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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
About David's Bridal Founded as a neighborhood bridal salon in Fort Lauderdale, Florida, in 1950, David's Bridal is now an international wedding dress destination with more than 330 stores throughout the United States, Canada, Mexico, and the United Kingdom. Along the way, we've stayed true to our guiding principle that each bride deserves the wedding of her dreams. We know a bit about making dreams come true: In fact, one in three brides in the United States purchases her dress from David's Bridal. We wouldn't be where we... read more
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
I must say.. It started out well. However, it is disappointing knowing that I was Lied to. Being a bridesmaid is exciting. The bride suggested ordering the dresses online, after trying them on in store (because they didn't have the sizes). The associate, Cayla, who helped us said it would be cheaper to order them in-store rather than online (we would have to pay for shipping if we ordered online). Since she works there, I trusted her "knowledge". So we went ahead and ordered & payed for it in store. I went home, a few hours ... read more
Worst customer service of my life!!! #1, I went way over budget for my dress (normal pricing for most girls but I'm thrifty lol). Anywho, they were up my rear when I was in the process of looking for a dress. (Which is the way it should be). You should be made to feel special. However, once I made the purchase and they received my money (in full mind you), it's like I didn't even exist. They had told me I would receive a phone call once my dress was in. Here, I get an impersonal email stating I have 7 days to pick up. I went... read more
Very disappointed. I received my daughter's prom dress and it was suppose to be brand new. I paid extra to get the right size dress. When I went to pick up the dress it was torn, missing beads, beads coming off, the hook and eye was ripped. This dress was clearly used for $282.00. The store said that all they could do is give me 10% of money back or I could pay another $40 to $50 to fix the beading for a rush fee. Why did I have to pay for the dress not being right. I will not use this company you again. I called ... read more
Terrible!!! The customer service stinks!!! I had an appointment for bridal alterations at 4 yesterday and stood around in my dress waiting til after 5 for them to even start my alterations!!! Do not go here!
This is my 3 rd time being there with 3 different brides. the first time was with my daughter-in-law to be, they didn't seem to want to help us cuz she wanted a black dress and not a white one so we did it on our own. The second bride ,daughter in law to be, she found her dress and the consultant didn't agree and was very rude to my daughter-in-law and then when my daughter-in-law to went to pick up her dress the alterations on the dress was so messed up, it did not even look like the dress she picked out! my daughter-in... read more
They were rude, disrespectful to my family and treated us as if we did not belong because we didn't make an appointment. Cash in hand to buy/ order dresses they were awful. When the attendee was so condescending on the third interaction we left. But then when my daughter wrote a complaint, I was appalled to see the corporate response clearly did not read the complaint as requested information was contained in the complaint. Further reviews of corporate responses to other complaints look as if they are "cookie cutter" respon... read more
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 982,683 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open tomorrow at 9:00 a.m.