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David's Bridal Kennesaw GA
- Retail
- Kennesaw, GA
About this business
Location details
Main Street at Town Center, 440 Ernest Barrett Pkwy. Ste #36, Kennesaw, GA, 30144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
My bridesmaids dress was shipped to her all rolled up in a bag. Box would have been better. The service we received the day we bought the dress was less than stellar.
Business response:
Hello Stefanie. We would like to apologize that your experience with us was not better. We appreciate your feedback on these matters as we are always looking for ways to better our services. We will be sure to share this with the appropriate parties. Thank you, Ellice J.
RecommendedTiffany and Lauren were amazing! I loved the whole experience!!!!!
Business response:
Hi Ashley! Thank you for taking the time to leave such kind words! We are so happy to hear that Tiffany and Lauren were able to take such great care of you. We will definitely share your compliments! Best wishes, Ellice J.
Lily was very helpful in my search for bridesmaids dresses. With only two months until the wedding, I was worried we wouldn’t be able to find anything. She went out of her way to make it easy for us.
Business response:
Hi Allison! It makes us happy to see that our team helped you find just the right dress for the occasion. We will share your kind words with Lily! Best wishes, Ellice J.
Kelsey was wonderful in helping to find the perfect bridesmaids dress!
Business response:
Hi Jaymi! We are happy to hear that Kelsey was able to make your visit a great one! Thank you for taking the time to share your experience with us! Best wishes, Ellice J.
We felt rushed and really not attended to for our bridesmaid appointment. Our salesperson Lida was juggling so many people that she was frantic and didn't seem to remember anything we asked. We didn't trust her advice because she seemed all over the place, and felt she was just trying to make a sale. At the end of the appointment she asked us to do a survey to rate her on Facebook and hopefully give her 5 stars because she needed Starbucks. We couldn't believe how out of tune she was with how unhappy we were.
Business response:
Hello France. We are disappointed that your time with us was not more personal. We want all of our guests to receive the attention and quality service that they deserve. We apologize and will be discussing your experience with management. Thank you, Ellice J.
So I would have given a full 5 stars but I honestly am really upset that I didn’t get the whole ‘ring the bell’ experience. Maybe I’m just being too sensitive but I’m really upset that when I found the dress for my big day there was no excitement. Other than that I did have a rather good visit and am glad I found my dress.
Business response:
Hello Bianca. While we are happy to see that you found your dress with us, we are upset to hear that we did not ring the bell and celebrate with you. We want to give every bride the once in a lifetime experience that you deserve and we apologize for not doing so for you. We will be reaching out to this team in regards to your feedback. Thank you, Ellice J.
Business response:
Hi Lexie, thank you for your star rating. We are disappointed to see that our team did not provide you with a 5 star experience, and we would like to know where we can improve. Please send us an email to dbcares@dbi.com (Attn:Ellice/Kennesaw). Thank you, Ellice J.
I tried on many dresses at David's prior to my wedding and while I didn't purchase my dress there, I returned to purchase my bridesmaid's dresses there because of the incredible service I received during each visit. I recently accompanied one of my best friends to her first bridal appointment and she chose David's because of the good experiences myself and many friends have had. Unfortunately, her visit did not got well. We arrived as soon as the store opened and were greeted immediately. Once she told the specialist her dr... read more
Business response:
Hello Krystal. We are deeply sorry that your recent visit with us was not more enjoyable. Our stylists are trained to provide our brides with every option that may fit their vision. Hearing that our team did not do so is very upsetting and we apologize. We hope that you will allow us the chance to rebuild your trust in our brand. We will be sure to speak to management in regards to your feedback. Thank you, Ellice J.
I had an appointment with Tiffanie, who was very helpful, and patient �. I didn’t find a winner but I now have a better idea of what I’m looking for.
Business response:
Hello Jennifer! We are delighted that Tiffanie was such a wonderful help to you. Thank you for letting us be a part of your bridal journey! Best wishes, Ellice J.
Frequently asked questions about David's Bridal Kennesaw GA
How is David's Bridal Kennesaw GA rated?
David's Bridal Kennesaw GA has a 4.8 star rating with 8,197 reviews.
When is David's Bridal Kennesaw GA open?
David's Bridal Kennesaw GA is closed now. It will open at 10:30 a.m.