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David's Bridal Oklahoma City OK
- Bridal
- Oklahoma City, OK
About this business
Location details
Memorial Square, 13740 North Pennsylvania Avenue, Oklahoma City, OK, 73134, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
I LOVE DB! ♡ Consultant Jessica Brown helped me find my DREAM wedding gown and made my appointment 100% stress free. I cannot thank her and OKC David's Bridal enough for helping me find the perfect wedding attire for not only myself but for my bridesmaids, mother's and flower girl! ♡♡♡ I would give this place and Jessica 100 stars if I could. Thank you so much!
One month out from my event, and I still don’t have my gown that the store ruined. Both the store manager and alteration manager at Store #52 did not effectively communicate, and it is showing. Corporate could care less. I have called corporate and left a message and never received a phone call back. This experience had been horrible.
Business response:
Hello Ruth, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
I wasn't impressed. Went with my Granddaughter to pick up her dress that she previously selected and purchased. Greeted and asked what she needed. She told the lady she was there to try on her dress she purchased. She needed to try it on since she ordered a different size, and wanted to make sure if she needed alterations she could make arrangements for them. They just brought the dress out hung it up and walked off. Finally another lady asked if we needed anything else. So my granddaughter told this one what she n... read more
Business response:
Hello Nancy, we are so sorry to see that our team did not provide your granddaughter with 5 star service. We appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
I was very displeased with the overall experience. My consultant was double booked apparently, and if it weren't for my own sister helping me in the fitting room, I would have been standing in the tiny fitting room for ever. I was never asked if I had a budget to stick to, wasn't told prices or that the future fitting and alterations were extra tell after i made the purchase. It was not what I had expected for my first time wedding dress looking experience, just very disappointing.
Business response:
Hello Crystal, we can?t apologize enough for your recent experience. Shopping for a bridal gown is such a special moment and we?re disappointed that your visit fell short of your expectations. Please know that we value the feedback that we receive from our customers, as it allows us to improve the service that we offer. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
So iv been in a few times in the last few weeks. The one time I came in with my maid of honor to try on wedding dresses and bridesmaids dresses the girl Kurstin was extremely helpful and really listened to what I was wanting. I give her a 5 Star. But last Saturday I came in with all 4 of my girls to find dresses for all of them and the experience was horrible. We only had one room in a cramped cornor. The girl ( don’t even remember her name) barely checked on us. A few days before this, I came in with my mother to try on wed... read more
Business response:
Hello Kearcy, we are very sorry to hear that your trips to David?s Bridal were less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
I am absolutely appalled with my experience at the OKC David's Bridal. When my friend and I first booked an appointment with this store to get our bridesmaid dresses, we didn't have very good service. The consultant did not help pick out dresses at all and essentially only provided us with a fitting room. In my opinion, it was a waste of a scheduled appointment. So we left empty handed and went to the Tulsa store where we had an amazing consultant and both found our dresses. Fast forward to this past week. I received my dre... read more
Business response:
Hi Megan, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
I went to David's bridal last night and was horribly disappointed with my first dress shopping experience. My consultant put me in a dress 3 sizes much too big (the only comment my bridesmaids and family said was that the dress looked like it was wearing me) and didn't try and find a smaller size even though I loved the dress. She seemed dismissive and irritated and didn't try to add anything onto the dress (accessories, a belt-like damn, my budget is 3 grand, I'm here to spend money). I guarantee it was either because i was... read more
Business response:
Hello Emma, we can?t apologize enough for your recent experience. Shopping for a bridal gown is such a special moment and we?re disappointed that your visit fell short of your expectations. Please know that we value the feedback that we receive from our customers, as it allows us to improve the service that we offer. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
Now I've been in customer service for over 15 years and I know what its like to be on the other end. Because of this I don't try to make a big deal about things and I try to keep to myself (even when my face gives it away). Today is another story...I had issues with my previous dress due to the fact I bought a cheap dress thinking I was smart and saving money. I went to David's Bridal in OKC to look at dresses. I found the one! I was told to order a new one instead of the one off the rack BC it wasn't in the best of shape. T... read more
Business response:
Hello Jaime, we sincerely apologize for the inconvenience during your time with our Oklahoma City team. We strive to provide our team with the best possible customer service and we are so sorry to hear that was not what you received while with us. So that we can look into this further and better assist you, please email us at DBCares@dbi.com (Attn:Jessica H.) Thank you
Frequently asked questions about David's Bridal Oklahoma City OK
How is David's Bridal Oklahoma City OK rated?
David's Bridal Oklahoma City OK has a 4.7 star rating with 9,706 reviews.
When is David's Bridal Oklahoma City OK open?
David's Bridal Oklahoma City OK is closed now. It will open tomorrow at 10:30 a.m.