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David's Bridal Oklahoma City OK
- Bridal
- Oklahoma City, OK
About this business
Location details
Memorial Square, 13740 North Pennsylvania Avenue, Oklahoma City, OK, 73134, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
My niece went in to look for a wedding dress today. Her consultant was Jessie. She was rude and negative the entire appointment. She did not listen to what my niece wanted but instead told her why she couldn't have certain things. If anyone in our group had a question or didn't like the dress, she was hateful and defensive toward us. She pulled dresses no one asked her to (not anything she was interested in) and then questioned why my niece was trying them on if she didn't like them. Well, she was trying them on because YOU ... read more
Business response:
Hello Autumn. We are deeply sorry for deeply sorry for negative experience your niece had during your visit. At David's Bridal we strive to create a wonderful experience for all of our guests and we did not live up to that standard for you. We are truly sorry we offended her during your recent visit and will be sure to address your concerns with our management team. It is not our intention to upset her and we will assure you that our team will be using your feedback in training and coaching to ensure better customer service ... read more
Not very kind. Our appointment started late, the woman helping us, Jessie, was rushing us and did not listen to the brides likes and dislikes. She acted as though we were a waste of time and was not kind to the brides group. Everything that the bride or family mentioned that they didn’t like or had a question about she was very defensive about the dress and seemed to be pressuring the bride to buy. Not somewhere I would recommend.
Business response:
Hello Zoe. We are deeply sorry that you felt pressured during your recent visit to our store. We want every guest to fully enjoy their time with us, and apologize that you were not able to do so. Thank you for sharing your feedback. We will be sure to address this with our management team so that we can grow from this experience. Thank you, April B.
We got my daughters prom dress from here. We were excited it fit within our budget. They set us up with alterations appointment and we were on our way. Show up for alterations and the lady begins working on it. She said this will be $30-35 and this will be $25. She get to the bottom and that’s going to be $105!!! What?!? I said I thought all this was included she said no, sorry no one told you do we need to stop and let you think about it 😡 . Really, no but all this information would have been nice to know when we bought it... read more
Business response:
Hello Brooke, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
I went here for both a bridal appointment and a bridesmaid appointment and for both it was extremely crowded, busy, and unwelcoming. Even though I made an appointment ahead of time, for both appointments my party was skipped and forgotten about. We had to seek out help for both and still spent the majority of the time waiting on them. Plus we were rushed and they didn’t listen to what we wanted at either appointment. Very frustrating because we would have walked out with 4 bridesmaid dresses today if they would have taken th... read more
Business response:
Hello Kylie, We are very sorry to hear that your experience with David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
We went to look for a dress for my bridesmaid and they didn’t have her size when we found a dress she liked they said they couldn’t order it.
Business response:
Hello Lauren, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
Although my wedding dress was beautiful and the alterations department was great, I am very concerned about the fact that David's Bridal sold my personal information, including my email address, phone number and address to third parties. I got my dress more than a year ago and I still receiving emails from MLM consultants such as Mary Kay and also different magazines in the mail that I didn't subscribe to. that is disrespectful to the customer to sell their private information.
Business response:
Hello Lina, we are so sorry to hear that we have disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting this issue. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
RecommendedI have had a few good experiences here and also two very bad experiences. The only reason I am recommending them is because of the good service I got from Keely. Keely helped me with alterations on my dress and gave exceptional customer service. She was very polite and talked with me through the whole appointment about my wedding plans. She goes above and beyond to make sure her customers are happy. I would reccomend her to anyone who goes in the OKC David's Bridal. You will not be disappointed with her. Now for the awful em... read more
I originally had a great experience trying on and finding the dress for my special day. That quickly went downhill. I ordered my dress in July, 8 months before our wedding. Thank goodness I did because everything after was a mess. I didn’t get to take my dress home until the NIGHT BEFORE MY WEDDING. I got an email around October when my dress arrived, they ordered EVERYTHING in Ivory. The manager assured that some still look white it just is a different white... It was yellow tinged. They shipped it back off and changed the ... read more
Business response:
Hello Stasia, we are very sorry to hear that your experience with David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
Changing my review from 5 stars to 1 star. I ordered a dress a few months ago and the stylist swore up and down that I needed it in a size that was two sizes too small. I tried to return it, but they wouldn't take it back because I left the store with it. When I tried to go back to try on dresses without an appointment (even though the girl I spoke to on the phone said there were openings), they acted like I was the antichrist. I've never felt more humiliated in my life. I was willing to give them a second chance to fix the ... read more
Business response:
Hello Camryn, we are very sorry to hear that your experience with David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
Frequently asked questions about David's Bridal Oklahoma City OK
How is David's Bridal Oklahoma City OK rated?
David's Bridal Oklahoma City OK has a 4.7 star rating with 9,706 reviews.
When is David's Bridal Oklahoma City OK open?
David's Bridal Oklahoma City OK is closed now. It will open tomorrow at 10:30 a.m.