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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
My bridal party and I walked out of our appointment with our consultant, Mary. Mary was beyond unprofessional and rude to each of us. She was late to our appointment and wouldn’t pull the dresses we had picked out. When we did not like the dresses she was pulling and asked to try on the dresses we picked out, she verbally attacked us. She told us we picked out too many dresses and too many styles and she could not help us. We picked out 6 dresses and all were lace... that is beyond the point. I am the bride and a customer. I... read more
Business response:
Hello Bryce, we cannot apologize enough for you and your bridesmaids recent visit with our team. We at David's Bridal are committed to providing our customers with exceptional customer service. I hope that you will allow us the chance to rebuild your trust in our brand and schedule another appointment with us. If you would like to schedule an appointment or if you would like to further discuss this matter, please e-mail us at: dbcares@dbi.com with ATTN BrittianyD.in the subject line. I will be sure to share your experience... read more
RecommendedThink I need to give a shout out to Makaylah at David’s Bridal in Jacksonville, FL! I have been shopping for weeks for my red carpet gown. I’ve gone to every place in Valdosta and almost every single one in Jax. After shopping for hours upon hours, I found the perfect dress last weekend, Sunday. Only to get an update call this past Friday that it will not be here until this Thursday/Friday and still need to be altered. Well. We leave on Thursday for the awards show. Soooo. Panic set in. I shopped in Jax for hours yesterday a... read more
Business response:
Thank you so much for your kind words, Autumn Martin. We really appreciate you taking the time out to share your experience with us. Cheers, David's Bridal
Rude stylist. Don’t tell the mother of the bridesmaid that she should stay out of it when she is paying for the dress. Took everything I had in me not to tell her off!
I visited your Tyler location Sept. 14 with my my mom. We were greeted as we walk in, but we were never approached by anyone asking us if we needed help or assistance in any way. I found 3 dresses to try on, walked to the dressing room. I didn’t know if I needed to tell an associate I needed a room, so I approached one and asked. I was rudely told what was wrong with all the dressing rooms around me? Excuse me??? It escalated from there, and all I can say is you lost my business because of rude employees. If they are that ... read more
Business response:
Hello Donnette. We would like to apologize for the less then professional attitude you received on your recent visit. The happiness of our guests is our number one priority and did not provide you with a once in a lifetime moment. Thank you for your feedback, we will be sure to address it with our store management team to ensure a better experience in the future. If you would like to discuss your concerns further you can email us at dbcares@dbi.com (attn: city/location). Thank you, April B.
I'm 2 weeks away from my wedding and still have no dress. The Manger was suppose to expedite my last dress last week but when I called to check on it its suppose to arrive 2 days before I leave. keep in mind this is not the first dress I chose there was issues with it when it came in. I really don't like this new dress I had to settle for something. At this point I'm so stressed I just want my money back and cancel the whole thing. I can't wait tol the last week to have it fitted to me there is other things that needs t... read more
Business response:
Hello Nicole, we sincerely apologize that you are unhappy with our services during your time with us. We strive to provide each and every one of our guests with the best possible customer service and we are so sorry to hear that was not what you were given. Please email us at DBCares@dbi.com(Attn:BrittianyD) so that we can learn more and better assist you. Thank you, BrittianyD.
Just went in and had the worst experience! The “manager” Megan was extremely rude, was talking about me and my guests to her staff because she was upset I only showed up with one bridesmaid (not sure what that matters to her). Ended up leaving and not trying anything on and sucks to be them because not only did they lose my business on this occasion but they lost out on money from my other 5 bridesmaids and the $250 veil I was prepared to buy today. If she is so miserable in her job she should get another one because clearly... read more
Business response:
Hello Jay. We are deeply sorry for the service you received from our store. We would never encourage anything except for professional and kind customer service. We will be discussing this with the team and invite you to visit any of our locations for a much better experience. If you have any additional feedback to share, please email us at DBcares@dbi.com (Attn.Ellice/Allentown). Thank you, Ellice J.
I went in and received ZERO help, I was not brought out any sizes or help to zip up a dress. I was very disappointed. The dressing room was very small, no where to put your clothes. Old Navy has better service and dressing room services. No mirrors in the rooms, no attendant to assist, only 1 bench and 2 chairs available for the rest of the party not trying on dresses.
Business response:
Hello Diandra, we are very sorry to hear that your trip to David’s Bridal was disappointing. We will be sure to pass along your concerns regarding store appearance concerns. We would love to have you back so that our team can help find your dress. If you are interested, please email us at DBCares@dbi.com (Attn:BrittianyD.) Thank you, BrittianyD.
The service I received here was very very poor. I request that they have better communication not only with the clients but within the store as well. I am very disappointed and heart broken at the events that took place while I entrusted Davids Bridal Dartmouth, NS.
Very rude to my daughter when she picked up her $500.00 plus wedding dress we will never go back.... they need new reps or management Idk maybe both I just know I won’t be back and I will voice my opinion to my colleagues this experience was unacceptable
Business response:
Hello Erica, we are very sorry to hear that you were disappointed with the negative experience your daughter had during her recent visit. This is not the type of service we expect to provide for any of our guests. We would love the chance to talk with her further to address these concerns. If she is interested please have her contact us at dbcares@dbi.com (Subject Attn. April B City/Store Location) Thank you. April B
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,039,098 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is open now. It will close at 9:00 p.m.