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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
Absolute worst place... do not go here!! Poor customer service and rude seamstress!!!!!
Business response:
Hello Lottie, We are so sorry for the experience you encountered with our location, and would love to ensure you are celebrated as you deserve. We apologize to fall short in providing you with a joyful experience with our alterations team, and would love to assist you further. Please do not hesitate to contact us at dbcares@dbi.com, (Attn: Store Location) so we can assist you further regarding this matter. Humbly Yours, Jill K.
Wow. Just wow. I have to be honest. I really enjoyed my shopping experience.. the bridal consultant was so sweet. I'll have to find her name.. shorter Hispanic and super sweet. Anyway fell in love with dress.. my dream dress. Bought it... It arrived.. went for fitting.. I just didn't like the experience.. I left feeling really uneasy.. basically I was told since my wedding was in April (sized in Late Jan) I couldn't gain or loss a pound.. sure. Okay .. because if I did there would be rush fees and they would have to do i... read more
Business response:
Hi Warita, we are so sorry to hear that your initial experience was disappointing. We are so glad that Raul was able to turn all that around and provide such excellent assistance! Thank you for your feedback. Best Wishes, BrittianyD.
Hard to save at David’s Bridal!!! Don’t go here. I thought I was buying a reasonably priced wedding dress until I brought it in for alterations and they literally want more money for alterations than the dress cost!! You may think you’re saving money on a discounted dress but just wait until you need it altered.
Business response:
Hello Laura, thank you for your feedback. We will be sure to pass along your concerns. If there is anything more we can assist you with please email us at DBCares@dbi.com (Attn:BrittianyD) Thank you, BrittianyD.
Business response:
Hi Melanie, we are so sorry that we could not provide you with a 5 star experience. We would love to hear more about which areas need some improvement so that we can provide you with a better experience in the future! If you would like to tell us more, please e-mail us at: dbcares@dbi.com (Subject: Attn: Christine G. ? (Insert City/Store Location)). Thank you, Christine G.
The staff that greets you at the door are rude. I was told by 4 different employee's that they had a special going on for no interest for 12 months. Well come to find out it was only 6 months and that special didn't start until today! Someone needs to get their damn story straight!
Business response:
Hello Emily, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
I have never felt like my business has EVER been SO UNWANTED before in my entire life. EVERYONE is beyond rude, have bad attitudes & has NO customer service skills. I was directed with attitude as soon as I went through the door just because I didn't "BOOK" an appointment (But, y'all have a walk in sign in sheet) ** that on one told me to sign in on. Ended up waiting over 2 hours to see the "stylist" **who gave no help and was still focused on another client, all she did was bring me the one dress I picked to try stuck me i... read more
Business response:
Hello Whitney. We cannot apologize enough for the service you received from our store. We value all of our customers and we are deeply sorry if we made you feel any other way. We will be sure to address this with management to ensure this does not happen again. We hope you will allow us the opportunity to rebuild your trust in our store.Thank you, Ellice J.
A month ago, 3/4 bridesmaids went into David's to try and find different style dresses and different colors. The consultant was very helpful, pulled lots of styles, and we each found a dress we loved. The bride approved the color pallet (all different colors) and the styles went well together. The consultant then told us that we should order the dresses 12 weeks before the wedding, and we would be fine. We were all very happy, but wanted to explore our other, very limited, options before the bride settled on the decision to ... read more
Business response:
Hello Jenna, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jill K.-410). Best wishes, Jessica H.
Very disappointed with this location. I worked for Davids for many years and never thought to discriminate people and that’s what they did to my family on Sunday. My aunt experienced a bridal nightmare. The women were very unprofessional and rude. I then spoke with a manager (Holly) and she didn’t once apologize for the horrid experience. My aunt was treated badly and was walked over to the clearance rack immediately without asking her what she wanted. She was never given a tour, sized or told how it all works. The manage... read more
Business response:
Hello Zanetah, we are very sorry to hear about you and your aunts experience at our Oakdale location. This is not the type of service we expect to provide for any of our guests. We would love the chance to talk with you further to address these concerns. If you are interested please contact us at dbcares@dbi.com (Subject Attn. April B City/Store Location) Thank you. April B
For my first appointment to look for a wedding dress I arrived early. The lady that helped me was nice, but there was no focus on my appointment. My matron of honor actually had to go and find my dresses for me. I feel like appointments should be more personal, and the person assisting you should focus on YOU, because this is a special time!!� My alteration appointment went better. Super sweet lady that pinned my dress up exactly like I’d imagined it! Over all I just really think they need to not schedule so many people ... read more
Business response:
Hello Lilli, we are very sorry to hear that your trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,037,592 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is open now. It will close at 9:00 p.m.