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David's Bridal Kennesaw GA
- Retail
- Kennesaw, GA
About this business
Location details
Main Street at Town Center, 440 Ernest Barrett Pkwy. Ste #36, Kennesaw, GA, 30144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
RecommendedMy visit for Mother of the Bride dress was spectacular! Elyse was super tentative and professional helping me find the perfect dress! She’s a also a wedding planner and is very respectful of budget and was experienced with style and color! I am 51 and she put me in the perfect dress for my daughters wedding! I would highly recommend Elyse for all of your needs for the big day ❤️
Business response:
Thank you so much for your kind words, Kimberly Moore. We really appreciate you taking the time out to share your experience with us. Cheers, David's Bridal
Tess was amazing. She knew exactly the dress my daughter was looking for before she did. She listened to my daughter's thoughts and ideas, and brought all the dresses we chose, and then she suggested other dresses that my daughter might want to look at as well. My daughter chose a dress that was not even on her radar!! Tess was amazing, insightful and totally focused on my daughter's body type and picked dresses that were flattering, fashionable and covered the ladies properly without being slutty or covering them too muc... read more
Business response:
Thank you so much for your kind words, Francine Bellman. We really appreciate you taking the time out to share your experience with us. Cheers, David's Bridal
0 stars. Worst customer service. Was told when I bought my dress that I would have 14 days to return it once it came in, if for any reason I wasn't satisfied with it, since I was unable to try it on in my size. Then when it came in, I was told that the return policy had changed THE DAY BEFORE. And that they would not allow me to return it, even though I had ordered the dress over 5 months ago when this policy was not in place. Also, my dress had come in over 10 days before, but they waited to contact me until I would be unab... read more
We had a bridal party appointment, then 90 min after that a bridal dress appt... we had only 1 bridesmaid and 1 flower girl, and we were done quickly... so we waited around 45 minutes for the bridal appt, and about 10-15 after it was supposed to start, we asked what was going on, and they asked us to reschedule and come back because they didn't have anyone to help us!!! POOR CUSTOMER SERVICE!!! I'll probably return both bridesmaid dress and flower girl dress I had already purchased!!
Business response:
Hello Becky, we sincerely apologize that you and your parties time with our Kennesaw team was disappointing. We understand your frustrations and deeply apologize for the confusion and miscommunication regarding the bridal appointment requested. We would love to have you and your party back for a better visit. Please email us at DBCares@dbi.com (Attn:BrittianyB) to return. Best, BrittianyB.
Sam was the best. We had a really amazing experience, and Brittany said yes to a beautiful dress.
Business response:
Thank you so much for your kind words, Christine Poole. We really appreciate you taking the time out to share your experience with us. Cheers, David's Bridal
I'll start by saying the girl who helped me pick out my dress was amazing. I love my dress. That being said, everything after has been a total nightmare. The wedding dress I was supposed to pick up in store was shipped to one of my bridesmaids, even AFTER speaking to someone when it came in. They then later shipped the dress that was supposed to be shipped, days later, after I just planned to pick it up. I spoke to someone at the store today at 3 pm to confirm the final bridesmaids dress was still there, and told them I wou... read more
Business response:
Hello Kayla, we sincerely apologize for any and all confusion regarding your time with our Kennesaw team. So that we can learn more and better assist you, please email us at DBCares@dbi.com (Attn:BrittianyB) with the above information. Thank you, BrittianyB.
Definitely left a bad taste in my mouth... we came in to look at dresses to wear to a wedding and my two year old daughter had a meltdown, so my mom took her outside... the girls at the front proceeded to stand there and talk about the way my daughter was acting and watching her outside and telling eachother what she was doing not knowing her mom is standing right there... rude and disrespectful. you never know who you're talking about or in this case who's CHILD you're talking about. won't be back.
Business response:
Hello Brittany, we deeply apologize that you and your daughters recent experience with our team was disappointing. We strive to provide the best possible customer service and we are very sorry to hear that was not what you were given. We understand this is an exciting and special time for brides and families and do not take this feedback lightly. Thank you for taking the time to provide your feedback, we appreciate you taking the time so we may grow, train, and become a better place for future brides and customers. Best Wish... read more
This place is awful. The people are rude. refused to allow my daughter to try on dresses that she liked but rudely insisted that she try only the dresses that the lady recommended. refused to allow my 12 years old to try on any junior dress but only adult sizes. guess to make the extra commission since the same dresses in a juniors size was 50.00 cheaper. so now I have to pay an additional 50 - 100.00 on having an adult dress altered to fit a 12 year old. Find somewhere else to shop for dresses.
Business response:
Hello Tim, we are sorry to hear that your time with us was disappointing. We want our consultants to be providing insightful product knowledge and great service to our guests from beginning to end. We will work with our team to improve moving forward. Best Wishes, BrittianyD.
Sentí como k hay rrasismo en las empleadas
Business response:
Hola Mitzy Lamentamos saber que te sientes as�. Nos gustar�a saber m�s sobre su visita y lo invitamos a enviarnos un correo electr�nico a Dbcares@dbi.com (Attn.Kennesaw) Con m�s informaci�n. Gracias, Ellice J.
Frequently asked questions about David's Bridal Kennesaw GA
How is David's Bridal Kennesaw GA rated?
David's Bridal Kennesaw GA has a 4.8 star rating with 8,197 reviews.
When is David's Bridal Kennesaw GA open?
David's Bridal Kennesaw GA is closed now. It will open at 10:30 a.m.