This profile has been claimed by the business owner or representative.
del Lago Resort & Casino
- Casinos
- Waterloo, NY
About this business
This resort and casino offers headlining entertainment and endless gaming action! del Lago Resort and Casino delivers a world-class gaming experience in the quiet community of Waterloo in Upstate New York. Named as one of the Top 5 hotels in the country by USA Today and a AAA four-diamond property.
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Alexis at check in was awesome! The hotel is smoke free which we love, esp as a cancer survivor.
Business response:
Linda, We appreciate your feedback about your Hotel stay and are elated to hear about your great check-in experience. Positive comments regarding team members is always uplifting and puts a smile on their face. We've shared your comments with the appropriate team member! Based on your great experience, we hope you choose to return again soon.
Good time
Business response:
Michael J., We appreciate your feedback and are glad to hear you had a good time. We hope you return again soon.
Classy. Very nice. Awesome rooms.
Business response:
Richard, We appreciate your glowing review of our resort. Our team works diligently to ensure our guests have the best possible experience during their visit. We hope you plan on returning again in the near future!
Business response:
Christine, We appreciate your feedback and are glad to hear about the great stay you had with us. We hope you return again soon.
Good
Business response:
Henry, We appreciate your feedback and are glad to hear about your great experience while visiting our resort. We hope you plan on returning again soon.
Business response:
Thank you for your Outstanding Review! We look forward to having you stay with us in the future!
Business response:
Walter, We appreciate your feedback and are glad to hear about your satisfactory stay. We hope you return again in the future so we may earn a 10 out of 10 rating.
the front desk employees are wonderful, helpful and accommodating. Love the rooms and hotel
Business response:
Heather, We appreciate your feedback regarding our resort and we're thrilled to hear that our Front Desk staff provided exceptional guest service. We understand the importance of first impressions, and we hope you'll plan on visiting our resort again in the future.
Business response:
Christine, We appreciate your feedback and are glad to hear you had a great stay. Your positive feedback validates our team's effort to cultivate the best possible guest experience. We hope you return again soon!
Frequently asked questions about del Lago Resort & Casino
How is del Lago Resort & Casino rated?
del Lago Resort & Casino has a 4.5 star rating with 13,197 reviews.
When is del Lago Resort & Casino open?
del Lago Resort & Casino is open now. It will close tomorrow at 12:00 a.m.