David's Bridal Novi MI

Lisa Riegel 

on Facebook

4 years ago

This place is cheap and not helpful. The Walmart of bridal salons. 

Kim Devers 

on Facebook

5 years ago

Be warned... go somewhere else. I had 2 appointments scheduled for today (bridal party and bridal). They were confirm on Friday and when we arrived, they had them set up for the wrong service. The store manager was of no help and would not fix their error - simply blamed their incompetence on Covid restrictions. With their lack of customer service, I would not trust them to get my dress/bridal party purchases correct. I will very happily spend my thousands of dollar on wedding attire, somewhere that hires people who are pr... read more

Anna Lightner 

on Facebook

5 years ago

I wouldn't reccomend this store even if it was the last bridal store on earth!!! I purchased my wedding dress in February and my final fitting was scheduled for May 22, 2020. I was EMAILED a week before my appointment and they cancelled my appointment due to COVID. My bridesmaids never received any updates about their dresses and they were shipped a week after my wedding 6/20/20. The manager Jenna has no compassion and is very rude. How the heck do you try to offer me a 1800 dollar store credit for a gown that had no altera... read more

Angel Nikkia Schofield 

on Facebook

5 years ago

Don’t buy from this location. They don’t do returns when they cancelled alterations due to COVID. And your wedding is over! Shame on you trying to give people store credits like people shop at David’s for every day life needs! The Wedding would be the only reason! Then they shipped the bridesmaids dresses three days after the wedding! You should be ashamed of the way you treat people, and the Manager Jenna is very rude and shows no compassion at all! And yes corporate will be getting a call , and per Jenna go ahead and call ... read more

Julie Denise Dunk Liberti 

on Facebook

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5 years ago

Thank you Jenna for your help today. You made me feel like a bride all over again for our upcoming vow renewal. You took what I told you and we found the perfect dress. 😊 

Nicole Fish 

on Facebook

5 years ago

I scheduled two appointments yesterday. One for the bride & one for bridesmaids. They took care of the bride & then told the bridesmaid unfortunately they ran over so they couldn't accommodate the bridesmaids. How is that even possible when we had an appointment & drove 30 minutes to be there? So unprofessional! I get you got the sale of the bride & obviously that's all that matters!!! 

Sydney Carr 

on Facebook

5 years ago

Alright, so I had my first bridal appointment here. First off, they double booked me so the consultant was bouncing between me and another bride. The consultant was not at all knowledgeable about anything bridal, and I didn’t know much either, as I went in with an open mind & it’s my first time getting married. Secondly, the consultant was EXTREMELY pushy. I tried on 5 dresses and she asked me, after trying on every dress, “are you saying yes to this dress?” At one point, I had to explain to her that I’m not saying “yes” to ... read more

Lacey Ankawi 

on Facebook

6 years ago

What a horrible experience! Where to start? This was my first time trying on dresses for my wedding. The vision I had in mind would be laughter, fun and pure joy. I received the complete opposite experience! I work during the week until 6pm so I was pleased to see a 7:30 pm appt. available. I booked it immediately two days before the actual appointment. The day before the appointment, I received a wonderful reminder call from a man. I started getting excited. On 6/13/2019 at 7:40pm (I called to say I was running behind) I ... read more

Charleigh Barstow 

on Facebook

6 years ago

Jeremiah was VERY rude to me when I went to book my second bridal appointment. Not happy and I probably won’t be back.