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Delray Acura
- Car Dealers
- Delray Beach, FL
About this business
Location details
2500 S Federal Highway, Delray Beach, FL, 33483, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I would have been much happier if the car that I had selected was detailed before I arrived. The waiting time was unacceptable and I could have been finished much more quickly.
We purchased a used MDX and asked them to perform a vehicle inspection - we specifically asked about the brakes and were informed that the brakes were in great condition. We did all other recommended service at the time of purchase, ie, timing belt and water pump at our expense. It was obvious there was a problem with the brakes and we took it back 2 days later and left it for them to check out- again we were told that they were great, that the problem we were describing was due to the type of pads installed. 2000 miles late... read more
Business response:
I would like to take a moment and Thank You for your feedback. How else are we going to improve our dealership unless we know that something might be wrong. Once again thank you for bring this to our attention.
Attempted to have a warranty issue with an outside panel repaired in a timely manner. Service person not only had a negative attitude but refused to verify if part would be available the next day for a timely repair. I requested that the part be overnighted with a tracking number or a simple telephone call to determine if part would be available. I was informed that was not their "protocol" and the only option was to wait until the next day to see if the part was in. As a result of this outcome, I went back to Delray Acura t... read more
I bought a used car with less than 50 thousand miles. It was older so I had to buy "as is".... Once I got home it leaked major oil.... over 1200 dollars in repairs, more to come. The sales man guarenteed that all was working well...NEVER trust a car sales man. Before buying the car the motor for windows needed to be replaced, I left car for 5 days to come back to pick up and oops... they hadn't even looked at it!!!!!! I had to rent a car till it was fixed. Whenever I have called to speak to service or sales the answering sys... read more
When I complained about the price of an oil change I was met with indifference. Asked why they are $20 higher than every other Acura dealer in the area and was told that's just how they price it. When telling Mary that I would go elsewhere for my oil changes, she replied with "GOOD"! Ouch!! I just dropped $35,000 on a new RDX only two months ago. Will never go back this Acura dealer.
I took my car in for service 4 times in 5 months. I spent over $6000, and the problem was never solved. They seem to be nice people, but they can't repair my car's engine problem. They also inadvertantly severely scratched my rear bumper.
Sales person Named "Paul" Was completely Unprofessional, constantly used profanity when speaking to me. I was lied to, treated very rudely, disrespected and offended. This is yet the worst experience in costumer service i have ever encounter and i writing this in hopes that someone will read it and avoid the horrible service provided by this DELRAY Acura dealer. Avoid it at all cost.
He was very devious, Lied, jumbled numbers in the He was very devious, Lied, jumbled numbers in the invoice so it implied a different amount. It looked in the invoice like he was paying for my old car separately, but instead, it was charged towards the down payment, causing me to pay above the sticker price. He is a real abuser and extremely dishonest. On top of overpaying about $5000 above the car's price, I was missing some accesories that they were supposed to come with the car but they never delivered. Avoid these abuser... read more
Dealer lied when the sales manager told me that the Hyundai Azera I was purchasing was a dealer demonstrator and I would have a 5 year/60,000 mile warranty. After I bought the car, when I brought my car in for service to repair a defective windshield wiper, I learned that the vehicle was a buy back from Hertz rent a car. It was, in fact, used as a fleet vehicle by Hertzwhere it had been in an accident, the hood was damaged, the windshield was shattered and replaced by a non Hyundai mechanic and the windshield wiper was not f... read more
Frequently asked questions about Delray Acura
How is Delray Acura rated?
Delray Acura has a 4.5 star rating with 1,753 reviews.
When is Delray Acura open?
Delray Acura is closed now. It will open at 7:00 a.m.