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David's Bridal
- Bridal
- Virginia Beach, VA
About this business
Location details
4485 Virginia Beach Blvd, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
I would never recommend this store to anyone. When we went for a bridemaids appointment, they lost our appointment and had to "squeeze us in." The lady helping us was nice, however she continued to remind us that she was helping multiple other brides and wouldn't be able to dedicate much of her attention to us. The bride picked out the dresses she wanted us to try on and the consultant was quick to bring them to us after she took our measurements. I tried on the size she gave me and it fit perfectly. I agreed to order in t... read more
Business response:
Hello Shayna. On behalf of David?s Bridal please accept our most sincere apology. Our goal is to make sure every guest leaves well taken care of, and it does not sound like we lived up to that standard. I will make sure to share your feedback with our store. We would love to speak with directly to find a solution to this issue. Please email me at dbcares@dbi.com (attn: Brittiany D ) with your contact information so that we can do so. Thank you, Steven E.
I booked a 330 appointment today and after spending over an hour waiting to get the dress brought to the dressing room which I had to ask even to get a dressing room, I was told that the item is discontinued and cannot be ordered. Making an appointment there makes no difference at all. I sat for almost 30 minutes and a half zip dress while they went to go retrieve another that I had to remind them about. When I finally got the opportunity to check out I checked out with manager who said so sorry Saturdays were busy.
Business response:
Hello Cheryl, we are very sorry to hear that your trip to David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn BrittianyD). Best wishes.
Went in to pick out bridesmaid dresses with the bride and picked out some from online with one price tried them on in a very crowded area hardly no elbow room dresses were nice when we got to the register took forever to pay an when we got up there we were told a completely higher price than what was online and what the consultant said the price would be need less to say when I get married I wouldn't be going back there
Business response:
Hello Catherine, thank you for taking the time to provide us with your feedback. We are very sorry to hear you were unsatisfied with your experience. If you would like to discuss anything further please email dbcares@dbi.com (Subject: Attn Brittany D). Best wishes. Brittany D.
Sales associate was great, but the inventory was lacking. The atmosphere of the location itself was terrible. Not at all the experience I thought I'd having trying Wedding dresses for the first time.
Business response:
Hi Renee, we are happy to hear that your sales associate was great during your appointment with us. Please know that we greatly appreciate this feedback and are very sorry to hear that we have disappointed you with our lack of inventory and the atmosphere of the store. If you would like to talk with us further about this, please send us and email to dbcares@dbi.com with the store location and ATTN Jessica H in the subject line. Thank you, Jessica H.
I went in to look at bridesmaid dresses with my girls. The lady didn't listen to anything I had to say and rushed us out. When it was time for my girls to order their dresses, the lady didn't listen to when my bridesmaid kept making sure she was ordering the right dress. And of course the davids bridal lady ordered the wrong bridesmaid dresses. Worse place ever.
Business response:
Hello Hanna, we completely understand your disappointment. We apologize greatly for this and are glad you took the time to reach out to us. We’d like to learn more about your experience. Can you please share the details at DBCares@dbi.com ATTN: JESSICA H in the subject line and included your daytime phone number. We look forward to hearing from you. Thank you, Jessica H.
I had an appointment and still waited 30 mins before I was seen, they finally saw my bridal party and forgot that I needed to find a dress as well....
Went to davids to show my mom the dress I fell in love with in Dallas, TX and they wouldn't even pull it for me. I'm never buying from them again. They were incredibly rude and unprofessional. My mom did not get to see me in a gown that I was about to spend $2000 on! Apparently their walk-in customers aren't important to them. They need training on customer service BIG TIME. I've been in management, hiring and training for many years and have never been treated with such disrespect.
Not very impressed... This was wedding dress shopping for my future daughter-in-law and found it to be a poor selection (she's been there twice now) Dresser made us feel we were asking for an act of God to get a dress off the mannequin that was a better fit (she's a size (0-2) they kept putting her in sz. 10's. most of the bridal party was under the weather with colds etc. but, kept the appt. I can"t say he dresser wasn't nice or friendly but, I surely was not impressed, i have 2 college age daughters and I do not think we w... read more
Frequently asked questions about David's Bridal
How is David's Bridal rated?
David's Bridal has a 4.9 star rating with 10,069 reviews.
When is David's Bridal open?
David's Bridal is closed now. It will open at 10:30 a.m.