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del Lago Resort & Casino

4.5

About this business

This resort and casino offers headlining entertainment and endless gaming action! del Lago Resort and Casino delivers a world-class gaming experience in the quiet community of Waterloo in Upstate New York. Named as one of the Top 5 hotels in the country by USA Today and a AAA four-diamond property. 

Location details

1133 NY-414, Waterloo, NY, 13165, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.512,980 reviews
Select a rating
Robert's profile image
Robert 
a year ago

Business response:

Robert,We appreciate your feedback and are glad you had a great stay. We hope you return again soon. 

anthony's profile image
anthony 
a year ago

Great 

Business response:

Anthony, We truly appreciate your feedback and we are glad to hear you had a great stay. We hope you make future plans to visit us again soon. 

Michael's profile image
Michael 
a year ago

It was a nice stay The hotel room was very clean during our first stay. A little less clean in the bathroom on our second stay. Overall, it was a nice room and the beds were very comfortable. The waitstaff at restaurants were super accommodating. 

Business response:

Michael, We truly appreciate you taking the time to share feedback regarding your stay with us. We are glad to hear you found our accommodations to be comfortable and that you had a positive dining experience within our food and beverage outlets. We hope you plan to return again soon. 

Jesse's profile image
a year ago

Business response:

Jesse,We truly appreciate your feedback and are thankful to hear you had a great stay. We hope you return again in the near future! 

Jill's profile image
a year ago

Nice room, clean, no complaints. 

Business response:

Jill, We appreciate your 4 out of 5 score. While it looks like you had a nice stay, our team does strive for 5 out of 5 scores and we hope you will visit our resort again so we may provide an even better experience. 

Ofrona's profile image
Ofrona 
a year ago

Business response:

Ofrona, We appreciate your positive feedback! Ensuring we continue to uphold high levels of guest satisfaction is our top priority. We hope you return to our resort again soon! 

Monica's profile image
Monica 
a year ago

The only thing that would be niece is a cafe or resturant open 24 hrs for those who stay right onsite and go to the casino late night/ early morning 

Business response:

Monica, We appreciate your feedback and are glad to hear you had a great stay. We will share your feedback with our Food and Beverage team regarding the restaurant hours of operations. 

Wanda's profile image
a year ago

Business response:

Wanda, We appreciate your feedback and are glad to hear about your great stay! We hope you return again soon! 

Jose's profile image
a year ago

Overall everything was perfect ,from the begginning till the end of my time there 

Business response:

Jose, We're thrilled to hear you had a great stay and we look forward to future visits! 

Frequently asked questions about del Lago Resort & Casino

How is del Lago Resort & Casino rated?

del Lago Resort & Casino has a 4.5 star rating with 12,980 reviews. 

When is del Lago Resort & Casino open?

del Lago Resort & Casino is open now. It will close tomorrow at 12:00 a.m.