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del Lago Resort & Casino
- Casinos
- Waterloo, NY
About this business
This resort and casino offers headlining entertainment and endless gaming action! del Lago Resort and Casino delivers a world-class gaming experience in the quiet community of Waterloo in Upstate New York. Named as one of the Top 5 hotels in the country by USA Today and a AAA four-diamond property.
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Book your stay NOW! You won’t regret it! We stay at Del Lago every eight weeks and love it more every time! Let me tell you about the beds! Oh my goodness beyond comfortable. I have told my husband he needs to find out what type of bed it is because I need one in my every night life! The friendliness of the staff is amazing as well! Super nice and accommodating. Recommend 11/10! Yes it really is that good!
Business response:
Dawn, We are elated to have received such positive feedback regarding your stay at our resort. We prioritize our guests' satisfaction and work diligently to ensure our guest retention for future visits. We hope you return again soon and will share your feedback with our Hotel team.
Really enjoyed being here even stayed an extra night last time i was there.
Business response:
Gaston, We're thrilled to hear about your great experience and are glad to hear how much you enjoyed your visit. We hope you return again soon!
I thought the staff and service was great. Very clean and comfortable rooms. We will definitely go back.
Business response:
Kathryn, We appreciate your feedback and are happy to hear you had a great stay. Our team members work diligently to ensure the best possible guest experience. We hope you return again soon!
Really comfortable bed and pillows. Modern room
Business response:
James, We appreciate your feedback and we are glad to hear you had a great stay. We hope you return again soon.
Business response:
Saad,We appreciate your feedback and we are glad you had a great stay. We hope you return again soon.
Business response:
Patricia, Your feedback is greatly appreciated. We are happy to hear you enjoyed your stay and hope you return again soon.
A great getaway Great place to stay for a weekend getaway. So much to do all in one building. Great dining and entertainment options. Easy location to get to being right off the NYS Thruway. Very clean and up to date rooms. All the amenities you would need.
Business response:
Johntyler, We appreciate you choosing our resort for your weekend getaway and are so happy you found everything to be up to standard. Our team works hard to provide the best possible accommodations and experience for our guests. We hope you choose to return again soon.
I didn’t like the fact that my room wasn’t available until after 6 pm
Business response:
Joyce, We appreciate your feedback and would like to apologize for any inconvenience you may have experienced related to Hotel check-in. We truly appreciate your patience and understanding as we worked through some operational challenges. We hope everything else related to your visit was enjoyable and we look forward to hopeful future visits!
Business response:
Laura, We appreciate your feedback and are happy to hear that you had a great stay. We look forward to future visits.
Frequently asked questions about del Lago Resort & Casino
How is del Lago Resort & Casino rated?
del Lago Resort & Casino has a 4.5 star rating with 12,980 reviews.
When is del Lago Resort & Casino open?
del Lago Resort & Casino is open now. It will close tomorrow at 12:00 a.m.