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David's Bridal Kennesaw GA
- Retail
- Kennesaw, GA
About this business
Location details
Main Street at Town Center, 440 Ernest Barrett Pkwy. Ste #36, Kennesaw, GA, 30144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
I'd rather have a root canal without anesthesia than go through that again.
Business response:
Hello Nicole. We would like to apologize on behalf of David?s Bridal for the service you received in our store. We know that our team has already reached out to you in regards to this situation, but if there is anything else we can do to help make amends, please contact us at dbcares@dbi.com (attn:Ellice). Thank you, Ellice J.
Our stylist was not helpful at all. She wanted me to do all the work for her . When I ask her if she had other dresses that my daughter can try on similar to what she already trying on .... she look at me ... hmmm I don't think so! Really? So we left!
Business response:
Hello Michelle. We are so sorry to hear that you and your daughter did not receive top notch service on your recent visit. Our goal as a company to is to give every guest a great experience. We appreciate you taking the time to share your feedback. We will be sure to address this with our team to ensure this does not happen again. Thank you, Ellice J.
I went here yesterday to find my wedding dress . The experience was ok, but the shop was a bit chaotic. The line to checkout took forever because it was an bit unorganized. I also saw other customers being offered special things like a shutterfly gift card. There was one rung up on my receipt but it was never offered to me. I also wasn't told whether I would get a garment bag with my dress or anything . My cashier seemed as if she was ready to break and was kind of rushing through my closing out where the lady before me was ... read more
Business response:
Hello Jamie. We would like to apologize on behalf of David?s Bridal for your recent experience in our store. Despite being in our busier season, we always try to ensure that every guest still gets the attention and time that they deserve. We are sorry that on your visit we did not live up to that standard and will be sure to pass along your feedback so that our team can grow from it. Thank you, Ellice J.
Line to get in store, 2 brides to consultant, crazy busy. Terrible experience. Can't and won't go back. Sorry, would rather pay more for a better experience.
I had the rudest consultant when I took my bridesmaids for their appointment yesterday.. At one point she looked at her watch and said "you guys have 20 mins left in your appointment, just so ya know(In a very rude way)". I thought that was not a way to treat a paying customer. She also seemed to be rushing us, if we didn't like a dress she would rush them into another one. She said something to one of my bridesmaids and I guess my bridesmaid didn't hear her, and continued to walk into the dressing room, and the consultant g... read more
Business response:
Hello Kristi. I would like to apologize on behalf of David’s Bridal for the service you received in our store. Your experience does not reflect what we as a company strive to achieve for our guests. I know that our team has already reached out to you in regards to this situation, but if there is anything else we can do to help make amends, please contact us at dbcares@dbi.com (attn:Ellice). Thank you, Ellice J.
The stress this store caused me for my wedding was unbelievable. First, I went here for my dress for a certain consultant I had worked with before. She was great but another woman overstepped into our appointment and very aggressively and rudely convinced me that I needed a size 2. I was hardly a size 0.. I then had to pay over $500 in alterations because they knew I had no other choice. They messed up my alterations appointments. I didn't get my dress until the weekend before my wedding. They assured me they could put my sa... read more
They were very helpful, helped us find the sizes we needed and helped us find the dresses we wanted.
Staff were very helpful during my two visits. Witnessed the lady at the front desk being rude to another customer, but it did not ruin my experience. L. Michele and Ciara were the best!
Frequently asked questions about David's Bridal Kennesaw GA
How is David's Bridal Kennesaw GA rated?
David's Bridal Kennesaw GA has a 4.8 star rating with 8,197 reviews.
When is David's Bridal Kennesaw GA open?
David's Bridal Kennesaw GA is closed now. It will open at 10:30 a.m.