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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
When u go to look for dresses you want to feel like it is about you ...well I am very unhappy with our experience..we had an appt for my daughter to try on dresses had to wait 20 for someone to get to us ...the sales person Miranda was upbeat at first but then all went down hill..I will never recommend your bridal shop..we ended up leaving feeling mad and upset...but we ended up going to another bridal store and we were treated awesome and didn't even have an appt and ended up purchasing a dress.
Business response:
Hi Lori, thank you so much for sharing your star rating, we are so sorry that we could not provide you with a full 5 star experience. We would love to hear more about which areas need some improvement so that we can provide you with a better experience in the future! If you would like to tell us more, please e-mail us at: dbcares@dbi.com (Attn:Cierra). Thank you, Cierra S. .
I was not impressed with this store. I made an appointment for my Wedding Dress shopping at 11:00 am. We got there about 10 minutes early and the ladies at the front desk were just rude. Well can you check in later, closer you your time. You can look but don't touch anything. I checked in 5 minutes later and approximately 10 minutes later we were greeted by a consultant. The store was completely crowded, which I understand but I thought that was there purpose of appointments? The entire time I was trying gowns on, the consul... read more
Business response:
Hello Carey, We are awfully upset that your experience with our Indianapolis store was less than extraordinary. This a special time in your life, and we are disappointed that our associates were unable to deliver outstanding customer service that we would have hoped for. Our mission is to provide all of our guests with a fulfilling visit with excelled service. We would love the chance to improve your whole experience with David's Bridal, if you would like to email us, so we can assist you in improving your shopping needs. (... read more
Again I was placed with a consultant that had 0 idea what they were doing. When I checked out the woman whom was ringing me out acted as if every question I asked was an inconvenience to her. Not sure what the deal was, but every time I go to Davids Bridal it's a mess!
Business response:
Hello Sarah, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to have you back to deliver a better experience. If you are interested please contact us at dbcares@dbi.com (Subject Attn. CiaraD) Thank you.
We were shopping today for my sisters wedding dress and the experience was just absolutely awful.. our lady did not act like she wanted to help what so ever kept bringing all of the wrong styles and they didnt book both of our appts.. felt rushed out of the door and was absolutely not personable what so ever.. will not be back and will not recommended to anyone!
Business response:
Hello Cayla, we sincerely apologize that your recent experience with your sister was so disappointing. We want our customers to feel celebrated and rewarded during their time with us and we are so sorry that was not the experience you were given. We would love the chance to have you back for a better experience. Please email us at DBCares@dbi.com(Attn:BrittianyD.) if you would like to return. Thank you.
I took my mom here for a mother of the bride dress, and they weren't overly helpful. Today, I took my daughter to order her bridesmaid dress and already had the exact dress info to order. We just needed to verify size. After checking in for self serve, pulling the dress myself, trying it on her and asking to order the dress I wanted, I could not get anyone to place the order for me. I was told to go to the register to order, but I was ignored there. Other consultants brought clients over and cut in front of me in line.... read more
Business response:
Hello Anita, we are so sorry to have disappointed you during your visit, we certainly do not want this to be your last experience with us. We would like to talk with you further about this, can you please send us an email to dbcares@dbi.com with the store location & ATTN Jessica H. in the subject line, we look forward to speaking with you. Thank you, Jessica H.
Business response:
Hi Jennifer, thank you for your star rating. We are disappointed to see that our team did not provide you with a 5 star experience, and we would like to know where we can improve. Please send us an email to dbcares@dbi.com (Attn:Ellice). Thank you, Ellice J.
Brittany was very helpful to my niece who said yes to her dress last night!
Business response:
Hello Voletta, congratulations to your niece on saying yes! It sounds like Brittany did a fantastic job. Thank you for taking the time to share your kind words! Best wishes, Ellice J.
Business response:
Hello Britt, thank you for taking the time to provide us with your feedback. We are very sorry to hear you were unsatisfied with your experience. If you would like to discuss anything further please email dbcares@dbi.com (Subject: Attn Ross A). Best wishes. Ross A.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,049,410 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is closed now. It will open tomorrow at 10:30 a.m.