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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
Dress shopping was nice and easy, lots of selection. They have everything you need here. I have returned several times for jewelry and accessories. Ashley in alterations was AMAZING. So nice, easy to work with and does great work. Update: unfortunately I have to change my review from 5 stars down to 2. While everyone was nice and helpful, the alterations did not hold up. After wearing the dress for only 2 hours, the headband I had them sew on my waist fell off on one side. I had to safety pin it back on for my ceremony. Aft... read more
Business response:
Hi Stacey, thank you so much for your star rating! We are delighted to hear that you had such a wonderful experience with us! Should you need any assistance in the future or if you would like to tell us more, please send us an email to dbcares@dbi.com. Thank you, Christine G.
Very disappointed in Davids. I bought my dress about 2 months ago and received great service from Shai while I was trying on dresses BUT when I went to pick it up yesterday they brought my dress out WRINKLY, the seams are not pressed AND they wanted me to spend more money on a garment bag!!! I spent $1500 on a dress for it to be WRINKLY and try to squeeze more money for a bag ARE YOU KIDDING ME!!!!! For a 1500 dress you can't even put it in a decent bag.
Business response:
Hello Krysta, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jill K.-408). Best wishes, Jessica H.
Business response:
Hello Prishika, we apologize for the experience in store. If you need any further assistance, please email dbcares@dbi.com (Subject: Attn. Jill K.) Best wishes. Ross A.
Business response:
Hello Carah, Thank you for sharing your star rating. Please email us at DBCares@dbi.com(Attn:BrittianyD) if you would like to share more of your experience. Thank you, BrittianyD.
If you want people who care about your experience, if you don’t want to be lied to by the manager on duty, if you don’t want to have go through a hassle with corporate (who was perfectly nice and easy to deal with) to get a refund after this store messed up your order twice then DO NOT PURCHASE FROM THIS STORE.
Business response:
Hello Gini, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would like to explore this matter further for you. If you are interested, please contact us at dbcares@dbi.com (Subject: Attn: Christine G. ? (Insert City/Store Location)). Thank you, Christine G.
This was the first place I went to try on bridal gowns, Olivia’s customer service blew me away! I ended up falling in love with the 5th dress I tried on, she knew exactly what I was looking for. What meant the most to me is the way she got to know me, asked me to tell her about my wedding and of course that she helped me in and out of heavy dresses! �� I ended up going to another bridal shop to make myself sure that the 5th dress was the one, and it only took 1 other bridal shop to make me realize David’s Bridal is where I w... read more
Business response:
Hello Amanda, Thank you so much for allowing us to share this unforgettable experience with you! Congratulations on falling in love with your dream dress, we cannot wait to celebrate your special day with you! It's an honor to hear that Olivia was able to exceed all expectations, and ensure your visit was everything you could have imagined! Please let us know if you may need any additional assistance. (dbcares@dbi.com, Attn: Store Location/City). Best Wishes, Jill K.
I wasn’t pleased with the service my daughter received.
Business response:
Hello Lisa. We are deeply sorry to hear that your daughters recent visit left you feeling uncertain. We at David's Bridal strive to create a wonderful experience for all of our guests and we did not live up to that standard for you. We would love to have her back for a more personal experience. If you would like to do so, please email us at Dbcares@dbi.com (Attn: Ross A) so we can set up a comeback appointment for you. Thank you, Ross A.
The customer service is horrible, everyone in there was complaining!!! I feel like they really shop for the most unfriendly and unhelpful people they can find to.hire.
Business response:
Hello Andrea, We are so sorry to hear that you feel this way, and would love to ensure you are celebrated as you deserve. We value your time and feedback, and will be working to improve our location for future visits. Please feel free to contact us at dbcares@dbi.com, (Attn: Store Location/City) so we can speak with you further regarding this matter. Humbly Yours, Jill K.
I had the worst experience at David's bridal on Bardstown rd I called before to see if they had the dress I was looking for and they said they had it in my size but the wrong color which was fine (also had a size up and a size down). I asked them if I needed a appt. they told me no only on the weekend. So I drove up to the Davids bridal on Bardstown rd and waited for 20 minutes to be signed in and had to wait longer for someone to help me. Mean while I stepped away to look at another dress and I heard the front desk lady say... read more
Business response:
Hello Mary, We are so sorry to fall short in providing you with a joyful shopping experience. We would love the chance to improve this special time for you, and make sure you are able to find everything you may need for your special day. It saddens us to hear that you feel this way, and would like to let you know that we value your time and feedback. If you would like to contact us at dbcares@dbi.com, (Attn: Store Location/City) we would be honored to personally assist you further. Humbly Yours, Jill K.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,037,773 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open at 9:00 a.m.