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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
I absolutely love my wedding dress. I never thought finding a dress would be so fun. Very happy with my options as a bride. But for bridesmaids dresses...I must admit...very frustrated. They took forever to check us out. Had to swap bridesmaids dress because the one I chose was discontinued. That was never communicated to me. The closest size was 4 sizes too large and the alterations would have cost more than the dress. I've had to be at two stores In two states to solve the issue. It took 6 appointments to solve. They are a... read more
Business response:
Hello Deborah, we are so sorry that we could not provide you with a 5 star experience. We would love to hear more about which areas need some improvement so that we can provide you with a better experience in the future! If you would like to tell us more, please e-mail us at: dbcares@dbi.com with attention to: Christine. Thank you, Christine G.
My appointment went great. I had three ladies helping me. From the time I walked in until I left they were sooooo friendly, nice and even though I did not purchase my dress today they were still nice and helpful. Thanks David's Bridal.
Business response:
Hi Dionne, we are so happy to hear that your appointment went great and our team provided you with exceptional service. Thank you for taking the time to share your wonderful experience with us. Best Wishes, Jessica H.
Arlington location focused more on getting a sale than listening to what I wanted very frustrating process thank goodness for online ordering
Business response:
Hi Krista, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to talk with us further about this, please send us an email to dbcares@dbi.com with the store location and ATTN Jessica H in the subject line. Thank you, Jessica H.
I took my friend along to pick out my wedding dress. I finaly told him the color that he would be wearing and he wasnt super excited about the tan. The receptionist was continuing to bring up the pink although he repeatedly said it wasnt the pink. She would not drop it.
Business response:
Hello Cierrah, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to have you back to deliver a better experience. If you are interested please contact us at dbcares@dbi.com (Subject Attn. RossA) Thank you.
The staff is unhelpful and only cares about commissions. I will never go here again for any reason and am very upset that I have them so much revenue between alterations, wedding gown and bridesmaids. They don't deserve it. The pin holding fabric together that was found when I got home from alterations was the last straw.
Business response:
Hello Laura, I was upset to hear that your recent visit to our store was not a pleasant one. Here at David’s Bridal we are committed to offering quality service, and I am deeply sorry that we did not provide that for you. I would love to have someone from our management team reach out to you so we can rectify this. Please email me at dbcares@dbi.com (Attn:Ellice) with your contact information so that we can do so. I hope that you give us the opportunity to restore your trust in David’s Bridal. Thank you, Ellice J.
I came here to get sized for a bridesmaids dress that my friend was getting from out of town. Since I couldn't go out of town to get fitted I was going to get my sizes and send it to them. Apparently if I wasn't going to buy a dress at David's Bridal I could not get sized. The place seemed beautiful but I would suggest letting people get sized like other bridal shops do.
Business response:
Hello Haley, we cannot apologize enough for any inconvenience that this has all caused you. We want to thank you for taking the time to provide us with this feedback as we appreciate it immensely as it allows us re-evaluate current policies and procedures so that we can make the proper adjustments to ensure better selections and customer service for the future. Again, we sincerely apologize for the inconvenience and we really do appreciate your feedback! If you would like to provide us with any additional details, please fee... read more
I have gone here for my wedding dress I planned in going here for the flower girl dresses as well as bridesmaid dresses. But with the service we got while trying on flower girl dresses this weekend I am seriously double thinking it. I made an appointment a mint a head of time but probably saw the consultant all of 2 times. We had questions and no one was around to help us at all!
Business response:
Hello Laurie, We are so sorry about the recent experience you encountered while vising our West Springfield location, and would love the chance to improve your overall experience with David's Bridal. If you would like, please contact us at dbcares@dbi.com Attn: Jill K., to help create a more rewarding experience for you. Thank you, Jill K.
Business response:
Hi Jillian, thank you for your star rating. We are disappointed to see that our team did not provide you with a 5 star experience, and we would like to know where we can improve. Please send us an email to dbcares@dbi.com (Attn:Ellice). Thank you, Ellice J.
Business response:
Hi Jamie, thank you so much for your star rating! We are so excited to hear that you had a great experience with us! If you need any assistance in the future or would like to tell us more, please send us an email to dbcares@dbi.com. Thank you, Christine G.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,049,401 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is open now. It will close at 7:30 p.m.