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David's Bridal Tacoma WA
- Retail
- Tacoma, WA
About this business
Location details
Tacoma Mall, 4502 South Steele St. Ste #413-A, Tacoma, WA, 98409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Finn was a wonderful stylist! I felt she really listened to our bride's requests and helped pick dresses that fit her look! She was attentive to details like pockets! She made sure guests were comfortable as well. Finn made us laugh too!
Business response:
We couldn't be more excited to hear that your time with us was so wonderful! We strive to provide our customers with exceptional service and we are thrilled to have done just that! Thank you for choosing us for your journey! Best Wishes, David's Bridal
Last week I came in with my wife and we stood there for 10 minutes before anybody even greeted us. So we walked over to the dresses and a lady walked up to us and asked if we made an appointment. I said no and that we were just coming to look around and get an idea of what my wife wanted to try on. She pointed us to the mother of section but did not walk us over or assist us any further. We felt as though we were not welcomed and ignored.
Business response:
Hello Aron, Thank you for reaching out to us and providing your experience. We truly apologize that you did not have that magical moment with the store visit. We will be sending over your review to the store management team for training purposes. We would love a second chance to show you the service we pride ourselves on. Please contact us at DBCares@dbi.com attn: Jessica M. Best, Jessica M
Grace was friendly and super easy to work with
Business response:
Hi Tara! We are so excited to hear how helpful our team was in creating a magical moment for you while visiting our store! Thank you for taking the time to provide us with your feedback. If there is anything else you need do not hesitate to reach out to our store or us.
Outstanding Customer Service!
Grace was so Graceful. She was an amazing stylist all in all. We chose mother of the bride, bridemaids, maid of honor, and bridal gown. Can't wait to do the flower girl dresses. Yas Queen she did that and found the most beautiful gowns. All of us being plus size she was on top of that too. Nothing but amazing things.
I had my alterations appointment today! What do I have to say about Jen? She is absolutely amazing! She is so nice and funny PLUS she gave me magic boobs!! (Bra inserts) I highly recommend David’s Bridal to all future Brides! The entire staff is top notch! Thank you so much Jen!!
Horrible experience all around... they lost one of our dresses, they did a horrible job and charged for stuff they didn't do on another dress... and the flower girl dress smelled so gross like fish. Worse than the pike street Market... all they did was frebrezze it. I feel completely ripped off.
Business response:
Hello Amanda, We cannot apologize enough that you were not given the experience you deserve. We understand how important this time is and certainly do not want for you to take your dress home and feel anything other than excitement when trying it on and viewing it. Please email us with more details of your experience as well as your purchase information (picture of your dress / alterations receipt) as we would like to investigate all issues further. Please e-mail us at DBCares@dbi.com. Best, Jessica M
So first of all I just walked in and they were able to get me an appointment with huge smiles! Bunny helped me pick my dress, I literally showed her a picture and she came out with exactly I imagined!
We had an amazing experience. Abigail was phenomenal. I can't put into words how easy she made the process. She truly blessed my fiancee and I was in awe the entire time. We came in without an appointment, and she made time for us. The check-in lady was amazing as well. I'm so thankful for them. I will definitely refer all I can. Thank you so much. I wish you much success.
Frequently asked questions about David's Bridal Tacoma WA
How is David's Bridal Tacoma WA rated?
David's Bridal Tacoma WA has a 4.7 star rating with 4,589 reviews.
When is David's Bridal Tacoma WA open?
David's Bridal Tacoma WA is open now. It will close at 7:30 p.m.