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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
I made an appointment it didn’t start till 30 mins later because my stylist was on lunch. Than why have me make an appointment? Than staff had my mother, sister and cousins standing while the bride next to me had seats for her guest. When I ask if they could have seats was told we can get them ourselves. Staff also did not ask me what I was looking for and tended to other brides as well. The dresses were dirty and had hair on them. I came for an experience and didn’t get anything close to a good thing. My bridesmaids decid... read more
Business response:
Hello Amrita, we are deeply sorry for the quality of service you recieved during your recent visit. We would like a chance to discuss your concerns, and an opportunity to improve your experience with us. If you would like to email us at dbcares@dbi.com, (Subject- Attn: city/location) we would be honored to speak with you further regarding this matter. Thank you, DBI.
No help and way to crowded
Business response:
Hello Alyssa, we are so sorry to see that our team did not provide you with 5 star service. We appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
spent 200+ on a bridesmaids dress. received it falling off the hanger and horribly wrinkled. Asked for them to steam it and was refused because they weren't altering the dress..so because I was able to buy a dress that fit me properly I don't deserve customer service. Don't buy your dress here.
Business response:
Hello Stacey. We are sorry to hear about your experience and would like to apologize. We would like to help find a resolution and invite you to email us at DBcares@dbi.com (Attn.Steven E) so that we can do so. Thank you, Steven E.
rude rude rude! I will never shop here ever again!
Business response:
Hello Nicole. We are disappointed to see that our team did not provide you with a 5 star experience, and we would like to know more about your experience. Please send us an email to Dbcares@dbi.com (Attn:Ellice/Syracuse) with more details. Thank you, Ellice J.
Do yourself a favour and book at a Boutique. This store is an absolute nightmare. It is overcrowded. Way too many people are booked in at the same time. The assistants are running everywhere helping too many people at once. I won’t step foot in this store again. It’s worth the extra money to go to a private boutique for a more personal and professional experience.
Business response:
Hello Brianna, we sincerely apologize that your experience with us was less than satisfactory. We are working with the store to construct a better means of assistance with appointments during our busy seasons. Our team want to make sure that each customer time is valued. Thank you again for your feedback, we will be sure to correct this to ensure a better experience in the future. Thank you, April B
Gave them a second chance and it was nothing but chaos from every direction. If you’re going to believe one bad review let it be this one. I will not recommend anyone ever waste their time going there and I plan to let everyone know how terrible my experience was.
Business response:
Hello Ciara, we apologize for not providing exceptional service during you visit. If you would like to discuss your experience or if you may need any further assistance, please do not hesitate to reach us at dbcares@dbi.com. Thank you, April B.
I have had way better customer service at other locations! this specific location will lie to your face for a sale.....in my opinion if you are helping someone for their special day you need to be honest at all cost. I recommend shopping elsewhere
Business response:
Hello Jamie, we would like to apologize on behalf of David’s Bridal for the service you received in our store. Your experience does not reflect what we as a company strive to achieve for our guests. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: At... read more
We went to David's bridal on John R. The day they called us to say that our daughters wedding dress was ready for pick up is the same day that my beautiful daughter found out she has breast cancer. The dress was already paid for. We decided to go in and see if they could send the dress back because of the circumstances but they said NO. ABSOLUTELY NOT. so we had to take the the dress home. We asked how could we store this dress for a year or two and the charged us an additional $40.00 for a garment bag. How dare they! My swe... read more
Business response:
Hello Laurie. We are sorry to hear about your daughter's circumstances and would like to apologize for the experience. We would like to help find a resolution and invite you to email us at DBcares@dbi.com (Attn.Steven E) so that we can do so. Thank you, Steven E.
Selection of the bridesmaids dress styles were great but they kept pulling dresses that weren’t available in the colors I wanted. Loved a few but it was terrible finding out I can’t get them. Why hand out a booklet of available colors when hardly any in the same collection can coordinate? Also, it was mentioned numerous times that I wanted the girls to feel comfortable in whatever dress so they would be getting different styles but with coordinating lace tops. One of my bridesmaids has a large bust and is need of coverage on... read more
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,039,142 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is open now. It will close at 9:00 p.m.