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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
The ladies in the store are wonderful but the warehouse gets a 0. It took them 6 months to get my dress here and it's way too big. I lost the opportunity to reorder due to their negligence and got zapped $300 for alterations on a $600 dress. Your error my $ why is that?
Business response:
Hi Katie, Thank you so much for providing our Evansville location with an amazing star rating. We are so happy you enjoyed your visit with us. If we can assist you further please let us know. (dbcares@dbi.com) Thank you, Jill K
All the staff were super nice and never made us feel like we weren't good enough to be there because we are not stick figures. They made us feel just as special as the size zero girls!!
Business response:
Hello Jana, We are so happy to hear how amazing our team made you feel at our Eau Claire store. Thank you so much for providing us with a star rating! If you need any further assistance, please contact us. (dbcares@dbi.com Attn: April B.) Thank you, Jill K
I sent up an appointment to try on wedding dresses. The idea I had when working with a stylist was completely different than my actual experience. The lady was slow at getting the dresses I wanted to try on. I have a list of my favorites and she told me that I could probably only have time to try on 6 of them. Even though the appointment was 2.5 hours. She had another appointment that came in, so she was working with 2 appointments. Thank goodness I had people there to help me get the dresses on and off and find the ones I w... read more
Business response:
Hello Lindsay, thank you for taking the time to share your feedback. We deeply apologize that you are unhappy with our staff during your recent visit. We at David's Bridal are committed to providing our brides with exceptional customer service by providing a comfortable and accommodating shopping experience. We realize how important it is to be part of our bride’s journey and we take that very seriously. It is our mission to give our customers the “once in a lifetime” experience that they deserve and we can't apologize enoug... read more
I went into the store with my 4 bridesmaids to search for their dresses. We thought we were lucky enough to find their dresses on our first visit. However, when we were at the cash to order them we were then informed that they didn't come in the colour we wanted. The first question I was asked by the sales associate when we got there was what colour we were looking at. Why we were even given dresses to try on that can't be ordered in the colour requested is beyond me. Extremely disappointed!
The people at the Winston location were extremely rude!! Gboro is 10 times better.
Business response:
Hello Jennifer, we are so sorry to hear that you feel this way. We strive to provide the best customer service to each and every customer, and we sincerely apologize that was not the experience you received. Please let us know if there is anything further we can assist you with. Best, BrittianyD.
First of all the place is ghetto. We had to wait in a long line just to check in for our appointment. I was looking for bridesmaid dresses.... very happy I did not get my wedding dress from here! The place was packed and I felt like we were rushed to pick colors and dresses..... not to mention color selection is very limited and she made us look at a picture chart in order to pick which dresses we wanted to try. We then went into dressing rooms that had no mirrors inside them. There was no place to sit and wait and we each h... read more
Business response:
Hello Chelsea, we are deeply sorry that your recent experience with us was less than satisfactory. We at David's Bridal are committed to providing our customers with exceptional customer service by providing individualized attention to each guest. It is also our mission to offer a vast selection of gowns to fit each guest style and budget. We can't apologize enough you feel we fell short of providing these things during your visit with us. I hope that you will allow us the chance to rebuild your trust in our brand and schedu... read more
They lady we had was very pushy on the bridesmaid dresses. She was very pushy towards certain dresses we didn't like, and she also was very rude about our dress sizes as our girls all have different body types.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,049,418 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open tomorrow at 10:30 a.m.