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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Place the employees are very snotty and rude and very unaccommodating they don't care if you're holding a baby they just plowed right into your to you to move it is ridiculous I have never in my life!!
Business response:
Hello Bonnie, we are very sorry to hear that your trip to David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss this issue further, please email us at dbcares@dbi.com (Subject: Attn BrittianyD). Best wishes.
Rude employees...Never again...Won't get our business or our referrals.
Business response:
Hello Colleen, On behalf of David's Bridal I would like to apologize that you did not have a good experience on your recent visit. We value our customers and are committed to making every experience a positive one. I would love to have our management team follow up with you. Please send us an email to dbcares@dbi.com (Attn:BrittianyD). Thank you, Cierra S.
We got there early for our appointment and they forgot about us. We waited for 45 minutes before I decided to say something and then our consultant was nice but pretty unhelpful. She only helped my bridesmaid get out of maybe 2 out of the 10 dresses she tried on. Pretty useless, but whatever I didn't really mind because at that point I didnt have high expectations anyway. I wouldnt go back but it wasnt the most horrible experience either.
Extremely disappointed with their service. My sister ordered all her bridesmaid dresses through here and they were suppose to be all lavendar and one ended up being a darker purple. All the bridesmaid lived far apart and we didn't notice the difference until we were all together at the wedding. The photographer struggled photoshopping it and my sister was devastated. My sister in law who i also stood for also had a horrible experience who fell in love with a wedding dress there and kept getting faulted dresses once purchased... read more
Business response:
Hello Michele. We sincerely apologize for the color mix up and state of the dresses. Please email us at dbcares@dbi.com to rectify the situation. Thank you. Ciara D.
Went to look for some bridesmaids dresses today and got the worst service. The front desk people were quite nice but when it came to the person helping us it felt as though she could care less. She was very rude and seemed to be trying to hurry us up. Before I was even done trying on dresses she took my name off the door I was in, I'm guessing to give to someone else? We left soon after given it seemed we were annoying her, although, it is her job to help. I'm glad we got our dresses elsewhere. Never again.
Business response:
Hello Francisca, we are very sorry to hear that your trip to David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best Wishes, Jessica H.
I had a blast working with Leslie she was fantastic!!!! and the manager Robin was with every step of the way Love Love Love!!!�
Business response:
Hi Sherry, thank you so much for your star rating! We are thrilled to hear that you had such a fantastic experience with Leslie and Robin! If you need any assistance in the future or would like to tell us more, please send us an email to dbcares@dbi.com. Thank you, Christine G.
Let me start by saying this is my 3rd review I have submitted and no response. I had my appointment and from the start I felt like I deserved better. 1. Overbooked...took long time to get sized and get dresses 2. They put me in a corner 3.Why couldn't I get a stage.I'm getting a wedding dress 3. My mom had to tie/zip me up 4. I walked out of the dressing room to look atmy self at 1 mirror with other ladies going in and out of the room. 5. Was asked to MOVE OVER another client is coming in 6. The lady brought me DRESSES THAT... read more
Business response:
Cortney, we are very sorry to hear that your trip to David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback in training to ensure we do not fall short of exceptional service in the future. We are working with the store to construct a better means of assistance with our appointments as we want to make sure that each customer receives the designated time and attention that they deserve. If you would like to discuss any is... read more
So me and a few friends went to David's bridal in evansville this evening to look for my wedding dress. Just a fore warning, we received the worst service ever. Mind you we didn't make an appointment, but we were not being disrespectful. We understand being busy in retail. As I was looking at some more choices (I had three to four dresses on my arm) one of the workers, possibly the manager, came up to me and said "excuse me but we don't really like for customers to carry around our dresses. Who is your stylist and I will g... read more
Business response:
Geena, we are very sorry to hear that your trip to David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback in training to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another opportunity or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn Brittiany D City/Store Location). Best wishes. Brittiany D.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,049,416 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open tomorrow at 10:30 a.m.