying that my dress was delivered and ready for pick up. We went into their store on Tuesday to pick it up. I come back from the bathroom with my mother in tears and the man... read more
Business response:
Hello Christina, we cannot apologize enough for your less than satisfactory trip to David?s Bridal. We want to thank you for taking the time to provide us with this feedback as we appreciate it immensely as it allows us re-evaluate current procedures so that we can make the proper adjustments to ensure better customer service for the future. Again, we sincerely apologize for the inconvenience and we really do appreciate your feedback! We would love the chance to speak with you further. If you are interested or if you would l... read more
Business response:
Hello Kimberly, We are so sorry that were not able to provide you with a full 5 star experience, and will be using your feedback to ensure we do not fall short of exceptional service in the future. If you may need any further assistance do not hesitate to reach out to us again. Thank you, April B.
Brides Bridesmaids etc...BEWARE OF DAVIDS BRIDAL IN NORFOLK..... Christina Rosalie Glass had finally found her dress a few months ago after looking and trying on so many gowns. With her pregnant it was a challenge. After saying yes to her dress they placed the order and when the dress came in they ordered the wrong size so of course they had to order another size. So this past friday we received a phone call that her dress was in. On this past Tuesday we go to the store to pick up her wedding dress and come to find out her... read more
Business response:
Hello Rhonda, we cannot apologize enough for your less than satisfactory trip to David?s Bridal. We want to thank you for taking the time to provide us with this feedback as we appreciate it immensely as it allows us re-evaluate current procedures so that we can make the proper adjustments to ensure better customer service for the future. Again, we sincerely apologize for the inconvenience and we really do appreciate your feedback! We would love the chance to speak with you further. If you are interested or if you would lik... read more
Business response:
Hello Janice, Thank you for sharing your star rating. Please email us at DBCares@dbi.com(Attn:BrittianyD) if you would like to share more of your experience. Thank you, BrittianyD.
Went for wedding dress, consultant was helpful during fittings. Clearly knew our budget because we told her several times. She lied to us about to price of the dress she said "this dress is $25 over your budget is that okay? We can also work out a deal!" When we went to check out, the dress was $200 not $25 over budget not including sales tax. Consultant acted like she had no clue. After a small "battle" manager gave us dress at budget price. Not sure if consultants get commissions, but her lying and then acting like she did... read more
Business response:
Hello Ciarra, we are so sorry to see that our team did not provide you with 5 star service. We appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. BrittianyD). Best wishes, Jessica H.
Booked an appointment for bridesmaids dresses. My sister is getting married in October this year. Once our consultant,unfortunately I cant remember her name, came to introduce herself we decided to check out the dresses. We didn't have a particular dress in mind just knew that the bride wanted long dresses in black. We showed her several dresses on a chart on the wall and then she took our measurements. Everything went okay, however our sales consultant seemed to not want to help us and never once helped us pull any dresses.... read more
Nice shop but staff there are not nice, if you're budget is low they will keep you waiting and almost ignore you.
They were rude, disrespectful to my family and treated us as if we did not belong because we didn't make an appointment. Cash in hand to buy/ order dresses they were awful. When the attendee was so condescending on the third interaction we left. But then when my daughter wrote a complaint, I was appalled to see the corporate response clearly did not read the complaint as requested information was contained in the complaint. Further reviews of corporate responses to other complaints look as if they are "cookie cutter" respon... read more
Business response:
Hello Viva, we cannot apologize enough for you and your daughters experience with our team. We understand both of your frustrations and this is certainly not the service we expect to provide for any of our customers. If she is willing, we would love to have her back for a better experience. Please have her email us at DBCares@dbi.com (Attn:BrittianyD) if she would like to return. Thank you
Avoid Davids Bridal on Military highway like the plague. I have never been treated so rudely in my life. We walked in to look around and the older women at the entrance proceeded to act like we were some disgusting people and that we did not belong there. She proceeded to chastise us about what we were looking for after we said we were browsing and told us to stay away from certain areas ?(as in we clearly could not afford them sort of impression). She also proceeded to borderline yell at us for touching a dress. I tried to ... read more
Business response:
Hello Christina, we can?t apologize enough for your recent experience. Shopping for a bridal gown is such a special moment and we?re disappointed that your visit fell short of your expectations. Please know that we value the feedback that we receive from our customers, as it allows us to improve the service that we offer. We hope that you?ll take a moment to email us at DBCares@dbi.com ATTN: BrittianyD. & the store location in the subject line with your daytime phone number so that we can learn more and see if there?s an opp... read more
Frequently asked questions about David's Bridal
How is David's Bridal rated?
David's Bridal has a 4.9 star rating with 10,069 reviews.
When is David's Bridal open?
David's Bridal is closed now. It will open at 10:30 a.m.