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David's Bridal Corporate Office

4.7

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Location details

630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to 7:30 p.m.
Tue10:30 a.m. to 7:30 p.m.
Wed10:30 a.m. to 7:30 p.m.
Thu10:30 a.m. to 7:30 p.m.
Fri10:30 a.m. to 7:30 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun10:30 a.m. to 6:00 p.m.
4.71,049,599 reviews
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Danielle Kathleen's profile image
Danielle Kathleen 
10 years ago

Ladies if you are getting married, know someone who is getting married, or in a wedding please take a min to read below and think twice about ordering ANYTHING from David's Bridal. (my email to them below) David’s Bridal: I am appalled at your customer service. Absolutely disgusted. So much so that I’m tempted to set up camp in front of your store to let potential brides, mother of the brides, bridesmaids etc know of the absolutely DEPLORABLE customer service that your stores provide. Let me break it down for you. I was ... read more

Liz Jones's profile image
Liz Jones 
10 years ago

Had the worse possible experience today. Had an appointment that was supposed to be an hour and half but once we got there we were told we only had an hour. Barely got to look at dresses before I had to try on. Only got to try on 5 dresses before my appointment was over with. Got griped at because my friend laced one dress all the way up. Felt rushed the entire time. Asked if we could try on dresses without the consultant but was told no. Will not be going back here. 

Amanda Paton-Koester's profile image
Amanda Paton-Koester 
10 years ago

We ordered two bridemaids dresses from The Grand Chute location, both were wrong. Luella was our useless employee that "helped us". 

Roshanda Marie Guy's profile image
Roshanda Marie Guy 
10 years ago

It was hot, staff weren't courteous, helpful, professional.. horrible 

Blossom Dew's profile image
Blossom Dew 
10 years ago

Horrible. Had cash in hand reaady to lay it down. Received no service. Looked down on me. snotty workers who had better things to do than offer me any help. Will never be back. Went elsewhere and paid way less for way better! 

Blossom Dew's profile image
Blossom Dew 
10 years ago

Horrible. Had cash in hand reaady to lay it down. Received no service. Looked down on me. snotty workers who had better things to do than offer me any help. Will never be back. Went elsewhere and paid way less for way better! 

Business response:

Hello Blossom, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to have you back for any additional needs to deliver a better experience. Please contact us at dbcares@dbi.com (Subject Attn: BrittianyB.) to return. Thank you, BrittianyB. 

Laurie Weber Andries's profile image
Laurie Weber Andries 
10 years ago

We had an appointment and the woman treated us very poorly. They had over booked the store and the service was terrible. They decided which gowns my daughter could try on. When she found one she was interested in the salesgirl stood there demanding to ring the bell for say "yes to the dress" The dress has arrived, no notification and they put it in the mail. Avoid this place at all cost. It is the worst service I have ever received and I plan to tell everyone I run into. 

Tamela Lynn Hamilton's profile image
Tamela Lynn Hamilton 
10 years ago

My niece ordered a dress and tried cancelling it immediately and they refused charging her anyway. She's pregnant and her fiance is about to be deployed. Customer service was completely rude. They only care until they get your credit card! I think we will be doing all business with Wendy's from now on!!! 

Tonya Michelson's profile image
Tonya Michelson 
10 years ago

Went there to order my bridesmaids dress and I tried on a dress in my size but wanted a different dress so the lady that was helping us I thought understand that but Nope I was wrong...... She ordered me the dress I tried on not the dress I wanted!!! So not they have to reorder my dress and the wedding is may 21st and my dress won't be in until may 15th and I still have to get alterations!!!! Ugh!!!! 

Frequently asked questions about David's Bridal Corporate Office

How is David's Bridal Corporate Office rated?

David's Bridal Corporate Office has a 4.7 star rating with 1,049,599 reviews. 

When is David's Bridal Corporate Office open?

David's Bridal Corporate Office is closed now. It will open tomorrow at 9:00 a.m.