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David's Bridal Lafayette LA
- Bridal
- Lafayette, LA
About this business
Location details
3600 Ambassador Caffery Parkway, Lafayette, LA, 70503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Everyone there is very friendly and helps you with a smile. I'm just very upset because when I purchased my dress I was told the alteration(just to hem) would have been $30.00. Well today my little girl and I went to get our dresses altered it was $60.00 each. I was very upset because I spent a lot on two dresses already and to spend another $120.00 just to get them hemmed is pretty ridiculous.
Business response:
Hello Sherry, We are terribly sorry to fall short in providing you with a full five star expereince with our Lafayette location. We would be honored to speak with you further regarding your alterations. Please feel free to contact us at dbcares@dbi.com, (Subject- Attn: Christine G.- Store 176) so we can assist you further. Warmest Regards, Jill K.
My niece had an appointment yesterday that she had made six months ago at the bridal show in Lafayette, Louisiana. When she got there there was no appointment for her. But, thankfully they were able to fit her in and we only had a 30 minute wait. The lady that helped her was helping others and wasn't fully attentive to the bride to be. At times we didn't know where she was. But ultimately she said yes to the dress!
The person who assisted us. Meagan, was not very good. Not engaged in helping my daughter. My niece had to help her. The young lady who checked us out was wonderful
Business response:
Hello Diane, thank you for sharing your feedback. We would like to apologize that you are not 100% pleased with our store. We will be sure to share your feedback with our team to make sure this does not occur again. We would like to thank you for taking the time to provide us with your feedback. Your comments will help to grow as a company. Thank you, Steven E.
slowest customer service. For the number of ppl in the store there were not at all enough workers and only 2 ppl working the register with one of them on the phone forever.
Business response:
Hello Kelli, we are sorry to hear that your experience with us fell short of your expectations and that our staff did not seem attentive. We would love for you to come back and visit us, perhaps at a different location, so that we can provide you with the time and attention that you deserve! Should you decide to schedule an appointment, or if you would like to provide us with any additional details about your experience, please send us an e-mail at: dbcares@dbi.com (Subject: Attn: Christine G. – (Insert City/Store Location))... read more
the staff was rushed and rude.. not all were but several. we had an appt. for 12:30 but was not seen until 2:20 and left around 5... I almost don't want to go back.. it took all I had not to cry... I hoped for a better experience and was sorely disappointed... advice to you all find a store that has more time for a bride like myself who needs time and help!
Business response:
Hello Tammy, we are sorry to hear that your experience with us fell short of your expectations and that our staff did not seem attentive. We would love for you to come back and visit us, perhaps at a different location, so that we can provide you with the time and attention that you deserve! Should you decide to schedule an appointment, or if you would like to provide us with any additional details about your experience, please send us an e-mail at: dbcares@dbi.com (Subject: Attn: Christine G. – City/Store Location). Thank y... read more
Business response:
Hello Daisy, thank you so much for sharing your star rating, we are so sorry that we could not provide you with a full 5 star experience. We would love to hear more about which areas need some improvement so that we can provide you with a better experience in the future! If you would like to tell us more, please e-mail us at: dbcares@dbi.com with ATTN Christine G . Thank you, Cierra S
Business response:
Hello Trisha, thank you so much for sharing your star rating, we are so sorry that we could not provide you with a full 5 star experience. We would love to hear more about which areas need some improvement so that we can provide you with a better experience in the future! If you would like to tell us more, please e-mail us at: dbcares@dbi.com with ATTN Christine G.. Thank you, Cierra S.
Sad to say I brought my dress from there 6 years ago and suggested my sister do the same. The consultant was rude, left and had us waiting 30 mins before we found out she was gone for the day. Another consultant came to help. Better yet to watch because she did nothing. Didn't help my sister in or out her dress. Worst service I've ever experienced.
Frequently asked questions about David's Bridal Lafayette LA
How is David's Bridal Lafayette LA rated?
David's Bridal Lafayette LA has a 4.8 star rating with 2,894 reviews.
When is David's Bridal Lafayette LA open?
David's Bridal Lafayette LA is closed now. It will open at 10:30 a.m.