This profile has been claimed by the business owner or representative.
David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
Very disappointed in the staff, they didn't allow us to look at anything, no one offered to help; especially the manager, glad We drove to their Tampa location they are great�. Only one employee was helpful in clearwater was Kaitlin.
Business response:
Hello Marilu, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to have you back to deliver a better experience. If you are interested please contact us at dbcares@dbi.com (Subject Attn: BrittianyD.) Thank you, BrittianyD.
I went to David’s bridal to look for a bridesmaid dress along with 5 other bridesmaids and the bride. We were all in agreement that it was less than a desirable experience. None of us had any experience with bridesmaid dresses and although we were greeted we were then left to be our own consultants. The bride asked if we could be measured as we all were not sure. They said sure if something doesn’t fit. I thought it would be easier beforehand but ok. We each found a handful of dresses and went to the fitting rooms where agai... read more
Business response:
Hello Lisa. We are very sorry that your recent visit to our store was a sub par experience. We want every guest to be well taken care of and we sadly did not accomplish that for you and the rest of the bridal party. We apologize for this and will be sure to share your feedback with our management team. Thank you, Ellice J.
I've visited this location twice to try on dresses for my wedding. Both times I arrived early and was told to "browse the dress section" while waiting for my consultant to finish with other brides. The first time I pulled some clearance dresses to try on and waited another 15 minutes to wait for my consultant. I did not get measured, was handed a slip and helped into my dresses. My consultant was also booked with another bride and must have been helping another person as well because she disappeared a lot. The second time I ... read more
Business response:
Hello Sara, we are sorry to hear that your experience with us fell short of your expectations and that our staff did not seem attentive. We would love for you to come back and visit us, perhaps at a different location, so that we can provide you with the time and attention that you deserve! Should you decide to schedule an appointment, or if you would like to provide us with any additional details about your experience, please send us an e-mail at: dbcares@dbi.com (Subject: Attn: April B. ? (Insert City/Store Location)). Tha... read more
Found styles that all my bridesmaids liked, dresses were easy to find
Horrible experience at David’s Bridal!! I made an appointment for my bridesmaids three, almost four, weeks in advance! When we arrived, we were treated like a walk-in. I filled out the appointment questionnaire online which said i would have three girls there to try on dresses, but my consultant said “only one dressing room was available so all my girls would have to squeeze into one or take turns” but the welcome desk woman said “we could only have that room until ‘consultant x’ showed up” which was only an hour later. Whil... read more
Business response:
Hello Kirsten, we are very sorry to hear that your trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
I went to David’s Bridal with two of my bridesmaids to find bridesmaids dresses. It was a really horrible experience for all of us. We were on time for our appointment, but our bridal consultant was late to come get us. I corrected he information that they had put wrongly on their documents, however, these changes (like the spelling of my name) have never been corrected. When we explained to our consultant what we were looking for in dresses, she did not offer any input or suggest any dresses in the store, and instead left u... read more
Business response:
Hello Cydney, thank you so much for reaching out to us. We apologize for the service received in store. This is not the way we would like to treat our guests. We take these matters very seriously and would like to formally apologize for the treatment you received. Our mission is to provide a ?once in a lifetime? experience for all guests. If there is anything we can do to help make your event a special memory please email dbcare@dbi.com (Subject: Attn. Jill K.) Thank you. Ross A.
Showed up early for our appointment and we did not get seen until 20 mins after our appointment time, started off with one chair and one fitting room for party of 7. Felt very rushed the entire time. After brining multiple dresses to try on was told we only had 10 minutes left. Others were not being rushed. Very disappointed with this experience as this is suppose to be a fun and happy time and instead it turned into a very rushed and was not enjoyable.
Business response:
Hello Danielle, thank you so much for providing a review of your experience with us. We sincerely apologize for the service you received during your visit. It is our mission to provide the type of experience our guests desire. We would love for you to return for a better experience. If you are interested in returning, please email dbcares@dbi.com (Subject Attn: Jill K.) Best wishes. Ross A.
I’m not very happy with my last few visits here and after today i will not be returning, i will just drive another 25 mins to the location in Springdale. I try to give this location chance after but i am tired of the rudeness , being rushed & also being lied too . I understand it is prom season but that should not take over your whole store and all your employees. It’s not fair to the brides and their families who are spending thousands for their wedding day . I scheduled an appointment and it was basically like i didn’t hav... read more
Business response:
Hello Taylor, thank you so much for reaching out to us. Our mission is to ensure each guest still gets the attention that they deserve. If you would like to discuss this issue further, please email us at dbcares@dbi.com( Subject: Attn: Ross A.) Thank you. Ross A.
I spent more time waiting in line to check out than I spent in my alteration appointment. With the that said, the staff was very kind and apologetic. If the corporate office would give their staff a better way to handle large group check outs (or check outs in general), this problem could be solved easily. Please note: If I had not had this issue, I would have given this review five stars.
Business response:
Hello Tara, we are sorry to hear that your experience with us fell short of your expectations and that our staff did not seem attentive. We would love for you to come back and visit us, perhaps at a different location, so that we can provide you with the time and attention that you deserve! Should you decide to schedule an appointment, or if you would like to provide us with any additional details about your experience, please send us an e-mail at: dbcares@dbi.com (Subject: Attn: Christine G. ? (Insert City/Store Location)).... read more
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,037,777 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open at 9:00 a.m.