This profile has been claimed by the business owner or representative.
David's Bridal Orland Park IL
- Bridal
- Orland Park, IL
About this business
Location details
Park Pointe Plaza, 14916 LaGrange Road, Orland Park, IL, 60462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
This is the 3rd time going to a Davids store. This is my 2nd time at this store. They are notorious for ignoring certain people. I went in because my fiancé and I won a wedding from the Willis tower and we would be on the news. I did not have an appointment and explained to them that I needed a gown in 10 days. Furthermore I explained that I was shopping on a budget. My consultant brought 3 dresses, 2 which were prom dresses. They were all ugly, in my opinion. I told her the undergarments she brought did not fit and she didn... read more
Business response:
Hello Lovely, thank you for taking the time to provide us with your feedback. Your response will be used in training and coaching to ensure we do not fall short of exceptional service in the future. We are very sorry to hear you were unsatisfied with your experience. If you would like to discuss anything further please email dbcares@dbi.com (Subject: Attn Ciara D City/Store Location). Best wishes. Ciara D.
They were overbooked, i had no one helping me until i had pretty much found my dress thanks to my mother-in-law. And even when someone came towards the very end of my appointment they kept disappearing. What was really the point of an appointment? And when i first got there they had to reprint my info for me to fill out.
Business response:
Hello Sara, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to have you back to deliver a better experience. If you are interested please contact us at dbcares@dbi.com (Subject Attn. CiaraD) Thank you.
I'm soooooooooo not Happy with My dresses:( And this was my l st and last time there was I jus don't like how that talk to you!! And need mores dresses and help!!
Brides! Save yourself some trouble and headaches and don't go here! I went here to get my bridesmaid dresses and its been nothing but trouble. Every time, myself or a bridesmaid has to deal with Davids Bridal, there has been an issue. Some issues have been small, but others are hard to forget. First, my bridesmaids and I made an appointment to come all together to try on dresses for them. I made this appointment over a month in advance because I have 6 girls. A week before we were suppose to go, I get an email to confirm my ... read more
I received a post from a very good friend who just bought her dress at David's only to read she was treated badly. Does staff not realize they are there to make the bride's experience one to remember? If they are having a bad day before work they need to leave it at the door when they start to work. If I had been her I probably would have told the person what she could do with the dress. But that is okay I believe in Karma.
If I could give 0 stars I would. We had 2 appointments today and received 0 help!!! The bride was barely helped. They brought her 3 dresses and never came back. When it came to the bridesmaids not one person helped! Not one!!!
Well as much as we were looking forward to this occasion customer service was not as good as expected... dresses were in wrong places and mismarked.. then they have a sign saying they honor military discount but they only do with a bunch of exclusions.. wouldn't recommend this location personally.
I had an apt today and they took forever to come get me then the girl at the front told me to stop pulling dresses that it was the stylist job to pick dresses for me I told her I knew which dresses I wanted to try on which is why I pulled them. When they finally came to get me it took another 20 minutes before I got the corset to be able to try on and the dress I wanted was a bit big and I was torn between two dresses since one was the last one they had in that size I asked if I change my mind what can i do the consultant sa... read more
Frequently asked questions about David's Bridal Orland Park IL
How is David's Bridal Orland Park IL rated?
David's Bridal Orland Park IL has a 4.8 star rating with 6,347 reviews.
When is David's Bridal Orland Park IL open?
David's Bridal Orland Park IL is open now. It will close at 7:30 p.m.