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David's Bridal London ON
- Bridal
- London, ON
About this business
Location details
1025 Wellington Road, Unit 1, London, ON, N6E 1W4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
Business response:
Hello Elina, We are so sorry to fall short in providing you with a full five star experience during your visit with our London location. If you would like to contact us at dbcares@dbi.com, (Subject- Attn: Jill K.- Store 406) if we can assist your further. Thank you, Jill K.
I chose to go to David's Bridal because my biggest fear in going to a boutique was that they would have nothing that would fit me. My sister-in-law was about my size (tall and curvy) and got her dress at David's so I thought it would be a good place to start, because I was already anxious about shopping for a dress, because 1) I hate shopping 2) shopping for a dress is the worse period 3) shopping for a wedding dress was a whole other level of anxiety. While shopping for my dress we worked with Sarah R. She was patient and ... read more
Business response:
Hello Sarah, we are deeply sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would like the opportunity to explore this matter further for you. If you are interested and would like to share any additional details with us, please contact us at dbcares@dbi.com (Subject: Attn: Jill K. ? (Insert City/Store Location)). Thank you, Christine G.
I had an amazing experience at David's in London. As a very tall, plus size bride, I was worried about what options would be available to make my vision a reality. No worries here, I tried on many dresses and found the one. I ran into some issues when it came to the alterations, mostly because I didn't want to wear a bustier when I really needed one. My only wish is that the alterations team had pushed a little harder to get me to try it with a bustier when I wasn't happy with the initial results, but they were being respect... read more
Business response:
Hello Amie, Congratulations on falling in love with your dream dress, that's so exciting! We are pleased to know that our team was able to make your visions come to life. If we can assist you further, please feel free to contact us at dbcares@dbi.com, (Subject- Attn: Jill K.- 406). We will ensure our alterations team is aware of your suggestions for improvements regarding a bustier. Thank you so much for sharing your rewarding feedback with us! Best wishes, Jill K.
Never do business with these people. They Ordered the wrong size dress wont do a return. Spent alot of money I will never spend another dime here again.
Business response:
Hello Patrick, We are terribly sorry to fall short in providing you with a full five star experience with our London location. We would love the chance to improve this special time for you, and ensure your dress fits perfectly. Please email us at dbcares@dbi.com, (Subject- Attn: Jill K.- 406) so we can assist you further regarding this matter. Humbly Yours, Jill K.
Love the dress I bought. But very disappointed in the fees charged for alterations that I was lead to believe at time of purchase was included. Which me over $200 I'm not impressed. To make matters worse my wedding is in 8 weeks my dress won't be ready for 6-8 weeks. I went with the booking time they suggested.
Business response:
Hello Susan, We are terribly sorry for the confusion and would love to ensure your dress is perfect for your special day. Please let us know if we can assist you further, by emailing us at dbcares@dbi.com. (Please add Subject- Attn :Jill K - 406). Humbly Yours, Jill K.
OMG!! I had a melt down this morning after realizing my bridesmaids from 4 different corners of the world had mismatching dresses. The chosen color only cuts-to-order...Which translates to 'i'm outta time and sh** outta luck'. Restless like a fish out of water, I dragged my sister-of-honor Jennifer to David's bridal with nothing but despair and a dress in the wrong shade of grey! Allison and Rachel sprinkled some fairy dust and the right dresses are enroute!! #FirstWeddingMeltdownDissolved #DifferentShadesOfGrey #WhiteByVera... read more
Business response:
Hi Hellen. We couldn't be happier to hear how Allison and Rachel was able to find the perfect solutions to your issue. Thank you so much for taking the time to share your exceptional memorable experience with us. Best wishes, Steven E
Apparently, the general public is supposed to know the difference between a "bridesmaid's" dress and a "special occasion" dress when they are all mixed in together in the bridesmaid dress section. Ended up walking out empty handed because the dress was DOUBLE what they advertised on their sign.
Business response:
Hello Vivian, We are truly sorry for falling short in providing you with a full five star experience. It would be an honor to assist you further and improve your most recent visit with our London location. If you would like to email us additional information regarding the styles you loved, at dbcares@dbi.com (Attn: Jill K - Location), it would be our pleasure to help assist you further. Warmest Regards, Jill K
Dear David's Bridal I was in your London Branch on Friday to pick up my wedding dress. I was super excited. I love my dress and beyond exited for my special day in October. I walked into the store and greeted by a young girl was short with me. She brought my dress from the back and pretty much handed it to me and said "have a nice night". I feel that I should have been offered a change room to try it on too see if it fit/length was okay since I'm almost 6ft tall. Then I was brought back to the change room reluctantly and ... read more
Business response:
Hello Miranda, We are so sorry for falling short in providing you with a full five star experience. We would love to assist you further, if you would like to provide us with additional contact information. (dbcares@dbi.com, Attn: Jill K - London) Warmest Regards, Jill K
So so so disappointed today. After paying $150 in alterations for my bridesmaid dress, I get there today and find out the bra cups I asked for weren't put in and not paid for. I assumed with the ridiculous fee of $150, bra cups were definitely included. So $175 later (almost the amount I paid for this dress), you think it would be flawless... nope! Not fitting right and after I stated I was unhappy still with the fit, the seamstress simply shoved off my concern... it's supposed to fit like that, you don't want it tighter, th... read more
Frequently asked questions about David's Bridal London ON
How is David's Bridal London ON rated?
David's Bridal London ON has a 4.6 star rating with 3,430 reviews.
When is David's Bridal London ON open?
David's Bridal London ON is closed now. It will open at 10:30 a.m.