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del Lago Resort & Casino
- Casinos
- Waterloo, NY
About this business
This resort and casino offers headlining entertainment and endless gaming action! del Lago Resort and Casino delivers a world-class gaming experience in the quiet community of Waterloo in Upstate New York. Named as one of the Top 5 hotels in the country by USA Today and a AAA four-diamond property.
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Always a must stay when I visit NY
Business response:
Carolyn, We appreciate your continued loyalty and patronage and look forward to future visits.
Business response:
Paula, We appreciate your feedback and are glad to hear you enjoyed your visit. We hope you return again soon!
Room Only concern was when got to room there was no towels in bathroom for shower. Told from desk and they dropped towels but no wash cloths. Love there accommodations and casino.
Business response:
Kimberly, Your feedback is greatly appreciated. We regret to hear that there weren't towels stocked in the room for your arrival. We will share your feedback with Housekeeping to ensure our rooms are fully prepared for our guests.
Business response:
Gerry, We appreciate you staying with us and hope you return again soon should your travels bring you to the area.
Business response:
Aneel, We appreciate your feedback and are thrilled to hear about your great stay! We hope you return again soon!
Business response:
Annie, We appreciate your feedback and are thrilled to hear about your great stay! We hope you return again soon!
Room was beautiful, very comfortable, clean inside and out. The shower was great, nice ahower head, came with comfortable robes, very private feeling bathroom, would recommend
Business response:
Dayna, We sincerely appreciate your feedback and are thrilled to hear about the great stay you had with us. Our team strives to provide excellent guest service and an exemplary experience. We appreciate your recommendation to fellow guests to stay at our resort.
Business response:
Courtney, We appreciate your 4 out of 5 rating. While it seems we met the mark in many areas, there may still be areas where we can improve for future stays. We hope you return again soon!
Business response:
Franklyn,We're pleased to hear about your satisfactory experience while visiting our resort. We take guest comfort and satisfaction extremely seriously and hope you will stay with us again in the future so we can provide a 5 out of 5 experience.
Frequently asked questions about del Lago Resort & Casino
How is del Lago Resort & Casino rated?
del Lago Resort & Casino has a 4.5 star rating with 13,199 reviews.
When is del Lago Resort & Casino open?
del Lago Resort & Casino is open now. It will close tomorrow at 12:00 a.m.